Car rental

(Translated by Google) 2h15 wait at the Avis rental reception at Montreal airport. Never seen such disorganization. At least 6 people at the reception and only 2 are each dealing with a customer. Consequences: an unbelievable queue. Worse, once your turn finally comes and your online reservation is checked by one of these inefficient people, they tell you to wait again to be called, and then another 45 minutes of waiting. Unacceptable!! [...]

(Translated by Google) A very good experience with our first car rental in Quebec. The car was comfortable (Jeep Grand Cherokee with all options) and spotless. The experience with the agency was very good: easy pick-up and return of the vehicle, no pressure to add unnecessary insurance... Thank you!

(Translated by Google) Vehicle in very good condition, almost new and very comfortable.

(Translated by Google) Satisfactory performance in the execution and value for money of the service.

Perfect.

(Translated by Google) Vehicle received in Quebec very quickly and with very friendly staff. Vehicle met the requested criteria. The return of the vehicle in Toronto went well even though this part is a bit assembly-line-like with several agents on site to receive the different vehicles arriving every 2 minutes.

The vehicle reception agents did not attempt in any way to blame us for pre-existing damages to the vehicle, which is something becoming less common, despite its clear logic... [...]

Everything was perfect

(Translated by Google) Car ready upon our arrival as it had to be dropped off at a different location from where it was picked up. Knowing that others had a 45-minute wait.

(Translated by Google) We picked up our car at Avis 2 hours late. The vehicle was dirty and not cleaned well: we even discovered a used diaper under the passenger seat. So, not great, Avis. However, the authentic rate was well placed... so to be reported at Avis...

(Translated by Google) Very well, we took the vehicle to Toronto to leave it in New York!

(Translated by Google) The car matched exactly what we were looking for. Recent car with very few kilometers on the clock. Perfect for a family of 2 adults and 3 children. The trunk easily accommodates 5 suitcases. Reasonable fuel consumption. The procedures were very simple for both check-in and check-out. I recommend.

Family road trip

(Translated by Google) Happy with our rental from Avis through Authentik Canada (even though we had to leave the deposit, but it's not their fault...). Rental without problems both at the start and at the end with a vehicle matching our initial request. No hidden clauses or defects, nothing to report.

(Translated by Google) No surprise
Everything went as planned

(Translated by Google) We are delighted with our rental.
We had to wait at the airport for the car to be ready because of high demand.
No problems during our stay.
Very quick return!

(Translated by Google) Staff available for questions.
I didn't have the opportunity to take advantage of all the available services and amenities, but what I did experience was very good.
I recommend.

(Translated by Google) The location was correct. The reception agent was really not friendly. We were asked to wash the vehicle before returning it (never requested in France, even in beach or sandy areas where cars come back full of dust). Disappointed by the cold, almost unfriendly welcome. Very surprising because other Quebecers were very warm. Agency to avoid if you want more than just a simple key drop-off! [...]

(Translated by Google) Everything went well for the car rental, no surprises, no extra charges. Very good. We were able to have a second driver through Authentik Canada. This service had an extra charge at the agency.

(Translated by Google) Very quick booking, rapid vehicle pick-up at Avis...Nothing to report!

(Translated by Google) A bit expensive but all the procedures are done online. We pick up the vehicle at the airport, the formalities are simple and quick. The staff is friendly and efficient.

(Translated by Google) Underperforming vehicle. Difficulties climbing hills.

RAS - beautiful car

(Translated by Google) No problem with Avis.
The car was of good quality and clean.
Be well-informed about the insurance options since several are offered when picking up the car, it's not easy to figure out!

Good car

(Translated by Google) Car very good, we regretted the wait of more than an hour at the airport to collect the vehicle due to lack of staff, a charge of 200 Canadian dollars on arrival without any explanation

(Translated by Google) Very good experience with Authentik Canada.
The vehicle was well insured, the number of kilometers per day adequate as we made stops of several days at the same place.
The vehicle provided was in perfect condition, almost new with all the options ensuring a pleasant drive and an enjoyable adventure.

Professional and high-quality

(Translated by Google) We rented an intermediate SUV (like a Rav4): we got a Hyundai Santa Fe, which is even a bit bigger than a RAV4, so perfect for fitting 3 large suitcases + backpacks. Very professional reception and return, nothing to complain about.

Car complies very well but complicated reception

(Translated by Google) On the other hand, a big mess to pick up and return the car at the Avis counter
Car picked up 1 hour later

(Translated by Google) We rented a car for a trip between Toronto and Montreal.
Quality vehicle, everything went smoothly.

(Translated by Google) Rented a car at AVIS for the weekend. Everything was perfect.

No bad surprises

(Translated by Google) Everything went according to the reservation, and I was even given a sporty and powerful car in the compact category I had requested.

(Translated by Google) We had requested an intermediate car, we got a RAV4. Excellent car for traveling around Quebec. Good drive. We were delighted.

(Translated by Google) We rented 2 cars (Chevrolet) and had no problems, no surprises. The staff was friendly both in Toronto and in Quebec (where we dropped off the cars).

(Translated by Google) We received a very high-quality car that allowed us to explore a part of Canada in the best possible way.