Car rental
Very satisfactory car rental
(Translated by Google) we used the company Thrifty for a 3 week rental of an SUV.
On arrival, there was no waiting at the counter which is very appreciable after more than 7 hours of flight.
The salesperson was very cordial and did not force our hand on the usual supplements from car rental companies.
We were well explained the tips for driving, the handbrake a bit special for us..
With hindsight, I should not have taken the full option made by the rental company for 87$ cad because the airport is only 20 minutes from the center of Montreal where you can fill up without worry ...
Return nickel also, fast, efficient.
I recommend as excellent value for money.
[...]
Alright
(Translated by Google) Everything went well with both authentik canada and Avis Quebec
renter to flee
(Translated by Google) I never got the seven-seater vehicle requested for my son's wedding. I had a five-seater sold as a seven-seater. After registering at the hertz thirfty office, the rental company made me wait 45 minutes, I went back to the counter, he told me that he did not have the requested seven-seater and offered me another vehicle which was superior but only had five seats. I had an elderly and disabled person with me and couldn't waste any more time because she was feeling unwell. Once at the hotel, we called the office of the lessor to obtain a change we never got the office but a voicemail on which we left a message, remained unanswered. Conclusion, two members of my family had to be transported by metro not having the place. I am very unhappy. Dr Jean Marie RALLET [...]
Satisfied
(Translated by Google) Excellent experience, it should just include GPS and wifi connections. Apart from that nothing to complain about. Thank you for your professionalism both in product and public relations. Cordially
Car rental
(Translated by Google) Eventually we were upgraded and given a brand new Chevrolet Blazer SUV. Picking up the vehicle and returning was very easy.
Authentik Canada... Yes, AVIS Company... NO
(Translated by Google) Booking through Authentik Canada is easy and the prices competitive
On the other hand, the AVIS proposals are to be avoided. Indeed, the list of inconveniences is long: unpleasant staff, a dirty car (inside and outside), not checked (no windshield washer fluid), an old model of vehicle and smaller than the reserved Gd Cherokee. And finally billing errors.
In short... Authentik Canada... Yes, AVIS... NO
[...]
Car
Very satisfied
(Translated by Google) Easy booking through Authentik Canada.
Express vehicle pick-up at the airport. Reserved vehicle not available (7-person minivan) but other vehicle offered by Thrifty at no additional cost.
Nothing to pay on the spot.
No problem.
I will go back to Authentik Canada.
Car rental for 25 days
(Translated by Google) We really enjoyed our vehicle and had a great vacation.
Rental very well
(Translated by Google) Convenient collection and return
Flawless
(Translated by Google) Exchange with Authentik on the rental nothing to complain about
Important to respect the times of the beginning of the rental because the rental company does not make the vehicle available before even for 1 hour
Vehicle rental satisfaction
(Translated by Google) Authentik Canada was responsive to my questions. Easy to use website.
Great caravan from Vancouver to Calgary
Car rent
(Translated by Google) Intermediate vehicle rental from avis through authentic Canada: competitive rate, modified. Pick up at Montreal airport, returned downtown to Quebec.
We were 2 adults and a 10 year old child: the vehicle was large and comfortable enough to cover long distances.
The trunk was able to accommodate our 3 rigid suitcases of 68cm and our 3 backpacks.
[...]
Western Canadian travel
(Translated by Google) Nothing negative, everything went well, impeccable service.
Too expensive and too long a wait
(Translated by Google) The Calgary Avis branch is overwhelmed with customers and the wait time to pick up a vehicle, despite having already paid everything in advance and paid online, is endless. 2 hours in my case, but with at least 60 people waiting in line when I left. In addition, during my research for a car, it was not clear that the $400 fee to return the car to another city was charged extra and did not appear in the quote received. So difficult to compare prices with the competition. Also, we had to pay fees for a 2nd driver since I do not live with my spouse of the last 9 years. In the end, an extra bill of $675 when I returned from vacation. No need to add that I will not use these services again and that I do not recommend them either… [...]
Reserved vehicle not available otherwise top!
(Translated by Google) Unfortunately, upon arrival at the airport and despite having a reservation in place, we were informed that the only vehicle still available in the reserved category is a Tesla. It did not suit us because we planned a road trip through Qebec with more than 3500 km and without always knowing our accommodation and the possibilities of recharging. To have a non-electric, we had to upgrade to an upgrade that Thrifty offered us for a preferential rate of 10 CAD per day. We accepted it because we didn't have much choice, but it didn't correspond to our reservation and unnecessarily increased our vacation budget. We were a bit disappointed as the error was at Thrifty and we had to pay the extra. Apart from this episode, nothing to say! The staff was welcoming, the car almost new and in top condition. I would go back! [...]
