Car rental
60
(Translated by Google) The rental went well. What I appreciate is that the clerk listed the different insurance options for me and I politely told him that I didn't need them. He didn't insist. Because in the past I have already experienced harassment on this subject.
The car was perfect for me and everything went smoothly. And the price was reasonable.
Very satisfied
(Translated by Google) A large vehicle, Buick Enclave, was reserved for us, allowing us to travel as a group of 4 with 4 suitcases in complete comfort
Very good organization with a very fair price
(Translated by Google) Speed ??of reservation. Very convenient airport pick-up
Waiting time too long, no car available
(Translated by Google) Good morning
At the Thrifty counter, we were quickly made to sign the form but then we had to wait more than 40 minutes to get the keys because no car was available. There were 10 customers already waiting when I arrived. I notice that at competing counters customers are served immediately. Logistical problem at Thrifty...?
Perfect from start to finish
(Translated by Google) We used Authentik Canada for our rental and I think we got good value for money after talking with other French people who had used a peer-to-peer rental application.
The car was clean and in good condition, but above all we were able to pick it up very easily and quickly in Montreal, and return it in the same way in Quebec. I specify that the rental took place during the week and in the month of October.
I am very satisfied with the experience with Authentik Canada and Thrifty.
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Very good service
Satisfied
(Translated by Google) Vehicle that met our request. Very welcoming staff..
rental without problem
(Translated by Google) At the rental company we had the choice between 2 types of vehicles, which is appreciable. The rental company offered us additional insurance. When in doubt, we contacted our AUTHENTIK advisor who immediately advised us and guided us in our choice. This is the 2nd time we have used AUTHENTIK services. They are available and responsive, we recommend.
Worry-free vehicle rental
(Translated by Google) The rental package offered by Authentik Canada is complete ((zero insurance and deductible, unlimited mileage), and at an attractive price (not found better elsewhere). The vehicle conformed to the reserved vehicle, everything went very well.
I will use Authentik Canada again on my next trip.
Perfect
(Translated by Google) Extremely friendly welcome and great competence, good advice, car rental at an attractive price.
Disappointed by the service. 2 hours to receive the car
Everything was perfect
(Translated by Google) Practical, efficient, from collection to final drop-off for completely satisfactory value for money.
nice trip, good car, problems that I hope you will resolve
(Translated by Google) Everything goes well until the day you return the vehicle, AVIS charges you additional incomprehensible costs
We look forward to your services explanation and refund
Disappointed by the car presented
(Translated by Google) Proposed car Hyundai Venue did not match the requested car Nissan Versa
Renting a car endangering its driver.
(Translated by Google) The rental company AVIS assigned me a rental car, at an unfavorable rate, representing a potential danger of accident for its passengers: left front tire at the limit of wear, dead front shock absorbers, automatic transmission in Sport mode unusable, trunk of the vehicle not allowing the storage of 2 suitcases.
This is an unacceptable, unworthy and irresponsible service from a major service provider who also did not want to do anything in the way of compensation.
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Car not in compliance with request
(Translated by Google) After 40' of waiting for an available car, we got a luxury Chrysler 300, 3.6L V6 instead of a Corolla, even though we had ordered a small car!
Consumption 8.6 L per 100 km.
Furthermore, Thrifty seemed overwhelmed and the person at the counter, probably new to the company, took a long time to redo our file even though everything had been completed online; check-in validated.
Although upgraded, we enjoyed this car moderately.
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Service Review to improve
(Translated by Google) Despite the reservation made a long time ago, our car was not ready as agreed at 9:00. So we had to wait until 10am. The category we had reserved was not available, Avis gave us an 8-passenger SUV, there were 4 of us! This represented an additional cost in terms of fuel consumption and, above all, difficult handling in the city.
Vehicle running out of coolant
(Translated by Google) Bad reception waiting for vehicle more than an hour response if you are not happy I will refund you
Excellent performance.
(Translated by Google) Little wait, attentive staff when taking care of you. Ditto, during restitution. The offer is attractive, the service provided is also attractive, don't change anything!
