Car rental

Car OK but renter to review....

(Translated by Google) We had big management problems with the Avis company: 3 hours of waiting to pick up the car and again because we drove off, otherwise we could have waited even longer. Very very poorly organized! Then once the keys no explanation. In addition, when we asked to return the car later, Avis told us that it was not possible, even though we lost rental time through their fault.
The trunk of our car did not lock.

On the other hand Authentik Canada no problem, responsive to e-mails. [...]

Good car except for a few issues

(Translated by Google) Hassle-free car pick-up and delivery. On the other hand, several disappointments to report even though it was a new vehicle: the car no longer started because the ignition key was faulty; power steering not working for several kilometers (!!); no more product for the windows when we had hardly used any...
These inconveniences were reported to AVIS when the vehicle was handed over. They told us that we would have a small discount (30 cad) but obviously there was no follow-up. [...]

Support a little long, but perfect vehicle and quick return

the vehicle delivered did not correspond to our reservation

(Translated by Google) we had booked a full size vehicle, we were assured that it was one, but it was a much lower range and was not ready when we arrived but being cleaned (more than rudimentary Besides)
also note that the Dollar agency had not even read our reservation, initially offering us a 100% electric vehicle so we had paid for a full tank of gas when we made our reservation. [...]

Very satisfied

(Translated by Google) simple and precise explanations

Car rental

(Translated by Google) Nothing to say about the rental of the car, in line with our expectations or even better, clean, comfortable, spacious enough for luggage. Available on the chosen date and time.

Perfect car for our needs

Good car but too much waiting and category lower than that

(Translated by Google) Despite 1 hour delay of our plane and 1 hour in the queue, our car was still not ready, we still had to wait 1 hour.
I had reserved a jeep grand cherokee, finally we had a nissan murano.
The car was fine and clean. But not the same category as the jeep.

Very good service

(Translated by Google) We did not have the planned car following a pb of availability but benefited from a better vehicle: leather finish, Spotify gps
The agent on duty in Montreal is very welcoming
He offered us an uber to take our children back to the agency and did not charge us the cost of dropping the car off at the airport on the way back
Well done and thank you [...]

Quality service

(Translated by Google) Car recovered in good time (fortunately because some waited more than 2 hours for their car) with an upgrade. A word of advice: it is better to pick up your car at the airport than in the city center because of the problem of supplying cars in this branch. In addition, avoids the taxi and allows you to travel around Montreal (even if the cost of additional rental days and parking to be financed) [...]

Comfortable car

(Translated by Google) Automatic car (a discovery for us) and very spacious.

Perfect organization

(Translated by Google) Very good car. Problem-free organization when picking up and returning the vehicle.

Rental car avis - catastrophic

(Translated by Google) As much as everything went very well with Authentik, Avis' service in Montreal was catastrophic. We had to fight to get a GPS (although it was included in the rental, with an additional cost already paid), the person from Avis seemed completely lost, he absolutely wanted to charge us an additional cost without know how to explain why. First she said it was for the extra driver (I had to show that the extra driver was included in the service and it was free), then he said it was for an extra day if I didn't turn in on time, then Avis wasn't going to charge the amount indicated anyway, but I had to sign anyway. We had to talk for at least 1 hour. As for the car, almost 100,000 km, the tires were deflating, they had to be reinflated every 3 days, the steering was making noise at each turn. In short, catastrophic. [...]

Faulty vehicles

(Translated by Google) Upgraded at the beginning with the delivery of a Hyundai Elentra, it had to be changed with another agency after a week for a faulty battery. Delivery of a large SUV returned the next day because of engine oil problem, change for a smaller SUV, itself changed 5 days later for a last SUV because suffering from the same engine oil problem...
In short, AVIS vehicles seem poorly maintained because 4 cars in 3 weeks, that's a lot [...]

IMPECCABLE KIA SOUL VEHICLE

(Translated by Google) Everything went very well with the AVIS agency.
Thank you to the entire Authentik Canada team for their professionalism and kindness.

easy and convenient

(Translated by Google) no problems with the agency everything was quick and easy and the perfect car for the 4 of us in terms of space and comfort

Trip to Banff

(Translated by Google) First the trip was perfect and well rested, but when I went to take possession of the rental vehicle at first sight the car was impeccable as much as the outside and the inside, during my driving on the road during the trip to the end of the holidays it started to rain and my driving was slippery so I slowed down and I could notice after the rain that the tires were in very bad condition and that I should never have rented this to me vehicle with tires so worn and dangerous! There could have been serious consequences, I handed over the vehicle and advised when I arrived at the return of the vehicles to the responsible person who told me where to park and he walked around the vehicle for inspection and he told me that everything was perfect and complete, after he told me where to go to take my flight without any answer from him about the condition of the tires that I had informed him of the situation and I hope that it will be changed for the next rentals for the protection of passengers! But in general everything was perfect and I highly recommend this company for vehicle rental despite this small tire problem. Thank you for this great experience and your professionalism. [...]