Did not have the vehicle ordered
(Translated by Google) Instead of a 7-seater Van we had a 7-seater SUV... Less comfortable for people in the back and less space in the trunk.
Good but long wait
(Translated by Google) Long wait to pick up the car... And we didn't get the one ordered. Instead of a 7-seater Van we had 1 7-seater SUV.
This is less comfortable for people in the back.
VERY GOOD SERVICE
(Translated by Google) I got the car back in time. The explanations given were clear. The return of the vehicle also went perfectly.
Car rental
(Translated by Google) no problem clear contract
Hassle-free email exchange
Small vehicle at the top for a big trip
(Translated by Google) The vehicle met our expectations.
On the other hand to find the places in the road book it would be desirable to add the precise addresses :) it would be easier :)
Comfortable and affordable car, hell of a trip
(Translated by Google) Highly recommended service!
Professionalism of the team and very good vehicle
(Translated by Google) The vehicle met our expectations (trunk volume for 3 large suitcases and three 40 L backpacks). The reception and return team was very efficient.
Car rental - perfect
(Translated by Google) We rented, for our road trip in Eastern Canada (25 days), 2 SUVs from Thrifty via Authentik Canada (best price and options included)
We recovered the 2 cars easily, without any additional costs than those announced (return of the car in another city).
And the return of the cars was also done easily. Authentik Canada was more than perfect and listened to us (thanks to Adeline Baldo).
I recommend them to you
[...]
I recommend
(Translated by Google) The experience of renting a vehicle with Authentik Canada was perfect, in accordance with our reservation and our expectations.
Thrifty service not recommended
(Translated by Google) Getting started with the Montreal airport agency vehicle. Unpleasant welcome, staff in a hurry to move on, no listening and limited information. GPS + 17 dollars / day is a bit overkill!! At the same rate, I rather take out additional insurance for all damage since they did not inspire me too much confidence in the management of the service. We are told that the type of vehicle has changed from that planned, then we are given the keys and sent to a number at the back of the car park, without accompaniment and no handling of the vehicle!
Then, in use and after being surprised by the flutter in the steering and road holding, I finally noticed that the vehicle is equipped with snow tires (in the middle of summer). In fact and because of this, my wife, who was a second driver, was unable to drive the vehicle, confused by the effects of these unsuitable tires: reactions in the steering to the ground markings, different coverings, wet road etc... and problem of heading hold in curves) .
Otherwise, I had considered extending the rental for a day but I gave up given the exorbitant price that was asked of me compared to the original daily rate: 250 dollars ca and return at 12 noon otherwise extra day counted! !
On return of the vehicle (on time and in original condition) same type of welcome, no consideration of my remarks regarding the inconvenience of snow tires, refusal to sign the vehicle's condition certificate, and I wait yet return of invoice and adjustment for additional insurance and deposit which supposedly had to reach me by email at most 48 hours later. I hope not to have any surprises on this subject and am able to come back to you in the event of a problem and possible compensation.
As you will have understood, I am not satisfied, finding this provider Thrifty rather light, even negligent, this confirmed by other opinions that I have been able to collect.
Not regretting having gone through the service of Authentik Canada, I would however encourage you to review this type of service provider who really does not seem to register as in partnership with Authentik Canada, quite the contrary... Accustomed to renting cars, I had never been so unhappy with a rental agency before.
[...]
good exchange with AUTHENTIC CANADA but not with THRIFTY
(Translated by Google) THRIFTY: one hour to receive the car like other passengers.
Satisfaction guaranteed
(Translated by Google) When we arrived at our destination (despite heavy traffic) the vehicle was ready, very clean and we were able to pick it up before the scheduled time. The follow-up before departure, reminder and after that Authentik Canada does is great! For my next rental, I come back to Authentik Canada! Thank you for everything.
Everything was perfect !
(Translated by Google) It was very easy to book and choose a vehicle as well as all the options that went with it (pick-up league etc.) No surprises... apart from the fact of not having had an estimate of the amount beforehand additional insurances and what they covered. Otherwise nothing to complain about.