Car rental
good experience
(Translated by Google) very fast confirmation of the rental thanks to Emilie and at a very good price. On site the Dodge not available but exchange for a smaller but more luxurious Jeep Grand Cherokee vehicle I think for the same price and full of gas offered. Very happy with my rental.
Pay attention to the volume of the trunk
(Translated by Google) We did not take the planned car, trunk too small for 3 suitcases
Agency located in Front Street Toronto to avoid absolutely
(Translated by Google) FIRSTLY THE AGENCY OPENED AT 9 AM WHILE USUALLY IT OPENS MUCH EARLIER AND OUR SUPPORT HAS TO BE DONE AT 8 AM. WERE NOTIFIED OF THE CHANGE OF SCHEDULE
SECONDLY THE EMPLOYEE WHO RECEIVED US WAS UNPLEASANT?
THIRD THE CAR HAS NOT BEEN CLEANED
I THEREFORE ADVISE NOT TO RESERVE YOUR CAR WITH THE FRONT STREET AGENCY IF YOU DON'T WANT TO HAVE ANY SURPRISES.
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Could have been perfect if...
(Translated by Google) We took delivery of an almost new JEEP Grand Cherokee car, very pleasant, ultra-equipped (GPS, reversing camera, electric trunk, etc.), spacious and comfortable. It is important considering the number of kilometers traveled...
However, during the handover, we were disappointed by the agency staff who, without asking us, began to prepare a portable GPS which they charged us without telling us. This attempt to impose unsolicited equipment on us was all the more inappropriate since the car is equipped with a high-end integrated GPS... Fortunately we were vigilant (thanks to the advice given in the blog) and had the invoice. Also, don't forget to check your invoice carefully before signing...
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Holidays in Canada
(Translated by Google) Very beautiful country we went up the Saint Laurent saw magnificent landscapes and even whales. We were able to benefit thanks to the kindness of the Quebecers and the professionalism of Authentic Canada. Thanks and hope to see you soon
Surprise on arrival
(Translated by Google) I had thought I had paid everything before the holidays except for the $100 for returning the vehicle to another agency. I had to pay an extra $100 for taxes. In the end, it didn't cost me less than a standard rental agency. But no more either. So mixed results. Without that, no problem with the car.
Super location
(Translated by Google) Nothing to say about the rental, quick booking online. At the airport it was very easy and quick to pick up the vehicle.
A big thank you to Josée who answered all our questions and very quickly!
Satisfactory service
(Translated by Google) This rental was perfect from the arrival at the counter to give the voucher until the return of the vehicle.
Car rental
(Translated by Google) We rented our car through Authentik Canada for our 2 week stay in the Rockies from Calgary.
Everything went very well, simply and efficiently, for a much cheaper price than going directly through the agencies. Unbeatable value for money.
Decent car. Super nice landlord!!!
(Translated by Google) Comfortable car with spacious rear seat and large trunk!
Perfect for our road trip!!
No hesitation to renew our choice for the price and the service
Adapted vehicle
Excellent performance
(Translated by Google) I am very satisfied with my rental (excellent welcome and very good support).
However, I booked the vehicle via the internet and I made a mistake because I mistakenly added an additional driver.
I was the only person to drive this vehicle as evidenced by the contract I signed when the vehicle was picked up in Montreal.
Also, I would like to be reimbursed for this amount.
Whatever your answer (I would still like you to make a commercial gesture), I will strongly recommend your company to those around me.
PS: I am enclosing the signed contract when picking up the vehicle
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Free upgrade
(Translated by Google) I was upgraded to a Jeep 4x4: it was a calf with a strong appetite (10 l petrol / 100 km). But it was a fun experience to drive a quintessentially American car.
The welcome at check-out and check-in from the Discount rental company was perfect: competent, friendly, he took his time to explain to me how the car works and give me advice. Thanks !
