Car rental
impeccable rental despite an unpleasant surprise in the contract
(Translated by Google) frustrated not to have received an answer by email to our questions on the quote we had received, we finally called (fortunately via 0800) Authentik Canada and the service received on the phone proved to be perfect. Our rental also went perfectly but we did not appreciate the warnings received AFTER signing the contract, telling us that "it is strongly recommended that only the main driver goes to the rental company because the in charge can last several hours": we find this kind of conditions totally unacceptable and constituting a hidden defect of the contract [...]
GPS, type of vehicle and air conditioning
(Translated by Google) 1 - A GPS was rented to us for 9.95 CAD per day, i.e. for 15 days a total of 149.25 CAD. Except the maps of this GPS were not up to date and we had to improvise our itinerary many times.
2- We had to have a Chevrolet Cruse that I had appreciated during a previous stay in Quebec, but we were given a Hyunday Elantra that I found much less comfortable.
3- Finally, we had a big problem with the air conditioning which after 50 km produced heating. Sunday June 9 and Monday June 10, given the weather we really suffered from this problem.
Finally, given the figure displayed by the on-board computer, the overhaul was exceeded by more than 10,000 km
These are the reasons for my disappointment. I would really appreciate a credit corresponding to the price paid for the GPS being given to me.
Thank you in advance, best regards
[...]
Scam and company
(Translated by Google) Above all, be wary of what you are sent as paper, you are told to look at the costs of handing over cars at airports. Arriving in Toronto and leaving Montreal, it was the only company that did not have delivery fees between its airports, so order, payments but you are told if there are additional fees they will be payable on site, and indeed in arriav'manteau you are told that there will be 198 dollars to pay when the car is returned to Montreal. Discussion with the hostess from Toronto, I show the message from Authentik Canada, telling us no fees, answer: well you see with them or no car, so you sign the agreement of 198 dollars to have your car, you have already given more than 400 euros and you are not reimbursed if you do not take the car, that's where I say scam. Then I wait two days to be in my French family in Montreal to call Authentik and there, second surprise: click here to see the conditions, it is transformed into 300 dollars for the deposit, so scam for thirty and company for Authentik. Thank you gentlemen.
In addition, vehicle completely deflated on all four wheels to realize in fact that there was a micro puncture on one of the 4 tires so repair 35 dollars, response from thirty in Montreal: Ah they are not serious and for the reimbursement of the puncture , you have to do with Toronto. Lol. Two companies to absolutely avoid.
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Road trip Alberta
(Translated by Google) Satisfied with the speed of reservation and the advantages of authentik canada (unlimited km and insurance)
I recommend
Impeccable service and a perfect vehicle
(Translated by Google) R
Very satisfied
CAR RENTAL
(Translated by Google) Our AVIS vehicle rental by Authentik Canada went well. Vehicle easily picked up and returned to airport agencies in Vancouver and Calgary.
Vehicle in good and clean condition that ran well.
Jeep Wrangler
(Translated by Google) I rented a Jeep Wrangler for my trip to Canada. This vehicle is one of the most expensive vehicles offered since it is a luxury 4X4.
I was very disappointed with this vehicle.
1 - When it was handed over to the rental agency, did we receive the dirty car!
For a car of this standing, this is unacceptable.
2- Driving was not optimal (in terms of braking and handling).
In summary, for the first time in Canada, I rented from you and I don't think it will happen again.
PS: the only positive point is the person at the reception whose name is Maxime who welcomed us very well, he knew how to be pleasant and attentive to our requests. thanks to him
[...]
Nothing to do with the ordered car
(Translated by Google) I had ordered a subcompact to have a small fuel-efficient car. Once there, I was told that there weren't any left but that they gave me in exchange a huge jeep wrangler rubicon, chick yellow (which no one seemed to want), extremely uncomfortable for long distances and which Cost me a fortune in gas. I was promised that I could change her to any other agency, but in the end, none accepted. Result of the races an exploded vacation budget! [...]
fully satisfied
(Translated by Google) The agency provided us with a VW passat, large car, fun to drive.
No particular concern. Very easy pick-up and return, very well organized.
Limit on car condition
(Translated by Google) Delivery to the 4th poorly lit basement of a car park, we had to return to the site to have all the defects observed during delivery but clearly visible once in daylight.
Good value for money
(Translated by Google) Following a large crowd to pick up the car, I would have liked someone to accompany us to take possession of the car, because we did not find it easily in the parking lot. With jet lag and a certain fatigue, everything becomes difficult to understand. On the other hand the nickel return very fast.