The best site to rent a car in Montreal

(Translated by Google) This is the best value for money to rent a car at Montreal airport. No bad surprises, no hidden extras, and everything is included. This is the second time we have gone through Authentik Canada and we are very satisfied!

Basic Service

(Translated by Google) We did not have the 7-seater van because it was no longer available.
We were "upgraded" to a 5-seater SUV, with just room for luggage. The children were a little tight behind. In return, we had 50% off the drop-off costs in another city and the rental of the free booster seat

Correct vehicle, but very average Avis service

(Translated by Google) The vehicle provided met our needs and was very correct.
On the other hand, the provision of the car was abnormally chaotic: we had to pick up the vehicle at 9 a.m. in the morning and we only got it at 12:30 p.m., then another 30 min wait to obtain a GPS provided in the contract… so a lot of wasted time, surprising for a service provider such as Avis [...]

rental notice

(Translated by Google) Picking up and returning the car was very quick. Which is very much appreciated.
The car was spot on.

Excellent experience Avis Quebec airport

(Translated by Google) Thanks to Authentik Canada for the complete and detailed information.
We picked up our car after closing hours at 11:50 p.m. because our flight was 2 hours late. The lady from the agency was extremely kind and efficient, giving us very good advice despite the late hour. In addition we had an upgraded and almost new car. The return of the car was also very easy with the same contact who recognized us although 15 days later, very pleasant to be not just a file number. I highly recommend this Avis Quebec airport counter. [...]

Not the expected vehicle but great trip

(Translated by Google) the detail: Authentik Canada: 5/5; Thrifty: 1/5
Our trip to Canada was great and we were able to visit incredible places. That said, the trip was laborious, we had reserved a Toyota Camry, and the supplier Thrifty provided us with a smaller Toyota Corolla with a modest discount of $50. Thrifty told us when we arrived, you have two options: a more powerful car (which I don't care) but for an additional sum to pay, and a corolla with a reduction of $50, I thought for $50 It must be pretty close to what we asked for, and they make a move because it's not the vehicle originally requested. Well, we had to do with this car for 3 weeks (4000 km) and the space in the trunk and in the car (for 5, including 2 people over 1.90m) was very very tight, even insufficient, and we had to optimize every space for our suitcases to fit, and we were very tight in the vehicle. I had asked for a car large enough precisely to avoid this kind of problem.... The return of the vehicle went well as for it. [...]

Generally disappointed

(Translated by Google) The vehicle we had is not the one expected, we had rented a Toyota camri instead we had a mitsubishi 4x4 the fuel consumption is doubled with this type of vehicle so twice as much fuel budget then with a road trip 4000 kilometers in 2 weeks it stings!! Toronto's Thrifty team is zero! Unfriendly, we left to wait more than 2 hours for nothing and put us on the accomplished fact for the vehicle. Fortunately, the Thrifty Montreal team is at the top and its very honest. We are still awaiting a response from authenticik Canada regarding the vehicle and I hope to have a return soon. [...]

Impeccable vehicle

(Translated by Google) Impeccable vehicle, 2022, 50,000 km, everything was fine, fast and courteous service.

Hyundai Kona car.

(Translated by Google) Hyundai KONA car easy and pleasant to drive during our trips between Montreal, Quebec, Ottawa and Mont Tremblant Park. Montreal and Ottawa, large cities, very cosmopolitan require vigilance in view of the intense traffic and sometimes the speed (in Ottawa in particular). Quebec is a quiet city, of smaller size with its charm and its strong tourist attraction. Mont Tremblant Park has roads that are sometimes in very poor condition, depressions and potholes, which require caution and rapid reaction. But nature is omnipresent and magnificent with numerous possibilities for tourist activities. [...]

Good vehicle but a Nissan Rogue.

Good experience

(Translated by Google) We rented a Toyota Camry from Avis in Vancouver. Very simple and very friendly staff. Return to Avis in Calgary. Not easy to find the parking lot and then to find the office. But return as simple as going. We only stayed 2 minutes to return the keys.

Nice surprise

(Translated by Google) Worry-free rental with an upgrade from Montreal station, we finally had a Chrysler 300 S
Very practical to be able to return it to the airport without other aberrant costs compared to the official sites !!
Thank you

very good agency

(Translated by Google) Everything went very well with the agency, the explanations for driving the vehicle were clear.
We returned the vehicle when the agency closed due to road works and the staff was very friendly.