Car rental

the size of the car did not correspond to; the expected

(Translated by Google) I had booked a vehicle of the "compact" category because according to AuthentikCanada, ça corresponds to; a Renault Megane. I was provided with a Chevrolet Sonic which is more the size of a Renault Clio.
Conclusion: the trunk being too small to contain my suitcases, I traveled with the rear seat folded down and suitcases in the passenger compartment. It's rather embarrassing when you do a 15-day self-drive... [...]

Shame !

(Translated by Google) The experience with Authentik Canada is very satisfactory, however the "damage" is for Avis.
The support of the car at; Montreal went well, the car also well (Golf) Toronto which has been less good. Already, you have to find them: no Avis sign in the street to indicate their parking lot. So we lost 20 min. turn around ! Then the reception was not very friendly, and we couldn't find the paper for the condition of the car at the start. Phew found. On the other hand we had an overbilling without knowing what to do. what is it matches. Maybe a day charged more because we arrived at 12:05 p.m. instead of 12 p.m.!! If it's ça, I understand why they don't put a sign outside; as ça we lose time !!! [...]

Perfectly organized pick-up and drop-off.

(Translated by Google) Only note: They sold me extra insurance. I believe this is not necessary.

great surprise when picking up the car, nickel parking and a superb car

correct car and DISCOUNT representatives very well

(Translated by Google) a bit difficult to find the exit to return the car to; the airport, but a driver quickly took us to the airport. for departure

Good choice of category

(Translated by Google) We had no particular problems during our trip, so we are satisfied with Authentik Canada's services. However, I think that the "fuel" and "additional insurance" points should be more explicit and therefore more understandable from the start on the AUTHENTIK sales contract.
Regarding AVIS, it would be desirable for the pick-up of the vehicle to be accompanied by a person who knows the vehicles. As the GPS is not yet included in the rental, a detailed plan of the city could also be proposed; to people who want it. AVIS gives you the keys after having strongly advised you to to take out additional insurance for and for......, the number of your car park and manage! Thank you goodbye
But I repeat to myself we got nothing so we are generally satisfied. [...]

Deception, or even a scam!

(Translated by Google) Indeed, I booked a compact car supposed to be able to accommodate 5 people and 3 suitcases, and I received, certainly a Chrysler Sonic, but which corresponds to the photo of the subcompact. Fortunately we were only 2 people, and we were traveling in a quiet country because a suitcase occupied the back seat, the trunk being able to contain a single suitcase of normal size and 2 small bags.
In addition, very quickly, the tire under-inflation warning light came on, which leads to suspect the lack of checks before handing over the vehicle.
No explanation at the start and not very detailed answers to the few questions asked. [...]

Good vehicles

(Translated by Google) The "intermediate" range is more than enough for three adults and luggage.
fortunately we had a GPS provided by Authentik; that of the car was not very reliable.

Very satisfied with the experience

(Translated by Google) Simple and reliable approach, I would have liked have an idea of the model before the car was handed over to me (a little nervous car), but otherwise the Discount Auto team was very helpful. competent, courteous and efficient. Thanks

Hassle-free car rental

(Translated by Google) Car rental at the best price, with insurance.
Explanatory technical sheet on the particularities of the Canadian highway code and cars with automatic gearbox. Very useful.
To advice.

Superb Séjour

(Translated by Google) Good, too good we return to our island Reunion with many memories, images, landscapes, flashes; heart strokes feelings. welcoming country, the car was essential to see everything ça in record time.Thank you.

Automatic car, novelty to discover ... without help and with an English manual!

(Translated by Google) Too bad we don't take the time (a few minutes) to explain to us how the car works (in particular the automatic gearbox on roads on the Canadian coast!) We ended up discovering the tips and understanding everything, but we would have known before departure çit would have been better!
Otherwise overall satisfied with the service!

Beware of optional options...

Very satisfied,

(Translated by Google) Everything went very well.

fast withdrawal and return

(Translated by Google) Petite chevrolet more three recent, bien équipée

Pleasant welcome

(Translated by Google) At a quarter of an hour walk from the Best Western at the start, at a few minutes from the airport on the way back with a free shuttle that drops you off at the boarding terminal. What more?

Quality advice and responsiveness; optimal

(Translated by Google) Independent travelers we only used that the car rental service (Discount), everything has been perfect with even a slight upgrade since we had a Chevrolet Cruzer as a "compact" car.
We got a lot of inspiration. of your site which is very well done and very rich in information, serious, judicious and accurate.
Slight shadow on the board, the activity "Promenade on the cobblestones of old Quebec" by CICERONE is disappointing, a guide in period costume, "promene-touristes" without personality; nor culture, we learn nothing!
A suggestion on the other hand: "The lamplighter" at; Three Rivers. A nocturnal immersion in the history of the city, made by a real professional, a treat. [...]

Good

(Translated by Google) Good welcome, good car, good price

A bit messy everything ça!