Thanks to Authentik Canada for their responsiveness and kindness
(Translated by Google) Interesting price; ease of email or telephone contacts and pleasant and fruitful exchanges
Perfect
(Translated by Google) Reception, vehicle, cleanliness. Everything was perfect for this rental
Roadtrip with a pretty American car!
(Translated by Google) I was lucky enough to have a red Dodge Charger and it was really great!
Satisfied...But...
(Translated by Google) The Hyundai Kona vehicle was smooth and very pleasant to drive. However, its fuel consumption becomes very high in town. We easily arrive at 10 liters per hundred. On the road, you have to be very light on the accelerator to go below 7 liters/100.
On the other hand, the windshield washer was not working and the coolant was at the minimum level! Fortunately it was not summer.
For the rest, no particular complaints. The electronics on board are very efficient.
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Simple and efficient
(Translated by Google) Reservation is simple, the explanations are clear and there are no unpleasant surprises. I was still surprised that the cheapest vehicle was an SUV, and not a city type vehicle, but the prices were attractive. We were upgraded and therefore had an even larger vehicle than the one originally planned. Recovery and return of the vehicle are simple and quick. A trusted site with attentive customer support. [...]
Good car but needs to be reviewed
(Translated by Google) The car was OK but the bumper was a little dented. As I took it on a Sunday, no workshop. I had to put the radar detector back in place so that it stopped beeping as soon as we slowed down. On the other hand, the car vibrated when I braked: warped brake disc, I think.
There were still crumbs in the glove box and on the driver's seat rails.
Nothing serious, but it's not Premium service.
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Fast and effective
(Translated by Google) Fast service, beautiful car, impeccable return
Service provider Incompetent opinion and transported in poor condition
(Translated by Google) Service provider Opinion not at the level of the quality of advice of authentik Canada.
We had to wait 1 hour 25 minutes in the customer line when we arrived in Montreal.
Avis does not separate customers with reservations from those without reservations.
Only 3 people to take care of all the mixed customers.
Slow pace, no consideration for customers requesting to be taken apart for reservations already booked.
The car delivered was full of unmentioned dings, we were given a blank document to fill out ourselves as no one did the tour with us.
I had to take 15 photos to ask to add the existing damage. The advisor rushed me by writing them down and saying “hurry up, I don’t have time”.
First ignition: the dial indicates “service due” and “change the key batteries”.
We saw that the tires seemed underinflated: confirmation at the first gas station: they were at 28 instead of 36. Which is very dangerous
The return of the vehicle, however, went well but the person was more focused on filling up with gas and our opinion on the rating to be given than on actually taking a tour of the vehicle.
I did not want to book through Avis because I knew they were very incompetent and focused on profit as a priority. Experience confirms this to me.
I advise Authentic Canada to share these comments with them and review its partnerships.
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Spacious vehicle, large trunk and very pleasant to drive
(Translated by Google) Very good vehicle. Price a bit excessive though
car rental Canada
(Translated by Google) Everything went well during this trip. The wait at Avis (Trudeau Airport) was a little long (45 min) but everything was as booked. No unpleasant surprises or things to add as is often the case when handing over the keys. Comfortable car (Hyunday Elantra) but a little low for my taste, especially when getting out of the seat. I recommend this service for rental because the price was the most attractive of anything I saw. Good Q/P ratio [...]
I HIGHLY RECOMMEND AUTHENTIK CANADA
(Translated by Google) I highly recommend Authentik Canada for their competence and kindness. On the other hand, I absolutely do not recommend going through the rental company Thrifty Place d'Armes in Montreal, which is a thief. He made us sign a voucher telling us that it was to recover the car when it was an agreement for additional insurance which we had just refused him. He even asked us the reason for our refusal, which we told him (too expensive) and made it clear that there was no reason for us to die and that we had a lucky star above our heads.
He charged us $160. This is a pure and simple breach of trust. We have NEVER been able to get through to him on the phone, always busy or not answering.
If Autentik Canada, Jessica, had not taken care of it I think the money would never have been recovered. This seller is a THIEF and I very much hope that everyone is notified.
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