Car rental
No invoice sent and an unexplained withdrawal
(Translated by Google) I returned the car without worries and without any other indication than the fact that I would receive the invoice by email. An amount of 71 dollars was then withdrawn from me without explanation, even though I had made sure to fill up with gas as much as possible before returning the vehicle.
perfect rental
(Translated by Google) good reception fast administrative very good
perfect
(Translated by Google) Rental service is perfect and they helped us a lot and everything went well!
Perfect !
(Translated by Google) We were very satisfied with the services offered by Authentik Canada for the rental of our car. The answers to our many questions were always very quick and clear. We were also very well advised about the rental company because we had excellent value for money.
Super Vehicle options to review
(Translated by Google) Very satisfied with our vehicle rental, consistent with the description. This Ford Transit was perfectly suited for transporting my small family, 6 adults, a 19-month-old child and all our luggage.
On the other hand, much less satisfied with regard to the reservation of options and more particularly for the car seat. I thought that by booking early in time, beginning of March for a journey at the end of September beginning of October, there would be no problem but... On payment of the balance of my order, on the confirmation email, I had the unpleasant surprise to read that obtaining this car seat was not firm and definitive but depended on the availability of the "Discount" rental company. I approached Authentik Canada by email and telephone to report this fact and twice the response was the same. The Authentik Canada advisor told me how I got on with it and that it was better for me to come with my own!!! Something I did, not wanting to be at fault with Canadian law but especially for the safety of my grandson. On the other hand thank you Air Canada for the free of this element.
Finally, I think it would be desirable for Autentik Canada to really take this type of reservation into account, transfer it to the Supplier and when paying or paying the deposit, we (customers) are made aware of the availability. real (and not hypothetical) of the options requested or not offered on the site but inviting us to contact the lessor/supplier.
Otherwise, we had a wonderful stay in the beautiful province of Quebec and greatly appreciated the sublime colors of the Indian summer.
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Very good stay
(Translated by Google) We had a very good stay. We were upgraded by the rental company, the car was recent: only 20,000 km.
We are very satisfied to have booked via Authentik Canada!! Very professional and the first full was offered!!
Improvements to be expected.
(Translated by Google) Despite pre-registration, we spent a lot of time in the office. In addition, we were offered somewhat "expensive" "options" which increased the bill.
A follow-up of my reservation at the top!
Perfect
Perfect car and services
Perfect
(Translated by Google) Car rental with impeccable authenticity. Excellent value. Sent the voucher back to me even though I had left it at home. Unfortunately we had a clash, I hope the insurance and the reimbursement will go well but normally it is no longer with Authentik.
Good little car, no problem;
(Translated by Google) Essential GPS, for a successful and simplified road trip.
Easy and no surprises
Great value for money
(Translated by Google) We really took the first category and we were upgraded. the car was brand new with cool options. Nevertheless, with hindsight we would have taken a Jeep or something higher because the road is very often under construction and in the various national parks there are many boulder paths which made its portions stressful to use.
car too small
(Translated by Google) We had reserved the equivalent of a Toyota Highlander and we had a Ford Escape, so we were disappointed with the comfort and the space, we were 4 people with luggage for 15 days (+ 2500 km).
Magnificent region!
(Translated by Google) We visited a wonderful region. The car was a good way to get around and to easily access the sites. Small problem, the car was larger than requested and certainly consumed a little more gasoline. But for comfort it was probably not worse. In addition, we had to face the snow with summer tires. Fortunately, the road remained passable. Otherwise perfect trip!
Very well
(Translated by Google) The car corresponded in all respects to our request and the extension for an additional day was quick. Quick formalities.
Satisfied
(Translated by Google) 45 min wait for our vehicle.
Desired car (jeep) not available
Equivalent vehicle rented which gave us complete satisfaction.
Return of the vehicle and very quick check.
We are satisfied with AVIS
Happy with our rental
(Translated by Google) We had a very pleasant 18 day stay in the Toyota Corolla.
Practical and comfortable.
The agency received us very well, and the delivery of the vehicle very fast.
I recommend Authentik Canada, very good value for money.
Clean vehicle, easy to drive, easy to pick up the car
(Translated by Google) Clean vehicle, easy to drive, easy to pick up and drop off the car with directions. On the other hand for the return, we hurried to return the car before 6 p.m. because the agency closes at this time but there is a key box, so obviously no need to hurry but we did not have the information .
Satisfaction
(Translated by Google) Correct rental, vehicle in perfect condition and new, practical shuttle service, however a lack of explanation when picking up the vehicle
A very good stay
(Translated by Google) Very good stay and very decent car (we were upgraded at no cost). On the other hand, the policy of paying for a full tank of gas at the rental and then bringing the car back “as empty as possible” at the end of the stay is clearly to the rental company's advantage with a very high invoice price for the first tank.
No compact. We had a very good jeep for the trip
everything was ok
(Translated by Google) Good experience with Authentik, no problem picking up the vehicle or returning it to the Toronto airport.
KIA Soul car ok BUT Garmin GPS not updated for several months or even years
(Translated by Google) Autentik's service as an intermediary for vehicle rental met our expectations and we appreciated Chloé's concern. HOWEVER, concerning the vehicle provided by Avis =
It was a Soul Kia,
The luggage cover was missing (we had taken the precaution of taking a sarong to hide the contents of the trunk during our road trip)
Before leaving the Avis pick-up area, we did a serious inspection with an electric lamp (because the rental area was very dark) of the vehicle (exterior and interior) which allowed us to discover damage to the bodywork that was not not reported on the document given and could have been charged to us on the return (for safety we took photos both on recovery and on return of the vehicle.
Regarding the Garmin GPS that was rented to us, no update had been made for a very long time (months or even years) which resulted in often disrupted journeys during our 3000km trip. When we returned the vehicle, we told Avis of our dissatisfaction and the agent present (who did not seem surprised by this malfunction) was unable to reimburse us for the amount of the GPS rental And advised us to refer to Autentik to obtain reimbursement for the GPS service
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Everything went very well.
(Translated by Google) Very recent vehicle (49,000 km on the odometer)
It easily adapts to his driving, although the volume is still substantial.
We were 4 adults and each 2 pieces of luggage. Impeccable trunk to carry everything.
Small remark, windscreen wipers to be replaced (a lot of noise from the rubbing of the rubbers) and concern for a front disc to warp when the braking is too prolonged during a steep descent...to see with the mechanic absolutely!
For everything else, no problem, very friendly and professional staff both at the pick-up and at the return.
Very simple rental by internet (deposit blocked on your credit card, 500 CAD)
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Car rental
(Translated by Google) Require Authentic Canada to specifically mention GPS in the contract when this option has been chosen and paid for.
Next bigger rental!
Car Rental Reviews
(Translated by Google) Very good experience, I was very well supported by Me Pelletier. No nasty surprises.
Rather disappointed with Discount
(Translated by Google) We had reserved a Hyundai Sonata so as not to have too much gasoline to spend. We were delivered a GMC which consumed 10.4 l/100! For the return of the vehicle to the Chrome hotel, there was no one there and we struggled a bit before the Discount employee arrived. The hotel reception told us that there were still problems with Discount.