Car rental
very good
everything has been perfect .
(Translated by Google) good car and welcome!
3 week car rental
(Translated by Google) Very good car, pleasant to drive. conduct. Attentive landlord.
Small flat: the car was given supposedly with a full tank and therefore returned without a full tank of gas, so the gain for the rental company: With the rental company's full tank, we covered 650 km whereas when we filled up we could do more of 760 km, and the car cannot be returned. empty, we have it; leaves with a tank containing enough gasoline to drive 200 km. A disguised way to earn a few dollars.
If I return to Canada, I will contact you
[...]
Perfect rental
(Translated by Google) Quick and efficient rental, the car was perfectly suited to our needs. my need. The support by the discount team was quick and well organized. I recommend.
Refueling
(Translated by Google) this is the last time I will rent a car from a company. or you have to return the vehicle empty
because it is not possible and we always lose several liters of fuel because it is impossible to return the vehicle empty.
on the other hand, in the other direction, the lessor invoices a complete full of the tank.
in my case, 59 liters on a tank which contains, according to the technical review of the car, reviewed in the glove box, therefore that of the car, only 54 liters. how to put 59 l in a tank of 54 ?
I leave it to you to discuss this problem with them.
I await your news
Cordially
Jacques DELARUE
[...]
Very good car rental experience with Authentik Canada and Avis
(Translated by Google) I did not find of place where it is as simple and clear to reserve a vehicle as via Authentik Canada (and yet I have done quite a few sites).
The car rental comparator works well. The booking conditions, additional costs and insurance are very well explained.
My advisor at I was even able to answer the few questions I had left over the phone and give me advice.
The welcome at Metcafe's AVIS agency was fine. The vehicle was new and we were upgraded.
The only small point of improvement would be aside. NOTICE to; the airport. The place and the procedure to return the car were not explained (we found it anyway) and it was a bit hasty. There also seemed to be quite a wait to pick up a car. On the other hand, they did not worry about a very small paste on the paint. cause of a stone.
[...]
Upgraded car :-)
(Translated by Google) Upgraded car, because the one I had reserved was not in stock. ==> So a 4x4 :-)
Pleasant surprise! Friendly check-in
Not very clear with a full tank of gas that we are supposed to. buy at the beginning of the stay, Discount Car invoices it, while the car was at 3/4 full.
Authentik Canada says to leave the car as empty as possible, Discount Car asks to make it full.
I'm waiting to see what happens, I returned it to; half full.
[...]
Good road
(Translated by Google) Speed and facilitated access.
Authentik Canada at the top, Reviews faithful to; his reputation...
(Translated by Google) A pleasant, available and very competent Authentik Canada advisor.
If you don't know how to organize your trip, you can count on them!!!
They are very good advice.
The problem is AVIS which remains despite a whole rental company of poor quality; and who tries by all means and artifices to make you pay fees.
Good value for money
(Translated by Google) We rented a "full-size" car with Thrifty through Authentik Canada. Quick booking. Very good information communicated by email. Upon our arrival at Toronto airport, the rented car was not ready. We were offered in exchange a Dodge Journey in perfect condition. Everything went very well.
E
Good car for our Road Trip
(Translated by Google) We had booked; a subcompact for a road trip of about 1700km. We chose Avis avenue PApineau for its proximity; with our accommodation. We had a very comfortable and well equipped Chevrolet Sonic. I recommend this rental company.
RAS
excellent
(Translated by Google) pleasant and courteous staff. comfortable car, pleasant to drive and spacious. in a word, everything was perfect.
2 hour wait and wrong vehicle model
(Translated by Google) Upon our arrival at the agency 20 minutes before the scheduled time, a single person manages the files.
After more than an hour of waiting, this person told us that our vehicle was over. is not available and you have to go to another agency.
No nasty surprises
(Translated by Google) We were lucky enough to benefit from an upgraded vehicle, very comfortable, with integrated gps. and this, without price increase.
A real joy.
Speed and good organization when returning the vehicle
Booking the perfect vehicle though...
(Translated by Google) We are satisfied with the reservation via Authentike Canada however not too much from the company. Notice Boulevard de l'Év&;ecirc;que. The perfect car except that when it was picked up it was not clean outside / inside. I reported it. to the person at the counter and on my return this one was in bad faith on the return, fortunately I had taken photos before/after the rental. The vehicle had only 15,000 km it felt like it had 200,000 km. However, regarding Authentik Canada, I only heard positive things on the spot during meetings with tourists. [...]
