Car rental
New vehicle, but not corresponding to the chosen model
(Translated by Google) The car was new, available on time. No worries about the return. But I had reserved a Jetta or equivalent, and I had a hyundai elantra, not really an equivalent model, rather from the range below...
Car rental for our holidays
(Translated by Google) Picking up the vehicle in Toronto was a bit long, 35 minutes of waiting to see someone then a person who was poorly organized in his work and overwhelmed by events, for a car booked 4 months before, the vehicle was new and very clean, we had a Nissan rogue, instead of the Toyota rv4, which suited us very well. Super comfortable car, and practical with these arrangements. And the return to Montreal was very simple and quick. Thanks to the Autentik Canada team. [...]
Very satisfied with Autentik Canada's service, even though...
(Translated by Google) The exchanges and services offered by Autentik Canada were top notch. The rental agency, Thirfty, provided us with a new car (58km on the clock), perfect. On the other hand, I found the fuel bill a little too salty (20 CAD in my opinion) when returning the vehicle. The attendant does not take into account what is left in the tank, the on-board computer indicated that he could do more than 100km, and the total does not correspond to the advertised price.
I recommend Autentik Canada for organizing a trip to this beautiful country.
[...]
Car rental
(Translated by Google) Reception notice a bit long for the wait but many people had arrived at the same time.
Good reception but rather expeditious as for the handling of the car.
Well equipped vehicle
(Translated by Google) In fact, we had a Passat new model 2019...
No problem
Everything okay!
Visit quebec
(Translated by Google) Very well
Small car in good condition
Welcome to Avis
No overload
NICKEL
(Translated by Google) We were pleasantly surprised to have had an SUV instead of the planned car.
Very well
Hassle-free rental at Authentikcanada and Discount
(Translated by Google) The rental of the vehicle, a hyundai SUV (santa fe I believe) went very well. Quick pick-up in Montreal and quick drop-off in Toronto. The vehicle was rather clean, despite 2-3 scraps, the bodywork in good condition, despite some scratches. I found more than on the document from the agency at the pick-up, but light, and I was not given a problem at the drop-off (I had taken pictures just in case).
The welcome was cordial, we were dropped off at the airport shuttle on the way back because the agency was 4-5 km away.
I had asked for a jeep cherokee, a little disappointed to have a Korean but the vehicle was pleasant and the family liked it.
[...]
Practice
(Translated by Google) Too bad the GPS rental is not included in the price.
Convenient to have the agency at the airport.
no problem
Location Montreal New York
(Translated by Google) Vehicle in perfect condition, confirms to expectations with the exception of the absence of GPS which forced us to buy one (another possibility: rent one from AVIS). Too bad because in 2019, all vehicles are equipped with a GPS...
Return of the vehicle to NYC very fast and very simple.
Congratulations to Authentik Canada, the only agency to offer a Montreal-NYC one way
[...]
Long wait because many people
(Translated by Google) We waited 3 hours to get the car, too bad. Other than that, very good. They upgraded us free of charge because the first car had a tiny trunk for 6 people and 3 suitcases. That's why after 1 hour of waiting we waited another 2 hours, to get the right car with the right trunk. And to think that when it was time to return the car there were 5 times more people. Very nice staff, very patient. Very good car. [...]
Excellent service
(Translated by Google) The rental with Authentic Canada went very well. The rental terms are clear and complete and the prices competitive. Their team responds quickly to all our questions.
a fraudulent and very dishonest company
(Translated by Google) We had ordered one type of vehicle and when we arrived the staff member from Avis told us: "we give you a nice car". Indeed, we drove with a Cadillac. Avis didn't tell us anything more and gave us the keys to the vehicle.
On our return to France, 300 euros had just been debited by Avis. After consultation with Authentik Canada, it would be an upgrade except that we were not offered it, it was imposed on us. Avis staff imposed the upgrade on us without asking us and made us sign a document, telling us that these were standard formalities.
It was an outrageous act of theft. No solution was found and we were duped by an employee of a storefront company.
[...]
Good service
(Translated by Google) A very good reception from the operator.
For AVIS agencies: good service also with the time taken to answer our questions.
I advise to equip yourself with a GPS, otherwise complicated traffic with few road indications.
A small negative point: the number of suitcases indicated for the vehicles corresponds to cabin luggage for vehicles of more than 5
[...]
Very serious, thank you
(Translated by Google) Hello, we rented a vehicle from Avis via Authentik Canada. It was a good experience because we benefited from the all-inclusive zero deductible insurance, included in the price. In addition, Cassandra responded clearly and quickly to my questions by email before the trip, I thank her. I put 5 stars despite the fact that we did not have a dodge gran caravan but a ford flex, much less pleasant, but I know that it depends on the rental company's stock. It is therefore not the fault of the agnce. It is a pity. Perfect reception at check in and check out by opinion on the other hand. [...]
Very well
(Translated by Google) Apart from a 2-hour wait at the start (not enough vehicles at the Montreal downtown agency) everything went well, so we were given a superior vehicle for the same price.
Good service
(Translated by Google) When we arrived, only one person at the counter, a wait of about an hour and a half before receiving the car.
But all rental companies have the same problems.
Finally we have them a car upgrade which made us forget our delay.
Excellent after-sales service
(Translated by Google) A counselor was even able to change our reservation on D-Day outside the classic opening hours of authentic canada: after-sales service top ++
Very pleasant surprise
(Translated by Google) We were upgraded to a Chevrolet Equinox.
very good
(Translated by Google) out it went well. Car over classified. No worries at the time of reservation or at the time of return.
Sober and efficient
(Translated by Google) Not sure if this is the car originally planned, so model a bit tight for 4 people. Pick up and easy return
Super
(Translated by Google) New rented vehicle with 300 km on the clock, well equipped and clean.
Perfect satisfaction
(Translated by Google) Upgrade to Nissan Rogue (SUV), worry-free ultra-fast pickup and delivery
Drop off fee of $100 (Montreal/Toronto) instead of the 300 announced.
Vehicle as requested
(Translated by Google) Taking the vehicle fast and very well explained, made very easy and fast.
No petrol pump near the airport, so on departure an option to fill the tank on arrival is offered at a fair price
Optional: provide for the redemption of excess not included in the base price
Very good car rental website
(Translated by Google) Good value for money. Recent car with few km. Very easy formalities
Very satisfaying
(Translated by Google) The reception of the car was done in good conditions despite a small setback due to an error by the AVIS employee at the Toronto airport. Booking with Authentic Canada was perfect. The return of the car to the AVIS agency on Papineau Street in Montreal was quick. Thanks to Authentic Canada for this reservation.