Car rental

Hassle-free car rental

(Translated by Google) Very good service at Avis. Calgary.
The service is courteous and efficient. Taking possession was quick and the rental return was just as quick. Excellent price-quality ratio.

No particular problem, except...

(Translated by Google) The rental itself did not pose a problem. special concern: vehicle ready for collection, short waiting times, clean vehicle, GPS available, rather short formalities. Only notable "problem": the lack of friendliness. staff on site. We were, however, the last customers present. They could have taken a little time to explain to us the handling of the vehicle (specificities, use of GPS, fuel, etc.). Instead, we had to go and ask them. several times to come and help us just for a few moments. And as we still insisted a lot so that they give us a few minutes, we were entitled to; thinking like, "If you can't drive, it's still going to be a problem!" In short, we are not going to insist more than it deserves, but I think that the employees are (perhaps) badly paid, that there are (perhaps) a lot of "turn over" among the staff, but let's say that the reception was rather cold-freezing, in any case not at all cold. the image of our relations with the inhabitants of this magnificent country during the three weeks of our stay. [...]

A rental that went very well

(Translated by Google) Only small downside: the arrival, they make you pay the full 2 times more expensive than on the market... The rest took place; very well.

We were expected, friendly and efficient reception. Everything was perfect.

Not at all satisfied

(Translated by Google) We have been up in rank trying to sell us a gps when the car had one. When the car returned, we got the wrong time but on the same day and in addition we had huge traffic jams so we were charged. at the start 150 dollars more! Because supposedly the additional driver was not planned .... In short, after having been make a claim we had to pay 70 dollars more... Really not satisfied with Avis Montreal.
Claire Bonna [...]

Great service. No hitch.

(Translated by Google) Very reliable

Car rental

(Translated by Google) Very warm welcome at Avis Toronto, no waiting either at the departure or at the return of the vehicle. Montreal.The vehicle was almost new and corresponded perfectly to the vehicle. our request

CB debit while "you have nothing to pay"!!

(Translated by Google) The agent at Montreal airport offered us a car of category superior to; arrival, which of course consumed more. The paper handed over by the agent indicated "estimated charges" $85 whereas everything had been paid to AuthentikCanada and we did not take any additional options. We asked the agent on that extra $85, he was unable to answer! I only signed the contract only when he said it was "estimated" and that we would have nothing to do. pay at the end of the rental.
Returning the car, I asked expressly if we had something to do. pay, we were told "no". Today I see a charge of $85 on my card! The agent who gave us the car and the one to who we made him are as incapable as the other, it's a shame!
On the other hand, the car was practically new (10,000 km), but after 2 days we had an alert to do the oil change, which appeared on the screen. each start. The radio worked. 6 days, then nothing for the last 8 days... OK for the comfort of the car, for the rest we'll be back! [...]

The car fits very well. Our needs .

(Translated by Google) The best: comfort for 4 people and 4 medium suitcases (70 to 80 L) and two bags. 30 L back. (Ford Escape 4 SUV)
The minus: a little lack of flexibility; for the return of the vehicle.

Glad more étonnée du prix final.

(Translated by Google) Good contact on the spot but we do not have the information of the company at the time of the reservation and the absence of information on the fact that the office is outside the airport.
In addition, the addition is very expensive in the end with the addition, it would be easier to predict the exact price at the end of the day. in advance (for GPS which is extremely expensive).

On the other hand, pleasant people on the phone! [...]

Friendly welcome

very satisfied with my car reservation

Easy access in the center but parking in the 7th basement.

(Translated by Google) Service minimum

Excellent service of great professionalism with a very good quality ratio. price

(Translated by Google) I have been very well advised; by Véronique BLANCHETTE that I would like to thank you for his professionalism and precision in relation to; my questions because I did not know your site. each of my questions. The car rental rate is unbeatable, having consulted; all sites and major brands. from an upgrade to a superb DODGE car to; bring from Quebec to Toronto with AVIS is a win-win for you and the lessor. ; Toronto. I will come back to you without hesitation for my next trips to Canada and again thank you to; Véronique... Sincerely, YM [...]

I recommend !