(Translated by Google) Meet at; the René L&vesque to 9 a.m. I'm prepared. to expect ; I have read the indications for support in the submitted file but find it somewhat exaggerated. the "a few hours of waiting depending on traffic" as mentioned.
A couple at the counter confronted with a problem of taking over the insurance... who does his best and who invites this couple to wait for the supervisor to reach the phone to resolve the matter. He welcomes me by apologizing for the wait (20 minutes) citing the slowness of the computer equipment... side. I am paying for the extended insurance cover. Two attempts necessary before validating the payment by card. He asks me to wait for a driver to deliver the vehicle.... Two other customers arrive. Thirty minutes pass. The driver will not come. This is the attendant. who after the laborious registration of the four reservations will lead us to the parking lot of another agency to collect the cars. It's 10:25 a.m. I pick up a standard intermediate car that complies with; the forecast. At the car park exit barrier, 16 dollars are displayed on the payment terminal. The ticket I was given is not valid. I have to leave the car in front of the barrier to go and claim another ticket. The agency is crowded, the staff visibly overwhelmed. I am getting impatient and have to raise my voice to make myself heard. the amazement of the customers present who stare at me. Finally I get out of the parking lot at; 10:40 a.m. quite nervous and worrying about the meeting time for the seaplane flight to turtle lake. I must first pick up my companion and the luggage at the hotel. I had well visualized the day before the René Levesque - Auberge le Pomerol but not the Boulevard de Maisonneuve agency. Time to install the GPS courtesy of Authentik Canada, to familiarize myself with it (I don't have the manual that should have accompanied the device, it was not given to me) after a wide detour by Ontarion street west (work everywhere in Montreal...) I arrive in the parking lot of Pomerol. The time to load the suitcases, it is 11:10 am. the GPS is reluctant to indicate the Shawinigan airport. First, go for Grandmother conveniently see the day before on the computer via google maps. But first full. I'm looking for a button to open the fuel door... there's pô ! search in the English vehicle manual, then uh... fill the tank? gas tank? Yes! (another 10 minutes lost, you just had to press the hatch with your finger) There are 2h30 left before take-off, the stress sets in... We will arrive 15 minutes before take-off Phew!
After five days of use, a tire inflation warning light comes on on the dashboard. I do not observe any visible anomaly on any tire but prefer to stop in a garage. A mechanic will come to my meeting to find after examination that the internal edges of the front wheels are smooth (premature wear due to a lack of parallelism) and therefore dangerous driving but as it is a rental car , go to Montreal is okay. It completes the quantity missing air and strongly advise me to report the condition of the wheels to the rental company.
Returning the car, before I announced my disappointment, the employee apologizes for the waiting time at; taking charge of the vehicle: "we lack staff."
probably a recommendation from the supervisor, since he was not present that day. he gives me a refund receipt for $53.04 (too much?) without being able to explain the reason that I still don't know. this day. I pointed out to him the bad condition of the tires on the front wheels. He will report it to the supervisor.
Finally, I regret not having asked you to when booking an SUV model that I usually use in France. My back remembers the 1500 km traveled https://www.authentikcanada.com/au vol de la buik verano, the seat is too low. The next time.... [...]

4x4 type car, it was perfect

CAR RESPONDING TO OUR REQUEST

(Translated by Google) Pick-up and delivery of the vehicle half an hour before the scheduled time without difficulty, with more of a gap would have been more challenging, vehicle supported at Quebec and return to Montreal without difficulty , branch a little far from the airport (GPS in my opinion essential) but shuttle OK, no waiting

Good JETTA VW vehicle, well equipped, good engine.

(Translated by Google) Be careful, we try to sell you additional insurance when taking over the vehicle.

medium

(Translated by Google) waiting time, refuel charged 70$

Very satisfactory rental

(Translated by Google) We picked up the vehicle in downtown Montreal. The next day at; Due to a problem with a faulty cigarette lighter which did not allow us to recharge the GPS, we contacted Reviews who advised us to change vehicle at any time; Quebec, our next stopover point. Jean Lesage airport where the exchange took place without difficulty. The continuation of the rental until ` the return of the vehicle to Toronto has been perfect. Avis personnel have been very professional and friendly.
Many thanks to; our Authentik Canada advisor for her responsiveness; and his kindness throughout our reservation. We highly recommend this site for renting a vehicle. [...]

Surclassé

Car Condition

(Translated by Google) Aging vehicle, suspension out!
Beware of the pre-programming of the G.P.S!!! Big scare to return the car! We lost 1 hour turn around !

Minimal but efficient service

(Translated by Google) Please note that the rental agency is forcing you to take out the daily breakdown assistance insurance. $9 per day. On the other hand, in 15 minutes we had the car!

Very satisfied...

(Translated by Google) Despite that at the start 2 cars were waiting for us at; the airport instead of the Château-Laurier hotel, we were very satisfied with the vehicle rental services. The person in charge of the service was friendly and efficient.
We recommend the services of Discount-Vehicle Rental.

It is better to find another intermediary

(Translated by Google) Our first "advisor" went on vacation without answering us as expected and without leaving any instructions.
They asked us how many people were on the trip, a question that no rental company asks, but they limit themselves to; provide us with the car provided for in the contract. say for 5 people and three suitcases. This was not the case. The car was smaller and to fit two suitcases you had to fold down the back seat with the suitcases visible. It bothered us. a lot. To close the deal at; been poorly managed. [...]

Perfect

(Translated by Google) No problem with car rental!