Car rental
A very effective aid
(Translated by Google) A big thank you to Authentik Canada for the quality of its website which is particularly useful and well-informed for those who have to organize a trip to Canada. We were also able to obtain thanks to you an excellent rate on the rental of the Avis car, with pre-negotiated rates with the company (in particular on an upgrade because our luggage did not fit in the trunk of the car initially rented ).
Without a doubt, we will recommend your agency to our friends and we will call on you on a future visit to your magnificent country.
Thanks to the whole team !
[...]
Car rental satisfaction
(Translated by Google) Make my reservation easily on the site, quick response, and on site everything went well. Car in good condition, good reception and very fast car delivery.
Impeccable
(Translated by Google) We rented a car from the medium range: it was a 2020 Toyota Corolla LE, in other words, it still smelled like new. Clean vehicle with all the necessary comfort. No one at the agency tried to sell us an additional option, which I appreciate.
The only downside is that at the Toronto agency they didn't speak a single word of French.
Good follow-up, car ok, average reception.
(Translated by Google) No issues with the car. Good follow-up of the Authentik site, quick quotes and reservations.
On the other hand, at the rental company the reception was frankly average, the person who received us not being very aware of the terms of our reservation, and not very friendly. Inventory of the car done on a tablet without even going to see the vehicle, not very reassuring. Fortunately no problem on the way back, and the person who took care of it was a little more welcoming.
Minimal service though. But we were able to enjoy the country thanks to the car, which was in good condition, that's the main thing.
[...]
Car discount always disappointing
(Translated by Google) Rough support, really dirty vehicle, moderately pleasant staff, limited choice of vehicle...
Discount is once again not up to scratch... especially for the price offered Thrifty far surpasses them in service and quality.
Perfect with authentic canada
(Translated by Google) For once the rental company has respected my choice of brand (a jeep v6).... moreover authentik canada has been perfectly attentive and responsive, thank you thank you
Very well !
(Translated by Google) Fast and effective! Very clean car.
Versatile
(Translated by Google) The vehicle was not TOYOTA but NISSAN
Rental 8 passengers
PERFAIR
(Translated by Google) Thank you very much for everything, nice car with only 4000 km on the clock. Very recent and modern,
Top car but zero explanations from Avis
Totally disappointing ontario review
(Translated by Google) Having reserved a Chevrolet Sonic, I was offered a Nissan Micra at the Ottawa center. I refuse on the grounds that the size is not the same, I am given a Nissan Versa for an overcharge. The vehicle is dirty and damaged, the tank has not been filled. So when I return the vehicle to Toronto without a full tank, I have to fight not to pay a supplement. Really a deplorable service and unworthy of Avis [...]
Cheap and efficient car rental
small regrets
(Translated by Google) Too bad that the contractual document is exclusively in English, hence additional costs to pay, Authentik had however warned me.
To review !
Perfect !????
(Translated by Google) We were eventually upgraded 2 categories and got a Chevrolet Cruze instead of the planned Toyota Yaris. We were delighted with our experience with Authentik Canada and Discount for car rental which allowed us to tour the Gaspé.
Very good experience
(Translated by Google) We had a positive experience with the Thrifty company. Nice vehicle, clean and trouble-free, quick check-in and hassle-free vehicle handover either. Transaction with Authentik Canada perfect. Thanks.
We were lucky to have an upgraded vehicle.
Satisfied
(Translated by Google) Everything went very well with our car rental. Nicolas was waiting for us at the airport as planned.
Chloé and the entire Authentik team are very responsive.
Thank you all for having participated in the smooth running of our stay to discover this beautiful country.
Ford Flex rental, June 2019, from Calgary to Vancouver.
(Translated by Google) Very good service from Authentik. Very good car.
Lack of seriousness
(Translated by Google) A reproach which concerns the Thrifty rental agency in Toronto.
- During the rental request, we asked for a 7-seater Dodge, we were offered a Ford Edge SUV (accepted) and when we picked up the vehicle, it was a Nissan Murano,
- At the airport the direction of the rental agency is very poorly indicated. Leaving the airport, there are arrows for other agencies but not for Thrifty (only later)
- We were given the keys to the car, indicated the position of the parking space and that's it
(the control of the car had been done previously and we did not sign anything 2 or 3 light scratches not mentioned. Fortunately summary check on arrival because it would have been very difficult to prove that these scratches existed at the pick-up)
- No briefing on the car.
- No indications on the type of fuel to use (nothing in the manual and no label on the fuel door)
So I contacted the Montreal agency, which did the interpreting with another service. They tell me it's Diesel, I ask him again to confirm because I had opened the hood and noticed that the engine was a V6 and for me it would be rather petrol. I was told that it was gasoline and not diesel.
So a pity not to inform the lessor better and not to put labels.
If I hadn't insisted we would certainly have had an engine failure with all the problems that ensue.
[...]
Nothing to say
(Translated by Google) Everything was in order, RAS
Very good choice
(Translated by Google) We were very pleased with our vehicle rental. We had no surprises in relation to the price announced during the rental. Well maintained vehicle
Very well !
(Translated by Google) Too bad for the return to Avis at the airport...! Very badly indicated
Other than that, no worries!!
Customer service to improve
(Translated by Google) Be careful when taking the car, the inventory is more or less done seriously and do not hesitate to add any damage to those that have not been taken into account (2 huge impacts on the hood plus forgotten bumpers...), no explanation given on how the car works so familiarize yourself with the automatic gearboxes beforehand if you are not used to it and don't forget the GPS. Central location for pick-up in Montreal and hassle-free return to the airport (done in less than 5 minutes). [...]
Perfect
(Translated by Google) Car easy to pick up and quick to return. Everything was working fine.
Satisfied but
(Translated by Google) Good airport pickup, a 4x4 SUV instead of a compact car. How I was traveling alone, it was not necessary.
No problem
(Translated by Google) With the Authentik Canada voucher, everything went very well at Avis in Montreal. On the other hand, we had a Yukon XL for two people which was really very big, so we changed it in Quebec for a smaller SUV. The return was made without problems in Toronto. Remember to refuel and drive around the car to check for impacts or other damage that may already be present. [...]
Very good experience
(Translated by Google) We were warmly welcomed at the Thirfty office in Montreal and we were upgraded to the vehicle level. The vehicle was clean and in very good condition.
Good discount service
(Translated by Google) Good service from the vehicle rental company DISCOUT from the QUEBEC and MONTREAL agencies, having to return my vehicle to Montreal Airport, the Quebec agency told me that I could return it to any agency in Montreal at no extra charge, which was done.
For people worried about their French "Debit" VISA card at the counter, my Visa Premier "debit" card was accepted without problem, it is enough to provide a higher ceiling so that the imprint is accepted.
The vehicle, a new Toyota Corolla, was in perfect condition, although it could have been cleaned a little more thoroughly.
I would go back to Authentik Canada for my next stays in Canada, especially since my advisor, Marie Choé, was perfect to solve my little contract problems (change of driver at the last moment).
Many thanks to her.
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family car rental for 3 weeks
(Translated by Google) Hello, I rented a dodge caravan for 3 weeks in Canada from Calgary to Vancouver and everything went well. I thank Authentik Canada because even the rental company was amazed by the negotiated rate. The cost of abandoning the vehicle in another agency was very low. I would do une.location with this site with my eyes closed.