Car rental
We wanted an economical vehicle but ended up with a 4x4 that consumes monstrously, especially in automatic mode.
Very nice adventure in Canada thanks to the advice of the Authentik Canada team
(Translated by Google) Many thanks to Emilie for her advice for my trip to Quebec. I left from October 18 to 28 and I had originally planned to do it in a motorhome. Fortunately, I listened to Emilie and chose the 4x4 option instead. It would indeed have been much too cold and I was not aware at the beginning that all the campsites closed at this time (early October). She saved my trip which was truly magnificent. I had rented a 4x4, the person came to drop it off in front of the airport door, punctual.
Impeccable vehicle, not even 7000 km on the odometer. I didn't get the car I had chosen, but an equivalent which was great because it heated my buttocks and the steering wheel! Really top and also fluid for the return of the vehicle. Nice to travel with professionals! FYI I did 2000 km in 8 days to give an idea.
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very good trip
(Translated by Google) Good experience with Authentik Canada, they are always available to answer questions whether on their website or by phone. The experience with Chloé, my advisor, was perfect and she was always available and responsive. For the car rental itself, it went well, just a pity that they always ask you to add lots of additional insurance when you pick up the car, but it's nothing exceptional. [...]
Perfect
(Translated by Google) Welcome and nickel vehicle just the price is different because some insurances are almost compulsory and the price of 372€ (with basic insurance, an additional driver and GPS) to 672€ with the famous omnium insurance... but the vehicle was great
Simple and efficient
(Translated by Google) No problem getting his car back. Everything was ready as agreed. Staff of great kindness.
pretty good
(Translated by Google) very satisfied with authentic
happy with the discount service
very disappointed because car did not correspond: vehicle expected hyundai sonata, vehicle available toyota corolla L.E
less satisfied
(Translated by Google) the vehicle was in less good condition than the one rented in August, several traces of blows, which the customer must detect when the incident should prevail.
I did not do any damage to the vehicle but failed to find a knock on a rear light, which I was told.
I have been waiting for news from the lessor for a week on the consequence that I dispute.
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a reassuring reservation with real professionals
(Translated by Google) Excel choice than to have booked with real professionals, available, attentive and efficient!
FACTORY FOR RENT
(Translated by Google) Alone in the underground car parks (quite far from the office) to pick up the vehicle.
The vehicle was under-inflated or punctured: back to square one to get another vehicle...
Rental without any problem
SUPER
(Translated by Google) Very good advice, attentive team
excellent after-sales service
good follow up
good value for money
Just a little hiccup with the rental company, AVIS, who did not give us the reserved vehicle but a smaller one!
Authentik Canada and Chloé regularized the rental upon my return
perfect service
thank you
Very well
(Translated by Google) Absolutely nothing to say about Joannie from Authentik Canada, welcoming, helpful... she is perfect! As far as the Thrifty agency is concerned, the only downside would be that there were no snow tires, and that could have been useful to us during our trips to Saguenay...Thank you for passing the info on to them.
very recent car / We appreciated the heated seats after walks in the cold. Accommodating staff.
Efficient and excellent value for money
(Translated by Google) Finding a 7-seater car was impossible with traditional rental companies or at indecent prices. Authentikcanada has yet done so at reasonable prices. A small downside however, snow tires would have been a plus in this season in Canada
Very good customer service from Joannie, available and good advice.
Very warm welcome, good service.
(Translated by Google) We benefited from an upgrade with a new car (65kms) and the second free driver. Be careful, however, to provide a surplus for additional insurance.
Good
(Translated by Google) During our stay (late October early November), snow tires should be fitted to the vehicles because we had snow and with normal tires this can be dangerous.
Very good car rental. I recommend
fast, efficient
(Translated by Google) good location, a few small things on the truck, such as the hs parking brake, which can be very annoying depending on the location,
Responsive and professional
(Translated by Google) From the moment the order was confirmed, we knew we were in good hands.
Unfortunately, Avis, the international leader in car rental, did not honor the contract.
Authentik took good care of our file.
In case of problem, do not hesitate to contact them without delay, they are very responsive and professional.
SUPER
(Translated by Google) VERY GOOD WELCOME AND SUPER VEHICLE
Good prices and good advice
(Translated by Google) Being able to pick up the vehicle in Montreal to return it to New York is really great and it made our trip even more enjoyable. Thanks !
Easy to find and simple steps
Pick-up at the airport very fast, car Ok, efficiency on the way back
(Translated by Google) For a first trip... you should know that arrivals are on the "ground floor" of the airport and to find post 9 (rallying point) you have to go upstairs which corresponds to departures from the airport ! Responsive support, very good service. We did not have the car model reserved at the start, this does not detract from the satisfaction. The control of the state of the car is done on a tablet, it is surprising. Ditto for the return where we appreciated the speed and the hyper efficiency. To recommend. [...]
Travel Toronto Montreal
(Translated by Google) Our vehicle was immaculate. Picking up the vehicle in Toronto was hassle-free (easy to find at Union station), however the agency in Montreal was difficult to find. No indication other than the address. The number corresponded to a whole group of buildings and the agency was inside a shopping mall! A plan or some indications would have been appreciated. Another surprise: we had to pay a surplus of 113 CAD because we were returning the car to a different agency than the one where we had taken it. Even if we can understand we would have liked to be warned. [...]
Very well
easy
(Translated by Google) Thanks to Marie Pascale for her responsiveness.
Thanks to Advisor Avis for her advice
Excellent information and service!
(Translated by Google) The rental through Authentik Canada was very good value for money and communication was very easy.
When we arrived at the vehicle rental company we were given the choice between a Volkwagen Tiguan or Nissan Rogue so it was perfect.
As we knew the Tiguan, we wanted to try the Rogue, which we ultimately found less good than a Tiguan in terms of ride comfort and overall, but still very good.
If we had to rebook in Canada we would go back to Authentik.
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location range (not spark)
(Translated by Google) excellent experience, car at the top, range rover preferred to the basic rental, only downside with the snow tires it would have been safer given the snow we had in Quebec...