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Satisfied
(Translated by Google) We rented a car for 3 weeks, overall everything went well. On the other hand, the trunk was very hard to close (the strike must surely have malfunctioned), so we didn't put anything in the trunk. What I regret is that no indication was given at the time of handling, we had to find ourselves how to open the fuel tank door, what type of fuel to put in (it was just indicated no diesel , but what kind of gasoline 87?88?89?), how the cruise control controls worked. Just a pity. On the return, the verification of the vehicle is extremely fast. On the way back we paid 100 dollars for the abandonment fees (we were well advised of this) and about 288 dollars for having registered a second driver, we found this price excessive. [...]
Very well
Good service, uneventful rental!
(Translated by Google) We rented a vehicle for our 3 week vacation. We did not have the proposed model (Jeep Compass) but an equivalent car (new Hyundai Santa Fe). The reception and the reception of the vehicle went very well. We changed the place of delivery of the vehicle at the last moment (Trois Rivières rather than Montreal) and that did not pose any problems. We were even offered to drop us off at the airport!
On our next visit, we will go back to Authentik Canada.
I highly recommend.
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Very professional welcome
(Translated by Google) Discount is very professional and does everything to satisfy the customer and find a solution to problems.
Very well
(Translated by Google) Everything went very well. Be reassured.
CAR RENTAL and TRIP
(Translated by Google) Staff of the rental agency pleasant and who informed us well. No particular problems with the car.
I would also like to thank Marie Chloé for her availability and her explanations.
Your online travel guide is handy, but accommodation addresses should be added.
CAR RENTAL
(Translated by Google) I wanted to let you know of my dissatisfaction with our rental car.
It was clearly indicated on your site when I made my reservation, that the trunk of the vehicle was intended for three pieces of luggage.
What was our surprise to discover that it was impossible for us to bring in our three suitcases. It's unacceptable...
As a result, we spent our two weeks being forced to put the third suitcase in the back of the vehicle since it did not fit in the trunk, and therefore visible through the window for anyone who wanted to steal it from us. .
In addition, we did not have a full tank of gas, as the person who took care of us had told us when we arrived, we were missing almost a quarter of the tank.
Could you therefore make a commercial gesture to us, otherwise believe me, I will not give you good publicity.
Mr. Lacave Bouché (tel: 0686114903)
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Car rental at Thrifty
(Translated by Google) The requested vehicle category Full Size was not available at the agency, which is located in the center of Montreal.
They offered me a huge 4X4 SUV instead which I declined.
So I took a small SUV instead which turned out to be too small in terms of luggage space.
It is unfortunate that despite a reservation made well in advance a specific category is not available.
And I'm not even talking about a specific model since it is impossible to predict and the list given is just indicative.
Authentik Canada should also be able to specify for each company the fees for canceling the deductible in the event of total coverage.
This point is still obscure.
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Great experience!
Road trip 3 semaines
(Translated by Google) Perfect car rental experience with Authentik Canada without any hidden costs or unpleasant surprises! Very competitive pricing and top-notch customer service.
Car rent
(Translated by Google) Quite disappointed with the rental company's service
We had opted for a toyota rav4, and we received a vw Tiguan: much smaller!
Vehicle not cleaned; without windscreen washer; topping up coolant during the stay
Super!
(Translated by Google) Thank you Authentik Canada! The AVIS vehicle met our expectations...clean, spacious and not too fuel-efficient. We had to change the pick-up location on the day of our arrival in Quebec, which posed no problem or additional cost!
Superb Golf!!!
(Translated by Google) We loved the car and the simplicity of doing business with Authwntik Canada!
Very satisfied
(Translated by Google) The guide is very well done. Car rental without pb. All you have to do is discover this beautiful country, and why not in winter....
Service minimum mais correct
(Translated by Google) I'm quite mixed.
The service was correct, however, some services included in the Authentik offer were not included with Thrifty, such as assistance.
In addition, the vehicle offered was a corolla, so it was difficult to know if we were in the standard or intermediate range.
The car is also not very clean.
After es we drove very well for almost 3000 km without problems.
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