Car rental
(Translated by Google) Very good welcome at the airport and very beautiful vehicle. For the return, no issues and very friendly staff.
A little wait, upgraded, the vehicle is not very clean at the
(Translated by Google) Very good car rental experience in Quebec, with pick-up at Montreal airport and drop-off in downtown Montreal. Almost new and comfortable SUV, no issues. The return was very quick! Perfect for us!
(Translated by Google) The Montreal agency gave us a Tesla, assuring us that it would not be a problem for our road trip and that charging stations were available everywhere in Quebec. Even though there are enough stations, it was not practical for our road trip. Moreover, a rear wheel was vibrating so we exchanged it at Quebec airport after calling Thrifty assistance. The Thrifty team in Quebec was very friendly, gave good advice, and provided us with a car much better suited for our road trip. Next time we will rent in Quebec. [...]
(Translated by Google) No worries, very quick support, return as well, you just need to make sure to check the condition of the car and have the condition modified if necessary, which we did.
(Translated by Google) Car rental, it was great, a comfortable 7-seater minivan that allowed us to explore the Quebec region and a small part of Ontario. We are delighted to have been able to enjoy these beautiful landscapes with wonderful weather.
(Translated by Google) Quite a long wait (>1h) for the vehicle to be ready for departure despite arriving at the indicated time on site. We were not the only customers waiting. Everyone seemed to be in the same situation.
Arriving on a Saturday late in the day could be a factor explaining this wait however. No more information but a perfectly correct welcome nevertheless.
Beyond that, the vehicle was totally in line with our expectations and no other issues to report.
Return of the vehicle was very fast and efficient at the departure airport (different from the arrival one).
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(Translated by Google) everything was very good
Very satisfied with my experience
(Translated by Google) The price and service received were very good. I also found that the explanations before taking possession of the car were clear, and I felt well-supported if there had been a problem.
Thank you for everything.
(Translated by Google) Hello, I requested an SUV FOR 2 PEOPLE but they provided me with a 6-PERSON Jeep GRAND CHEROKEE which consumes on average 9 to 10 liters per 100 kilometers. They could have given me a smaller vehicle.
(Translated by Google) Good service overall. We received a Toyota RAV4 as initially proposed. The only issue, and this is also the case at Alamo, is that most of the time, we receive vehicles that already have between 50,000 and 80,000 km on the odometer and we are asked if we want to take additional roadside assistance!!! With the wear and tear of the vehicle, this service should be offered! Since we did not break down, I cannot speak about the service if that had been the case... [...]
(Translated by Google) Good car rental. However, the return of the vehicle was very long at the departure airport (1.5 hours). Very simple and efficient upon return, however. The car was clean and had a full tank of gas.
(Translated by Google) Excellent provider
Be careful with the salesperson when taking over
(Translated by Google) Arriving exhausted after a 4-hour delay of our flight, we were taken in like total beginners by the sales agent at the counter for the vehicle handover. We wanted to take the GPS and he sold us a higher-end car by highlighting a difference of $4 per day between just the GPS ($26 per day) and the fully equipped higher-end car including the GPS at $30 per day. In hindsight, we're not sure it was true and we got scammed like fools. The agent did not accompany us to the vehicle lost in the vastness of the parking lot. It's a shame. Other than that, no inspection was done but no issues upon returning the car. The car was a bit tired but comfortable (Chrysler 300). [...]
(Translated by Google) The car rental went very well. In advance, I received quick answers to my questions by email from the Authentik Canada teams. In Edmonton, the pickup was easy and in Vancouver even easier for the return. Top experience, our Toyota Corolla Hybrid was everything we needed, plus it was very fuel-efficient. Thank you to all the Authentik Canada teams.
(Translated by Google) The vehicle was available at the scheduled time.
No problem with the vehicle.