Cordially
A personal and human service
(Translated by Google) The service is customer-driven. And I compared, car rental is much cheaper.
Excellent car
(Translated by Google) Our rental gave us complete satisfaction
We were well advised
We recommend Thrifty
Car rental
(Translated by Google) The Discount rental agency team is very welcoming, friendly and gives us very good advice on the insurance that is included with our credit cards in order to avoid taking out unnecessary insurance via central time.
CAR RENTAL MONTREAL
(Translated by Google) EVERYTHING WAS PERFECT
Extra
(Translated by Google) Everything was perfect the car was in perfect condition, the staff very warm and welcoming. Nothing to complain about, very good value for money!!
Location thrifty
(Translated by Google) The rental went very well. We were slightly upgraded (we got a Chevrolet Impala) at no additional cost. We had no problems with the car after 2 weeks of mop on all types of roads, paths... and nearly 3000km of travel. The staff is very nice too. I can only recommend them.
The simple and effective solution
(Translated by Google) I couldn't find what I wanted by going through the vehicle rental sites (combination of dates + vehicle + options). By going through Authentik I got exactly what I wanted. My advisor was very responsive and gave good advice. On the Thrifty side everything was perfect, I got the requested vehicle and the formalities for picking up and returning the vehicle are very simple. [...]
Memorable experience
(Translated by Google) We were very satisfied with the rented vehicle. We had a flex from Ford and it was super comfortable for the 2500km we did. No problems along the way.
Happy with my car rental
(Translated by Google) Took car to Toronto, staff not very nice.
Nothing to say about the car, few kilometers, clean and running at the top.
Vehicle Class Upgrade.
Returned car in Montreal, fast pick-up and courteous staff.
Unsatisfied
(Translated by Google) On the one hand the rental site is not in the airport, we had to wait a long time for the shuttle. We weren't warned
On the other hand, the vehicle assigned to us was a golf whose trunk cannot hold two adult suitcases; we therefore had to pay an upgrade of $100 excluding tax to have a Toyota Rav4 that could hold two suitcases in the trunk. Also, while this vehicle was over-equipped, it did not have a GPS, which really caused us problems when we arrived in Montreal.
[...]
Car rental with Véronique Blanchete
(Translated by Google) Excellent all the way. Correspondence to Mlt, efficiency and speed of service, adaptation to Vancouver according to our needs and quick return without difficulty. No surprises.
We will surely meet again
Celine Daigle
Good vehicle for six people with luggage
(Translated by Google) It was the format that suited the best, six people with their airplane suitcases, what was available below was too tight.
Rude seller at pick up
(Translated by Google) Disappointing vehicle pick-up, an unpleasant, expeditious agent, my questions bothered him...zero reception. No clarity in the payment of tolls, he just told us that if we did not pay they take care of it but with fees, he does not explain how to do it, just go to google...
Drop off in Quebec very fast and efficient, welcome this time.
I'm disappointed with this experience and I don't like people taking tourists for fools. I would not recommend the Montreal Little Italy Discount agency.
The authentik canada advisor was great when placing my order, thank you.
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Location Toyota CAMRY
(Translated by Google) Car with several knocks and scratches. We had to write everything down and take pictures so as not to miss anything.
Interior and exterior dirty.
Fairly noisy car.
Quebec and Ontario family road trip
(Translated by Google) Very good first car rental experience with Authentik Canada, competitive price and good communication. The thrifty rental agency was super cool, I originally had a grand cherokee jeep which for 4 people with luggage was a bit limited, I was offered another larger model at no cost. In short, very happy and I will go back to Authentik next time. [...]
great car
(Translated by Google) No problem picking up the car (quick delivery of the keys in Montreal) in line with our expectations. Delivery of vehicles in Quebec more complicated because no detailed information on the place (dificil to find). Avis staff very nice.
Easy rental with good info
(Translated by Google) At Avis, the pick-up was easy with the vehicle we needed, the explanations were very clear with a good explanation of the differences in the highway code. thanks to Authentik Canada for enlightening us on the different types of insurance, it allowed me to be sure of the coverage we had
From Chevrolet to BMW
(Translated by Google) We really appreciated our car rental because for 6 euros more per day, we could access a BMW x3, the most recent of the range with a 250 hp. Between the size of the vehicle and the on-board texhbology, nothing better for a 6000 km road trip! So thank you to authentik canada for letting us take advantage of this discount with avis location.