Car rental
Virtually perfect
(Translated by Google) Very good rental, we were upgraded for free with a more spacious car. Easy pick up and drop off, no forced sale of products. Just at the vehicle socket, no information on the condition of the car, its driving and its type of fuel.
Unsatisfied
(Translated by Google) We are asked to return the car, with the tank empty !!! except that when we return the vehicle, we are charged 80 dollars to refuel !!!! During my stay I filled up twice for 60 dollars, so I think we paid 20 dollars more.
If we had been told to return the car with a full tank, I would have made $20.
In addition, the person who received the car was not at all friendly, you should not ask him for explanations.
So that's not at all satisfied.
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I recommend
(Translated by Google) Vehicle rental at Thrfty via authentikcanada without problem. I have all the necessary information by phone before confirming my order.
Dodge Caravan Rental at Vancouver Airport with AVIS
(Translated by Google) Very good vehicle except that there are a lot of AVIS car rental outlets at the Vancouver airport. Better to take it in town.
It took me over an hour in total waiting and getting the car. On the other hand, the delivery of the car at the Calgary airport is done in less than 5 minutes!
hassle-free car rental
(Translated by Google) We only reserved a car to travel between Montreal and New York. The contact with Authentik Canada went very well and we had no problem picking up the car on D-Day.
Additional help that could have been useful: find out whether or not it was necessary to take out the various additional insurances offered by the rental company (Avis), and book the 3rd driver type options directly via Authentik Canada.
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Perfect welcome
(Translated by Google) The person who welcomed us in Toronto was very professional and the fact that this person spoke French helped us. He offered us a much more comfortable, more spacious car for the same price.
A great family vacation
(Translated by Google) We are delighted to return from our vacation! What preserved nature, what a feeling of space. Our best memories: the discovery of the Amerindian nations, in particular the Hurons Wendats, the museum of civilization in Quebec and old Quebec, Tadoussac with the oldest wooden church in North America, the Chauvin trade, the observation of cetaceans on the St Laurent, the zoo reserve St Felicien ... [...]
Opinion is dishonest
(Translated by Google) I booked the rental car through you and we chose Avis based on their rates for young drivers. On our reservation, it was indicated the applicable fees for young drivers, which we had prepared to pay without problem. But once there, the Avis company never wanted to register my 23-year-old son on the grounds that the Avis company does not rent to anyone under the age of 25 (As for my daughter, luckily, she had just to be 25 years old in June 2018) I will not tell you his disappointment because at the start of our holidays, he left to drive like the others, and above all he was planned in our various relays. Avis can advertise competitive rates for young drivers, but if on the spot they refuse to let you drive, what do you do?? In addition, we had to fight not to repay the rental of the GPS, and the voucher in French where it was clearly indicated had no value for them. Finally, we signed a non-explicit supplement contract for 269 Canadian Dollars, and we were debited the sum of 280 € on our return (i.e. 420 Canadian Dollars without knowing what this difference corresponds to) In short, scandalized by the attitude of Opinion. [...]
Very satisfied with my rental, cheap, contract well respected
(Translated by Google) I am very satisfied with my car rental which was cheap, the contract was perfectly respected.
small downside: I had to pay $6 to leave the car at the airport when it was provided for in the contract.
Very good car
(Translated by Google) We were lucky to finally have a Chevrolet Cruz, a great car to do so much driving!
What a beautiful country and what beautiful encounters
(Translated by Google) What happiness
No problems with car and booking but with full prepaid.
(Translated by Google) First of all I want to say that communication with Authentik was very good, until I emailed them several times following the problem below, radio silence.
Taking the car from Thrifty a little long and no lap of the car with them, I had to come back to report several small impacts not reported by the contract they pre-filled. Thirifty confirms to me that the first fill-up has to be paid (rule imposed by Authentik) and is proud to announce that the price is cheaper than in the stations, $1.2.
Well I've never filled a car at the pump in Canada, I say ok as I think everyone: $72 for 51 liters. Already there I don't think it's $1.2 EXCLUDING TAX (the adviser never tells you, as if it were natural, plus the guy is French, he knows that we never speak HT in France) , so $1.41 per litre. More expensive than at the pump therefore, first small scam.
I take the keys to the car, the tank seems to be done (I say seems because in fact when I do it later, the mechanical gauge will go far beyond the maximum bar). The car tells me a range of 679km. I leave on the road, the car shows a consumption of 5.1 liters per 100 on the on-board computer at the start and 650 km later, the gauge lights up, I go almost to the end (the cruising range m announcement that I can travel another 7km) because I can't find a station, I'm filling up for the first time. The gas station attendant puts 39.5 liters at 1.38 or around 54 dollars. He throws me laconically "she was thirsty". I turn on the car, the gauge is much higher than the first time, the car tells me a range of 830 km.