(Translated by Google) A mixed reception at the airport during pickup
(Translated by Google) We had compared numerous rental companies in direct and the relationship with Authentik as well as the guarantees offered greatly contributed to our final choice. We got a vehicle that suited our needs, fuel-efficient, with plenty of space for two people (Ford Branco) and state-of-the-art equipment. The only downside was the audio system, which was occasionally temperamental. If you have a trip planned to Canada, don't hesitate! [...]
Thanks to Susyane for her help
(Translated by Google) I love this site, very well done and provides a lot of information for visiting Canada. I discovered this year that you can also rent a car. The rates are super interesting and in case of a problem you get help by email or phone with the person who handled your reservation. I highly recommend it. See you soon in your beautiful country.
Quality vehicle and service.
(Translated by Google) Almost everything went very well.
Some difficulties occurred when picking up the car at Montreal airport. The THRIFTY counter was closed, but we needed to know that in this case, you have to go to the HERTZ counter which also handles THRIFTY. As a result, there was a considerable wait to get the car, but this seemed exceptional, and the staff was very attentive.
For the rest, everything was perfect. The car was of good quality and as per the reservation. No attempt to add extra charges, and no issues when returning the vehicle.
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(Translated by Google) We were surprised by the model that was given to us because, last year, we had rented a better quality subcompact through your intermediary. We were very inconvenienced especially by the non-centralized door locking system, and we had to be very careful not to leave the keys inside to avoid being locked out! That being noted, the car had few kilometers, we didn't wait long to pick it up on the 4th and it was returned in less than 10 minutes. [...]
(Translated by Google) We waited a little while before picking up the car, but the person at the reception was very friendly. Our car was no longer available, nor an equivalent model, so we were lucky to be upgraded at no extra cost to an electric car with fast charging. The person at the reception gave us all the information we needed to feel reassured, as we had never driven an electric, nor an automatic car! Returning the car was also very simple and very quick. Very good experience! [...]
(Translated by Google) The rental agent tricks you with additional insurance and somewhat contradicts what is offered by Authentic. Hence my 4 stars, this point needs to be clearer.
(Translated by Google) The car was good, the service impeccable, and the pick-up quick. The only downside: we did not receive any return confirmation by email (even though the Thrifty receptionist said he would send everything by email) and do not know if the car is in order (everything was good for us, there was nothing to declare or note).
(Translated by Google) Very good reception, impeccable vehicle, only downside for the return of the vehicle, three different phone numbers no one answers but everything went well.
(Translated by Google) Well signposted at the airport. Great car. Attentive staff. No issues with the car. I recommend.
(Translated by Google) Very satisfied
Upgrade upon arrival because the chosen model was not available
Finally, I rented a NISSAN Sentra
Functional and clean car
Rental site well indicated from the YUL airport terminal
A bit of a wait to pick up the car (about an hour)
Very easy return
I recommend
Very friendly desk advisor, as well as the return staff
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(Translated by Google) Very good rental experience.
Vehicle matched the listing and was in good condition (Toyota CAMRY)
Received the vehicle at the agency by Muhammed who was very professional and helpful.
Returned the vehicle to Jerry, who was very friendly and efficient.
In summary, a very good experience.
(Translated by Google) I had a very comfortable car model. However, I had to pay an extra $35 in taxes to get the car. Plan ahead to return the car because there are incredible traffic jams when arriving in Montreal.
(Translated by Google) Car rented for 3 weeks. The car was given to me with smooth tires. 3 days after departure I realized that the tires were smooth. I call the agency who tells me. As long as you haven't had a flat tire, you can drive. 2 weeks later, flat tire. Prohibited from replacing the tire with the spare wheel because both tires were too worn. Noticed by the police. Fines for Avis. But an afternoon lost between negotiations to get another car and the time it took to arrive. The result being with 2 kids aged 2 and 4 we took a hotel to wait for the car which was partially reimbursed 440$ instead of 506€ + 30€ taken by the bank because refunded by check. Avoid at all costs. [...]