(Translated by Google) Everything was clear from start to finish. the end.
No nasty surprises. In our case, we did not have a drop-off fee in a different city from where the vehicle was picked up. Friendly and courteous staff, vehicle in perfect condition and compliant with our expectations.
If I return to Canada, I will use this agency again.

Almost new vehicle, pleasant staff. Waiting time a little too long when taking charge

Car OK, clean

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(Translated by Google) .

Car not very clean

(Translated by Google) The person at the AVIS counter didn't know a single word of French (while his colleague did), they didn't want to. exchange and therefore the whole discussion took place in English. The person had to do his first day of work, because he did not stop. to ask questions to; his colleagues. The time at the box office was excessively long (his colleagues served 2-3 people in the meantime).

As for the car, it was not clean (dirty trunk) and, usually, for the model that I had reserved, I received a larger car (in the one that I received; ue, it was not possible to put two large suitcases in the trunk!).

The rendering of the car on the other hand was done in a very simple and very fast way. [...]

good

(Translated by Google) Everything went very well. and the pick-up and return of the vehicle have been very fast.

Good benefits from Authentik Canada

(Translated by Google) However, a problem with the rental agency's GPS had a bad effect on the car. our trip: the maps were not day...
If we have been refunded for this service, we lost a lot of time to find our way on site.
That being said, Authentik Canada has provided us with a great help in finding a car rental from Montreal to Montreal. Toronto (opening hours, local agencies) the vehicle corresponded to the requested model; and the advisors have quick and effective answers when needed!
Overall satisfied
Thanks ! [...]

no plan to get to; the Hotel no explanation for driving the vehicle logbook

Car very well maintained. drive very decent service

Excellent services

(Translated by Google) Everything was ready to go. our arrival, the employee NOTICE us at; proposed a larger vehicle because we had a lot of luggage, (for a few extra dollars of course), new vehicle in very good condition, very well equipped, reduced fuel consumption, it's just a pity that there is no GPS at all. board, I had to buy one before my departure. The return of the vehicle went very well, directly to side boarding gates, this avoids lugging suitcases over long distances.
To recommend [...]

Excellent service, apart from the conditions of reception of the vehicle

(Translated by Google) We rented a 7-seater Minivan for 10 days. The vehicle (A Dodge Gran Caravan) was found to be comfortable and pleasant to wear; conduct.

Just a flat concerning the way in which Sauvageau works during the reception of the vehicle. Montreal airport: they have no offices there, so the formalities are done "on the hood", with the vehicle parked; in the drop-off zone, and the police officer who comes to ask to leave, showing himself to be more and more threatening. We had to load our luggage and install the child seats in a hurry and we didn't even have time to configure the GPS before hitting the road. This is not the best way to start the stay. [...]

very good

(Translated by Google) Very pleasant, very helpful staff.

déception

(Translated by Google) 2 bad news awaited me at Avis Rent-a-Car in Calgary where I took possession of the vehicle: the 2nd driver had to have the same home address as me (which turned out to be the same as me). false then) and additional costs of $196 were added to the return of the vehicle to Vancouver. The explanation provided was that the pick-up and return being done at airports, this caused additional costs. So I signed the contract, telling me that Authentik Canada would solve the problem. I was told to Vancouver that I had accepted (without realizing it) a CAA-type service and that without anyone giving me any explanations or information (ex: or should I call in the event of a breakdown?)! Neither I nor Authentik Canada was able to have this misunderstanding corrected on the pretext that I had signed; a contract and that it had to be respected; . For me, I believe that I have been lied to and tricked. Do not sign a contract with Avis until it is completely complete. made in accordance with the specifications agreed with Authentik Canada. That's it! how Avis Rent-a-Car treats its customers. Never Again Avis Rent-a-Car [...]

Perfect !

(Translated by Google) Fortunately Laurence had explained to us well. how to find the rental agency because it is not visible from the outside. To our great surprise we got a very nice and big automatic car! Everything went well; to pick up and return the car.

Perfect support

(Translated by Google) Withdrawal from the car at Calgary, return 15 days later to; Vancouver as expected. Everything happened as described when booking, I recommend!

worry-free car rental

(Translated by Google) Everything has been like on "wheels" we have even been upgraded to a category without asking. Ideal.