I think back to my mandatory "cheaper" fill-up and there I say to myself... If there were 51 liters and I've done 710 km, that means that the car consumes 7.85 liters per 100. more than two liters more than what the on-board computer says. With a full 40 liters and 830 km or 4.8, bcp closer to the on-board computer.
Obviously at Thrifty, "ha ba sir you are the first person to tell me about this, it's in the machine I can't change anything...". There must be training for typical customer advisers in Canada, this is the answer I heard the most during my stay (woke up in the middle of the night by someone entering my hotel room because they had given a couple the same room as me, when we tried to sleep in a tipi in Bonaventure and no one knows, full of the generator that turns on every 40 seconds 3 meters from your tipi, when... . Short)
I said, look at the car announcing that we can go another 3km (I'm really going all the way hehe) and fill up in front of me, to prove my good faith. Refusal on his part... Obviously since he would have put 40-42 liters in it by raising the spout to the max...
So to sum up, they charge you a more expensive gasoline and a miraculously increased full of 10 liters. If they do this to everyone, at the end of the year it must be a small jackpot...
Too bad... I'm dissatisfied with Authentik for their non-response to my emails, and dissatisfied with Thrifty who took me a bit high and not at all seriously. Otherwise the car was fine for 3 people (large trunk, two large suitcases) and low fuel consumption.
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Half FIG half grape
(Translated by Google) As always the story begins with a proposal for an upgrade (paying of course!) then there was the obligation to take out additional insurance at 20 dollars per day (and why Andrée Lavallée did not mention it when I had booked? A trap no doubt) after you had to pay for a full tank of gas and bring it back empty!!! So 2nd trap (but I was warned!) so with each rental the rental company earns 20 liters of gasoline which he bills to the next one: these Canadians are strong!!
In the end I left with a big tank upgraded for free (instead of my little Japanese one) which I brought back on the gas reserve (5 km more and we would have had to push!!!!!
[...]
Really perfect
(Translated by Google) Friendly welcome, car ready, comfortable, problem-free return
no problem everything went well
Super experience
(Translated by Google) We had chosen the cheapest car, and inherited a superb Volkswagen Jetta.
We were very satisfied with it! The car was very clean.
Very well
(Translated by Google) I rented a car through Authentik Canada and everything went well. We were even upgraded for the car
Very good experience
(Translated by Google) Everything went super well. Whether it is the reservation on the authentik canada site, or the reception of the vehicle at the Montreal airport at Thrifty. And what a surprise when the person at the reception tells us that we have been upgraded. When I return to Canada, I will go through Authentik without worries.
Thanks !
(Translated by Google) Many thanks to the Authentik Canada team,
For their contribution, their support, their ability to facilitate our stay, their ability to be very responsive, to reassure us, to answer our questions.
A real essential source to stay with confidence and serenity in Canada!
Thanks to them and more particularly to Chloé who was brilliant.
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Class Compliant Car
(Translated by Google) Car conforms to the category, practically new, very clean and easy to use
Good service
(Translated by Google) Everything went very well. We are happy to have been able to rent the car through Authentik. Often better service than direct rental companies
In the top
(Translated by Google) Service and advice, but also very interesting site with useful information documents to download
Excellent car
(Translated by Google) Clean vehicle, few kilometers, consistent with what we wanted.
The wait to pick up the vehicle was a bit long but they offered us a full tank of gas as compensation.
The recovery went very well, good organization.
Very satisfied
Satisfied (so far)
(Translated by Google) Hello,
Satisfactory experience. Decent car. Only downside is the obligation to pay for a full tank of fuel.
On the way back, Thrifty wanted to tax me with the second driver option and one more day for overtime.
The second driver option was never requested and the return time of the vehicle did not exceed the time scheduled via Authentik.
So I refused the rate increase which the employee accepted. I hope Thrifty didn't make the payment via my credit card automatically! To see then!
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Efficient
(Translated by Google) We had no difficulty whatsoever picking up the car or returning it. We had a very good car, new with less than 14,000 km, very pleasant to drive and comfortable.
everything went very well !!
(Translated by Google) Friendly and very fast reception at the Montreal airport, moreover we were upgraded with a great sunroof car, GPS etc..., so it was perfect!!
Top
(Translated by Google) The rental of the vehicle went well, the rental company had our information, the rule of the empty tank was reminded to us on the spot.
The vehicle was not the one shown in the image but one of the same category from another brand: Not Toyota RAV4 but Nissan ROGUE.
No additional fees to pay in the agency than those indicated by Authentik Canada (First tank of gas)
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Good experience
(Translated by Google) Friendly and competent contact person. Good value for money. Surprisingly high fuel consumption. Ease of pick up and return. A little stress to be on time, otherwise one more day to pay.
Overall satisfied
(Translated by Google) We had the cruze model which worked very well but access on board is a bit difficult because we are used to higher vehicles.