Welcome and satisfactory advice
(Translated by Google) The first rental was very satisfactory, but bad luck we had to do the oil change on the 2nd day. The second car was less comfortable and much more fuel-hungry. But overall very robust on the poorly maintained road.
Rental under compact
(Translated by Google) For our stay at; two, we had chosen to take the smallest car in the range offered (sub-compact) with low fuel consumption. We were expecting a smaller model and we got it. pleasantly surprised by the size and the comfort offered. After experiments with other rental companies, this one proved to be much less finicky compared to the previous one. traces or scratches (present at the start). The vehicle is returned as is without any worry about cleaning (very appreciable) and with the empty tank option (manage the remaining level). No worries during the whole stay from picking up the vehicle to returning.
Improve the information, forgetting on my part but especially on the lessor's part when it comes to the type of fuel to be used. put.
[...]
did you say compact?
(Translated by Google) On the side of Authentik Canada there is nothing to say, it's perfect. Everything is well explained; and it's really not expensive at all. On the other hand, on the side from Avis, it's nonsense ... 1h30 wait to get the car and to top it off I booked; a compact car, I end up with a huge 7-seater 4x4 with an 80L tank that consumes as much as possible... I do not recommend Avis. [...]
car rental
(Translated by Google) allow time to take your car or go to the opening. Returning the car is easier and faster. For the return do not take the address provided but follow & to; the airport car rental signs.
Everything was perfect!!!
(Translated by Google) Authentik Canada offers great service with very efficient, professional and warm employees. We were also very happy with the services rendered by their service provider Avis.
Very good!
(Translated by Google) Everything went very well, it was very fluid and we were very happy. upgraded without asking :)
Home at; improve
Scam
(Translated by Google) Forced sale additional tax invoicing of a GPS already paid for in short, I had an all-inclusive pack, I find myself at; to be billed additional tax without knowing the reason I do not recommend this rental company
Compétent
The Chevrolet Suburban, a good car for six people.
(Translated by Google) Spacious car that can go up to eight people, which avoids renting two cars.
Very satisfied with your services
(Translated by Google) I have been very satisfied with the competence and responsiveness. from the advisor, who was able to respond quickly to any questions. my request, especially as I asked é a modification of the original rental agreement. Regarding the branch where I recovered the car, everything went well (not having a vehicle available in the requested category, I was provided with another of a higher category). The only downside is that the vehicle was not running optimally, which I reported. on the way back so that he passes the control before being at the end of the road. new leased. [...]
Satisfied, but a very disappointing surprise!
(Translated by Google) Hello,
We are generally satisfied with the service received. On the other hand, we had a surprise when we arrived to take possession of the car. The company charged us a fee of $800 (almost double the cost of the reservation) just to leave the car in another province. On the other hand, when booking, we had clearly specified that we plan to leave the car in another province (we picked it up in Carlgary, to leave it in Vancouver). We would have appreciated knowing when booking online that such high costs could be incurred. When we called our consultant, she told us that it was to be specified, which is true, but they call it «dropping fees”, we had no idea that this represented ;Smelled of «drop-off fees». They should to In the future, make sure to specify it properly to the customer and to make a price including its costs, in order to avoid surprises like this. The term “discontinuance fee” is really not a clear term for us.
[...]
I do not recommend this rental company
(Translated by Google) On arrival we are told no later than 2 hours to wait for the vehicle to be picked up! Inconvenient when planning a road trip. In the end after 1h50 of waiting we are told that it is ready... we are given the keys but looking at it is not the category of vehicle requested... after reporting it we are offered another vehicle. It's 15min later that we leave. We specify to indicate the return to 12:15 p.m. instead of the initial time as a result of the wait.
When the vehicle was returned around 11 a.m., we were given the papers and told "everything is ok". But looking closer $88 was charged, and yes we were counted. one hour late...after complaining; we are redone a paper with $30, when we ask; what they correspond to "there are costs for taking the vehicle it's always like ça". We insist on saying that there is nothing to do; pay given that everything has already been set with authenticik Canada but nothing works.
We still decide to contact Authentik Canada to be sure, and bingo the renter does not have to pay. charge us anything extra! Apparently they have always done ça until now!!
Unacceptable...
On the other hand, thank you to; Authentik Canada who helped us in this situation.
[...]
Very friendly
(Translated by Google) I enjoyed my exchanges with Chloé who was very courteous and welcoming. She also offered me his help with things other than car rental, which means a lot to me.