Car rental
Great car rental in Quebec!
(Translated by Google) Thanks to Authentik and Thrifty for the two week car rental. I picked up the car in downtown Montreal. Everything went very well, with no surprises and I was even upgraded... the car was a very cool Dodge Charger and perfect for a family. Automatic car very pleasant to drive. The return to Montreal airport went very quickly and again without surprises.
Very good except the haggling to obtain a vehicle really equivalent to the one reserved
(Translated by Google) It is always very difficult to evaluate the categories of vehicle that we reserve according to the volume of our luggage.
And the categories of vehicles once arrived at the rental company are of a well-maintained obscurity.
I really felt that no vehicle was planned for me when I arrived at Thrifty.
The supervisor began by offering me a vehicle that was clearly too small for our luggage (Nissan Murano), and wanted to charge me a supplement for a Kia Sorento, a vehicle that was nevertheless classified in the same category as the vehicle I had reserved (Ford Edge ) on the site I consulted to find out about the dimensions (https://fr.automobiledimension.com).
We had to insist, assisted by my sister-in-law from Quebec, to finally get the Sorento at no extra charge.
And refuse as usual all insurance and fuel options supposedly very interesting. It's quite unpleasant after 12 hours of travel, and I imagine that many customers are taken in and simply pay...
Other than that, the vehicle was fine and the attendants in the parking lot efficient and pleasant.
[...]
Does not match demand
(Translated by Google) I had to have a Toyota Corolla and I had a KIA Soul whose trunk is tiny. Also for the suitcases it was very complicated. Also, the quote did not mention a $100 surcharge for delivering the car to another city. This is not transparent at all. An estimate must be all costs included.
Perfect
(Translated by Google) New vehicle. No pb. Great welcome at the agency.
professional but some surprises
(Translated by Google) we expected 1 seven-seater but the two rear seats were not available. suddenly the 3 children were a little tight. no back shelf so luggage not hidden but Quebec is very safe.
Very good value for money
(Translated by Google) Rental as agreed, very good
rental via authenticik canada for review
(Translated by Google) The car had several unreported damages (broken bumper, scratched fender and numerous scratches). We had to make note after having insisted because none of these points were recorded. On return, a rendering without any control. The advantage is that in less than 5 minutes it was settled! but not very reassuring.
we hope not to have any unexpected levies...
no problem with authentic canada itself
[...]
Simple, carefree, quality car
no problem
(Translated by Google) perfect
excellent service perfect vehicle
to recommend
Perfect
(Translated by Google) No waiting at the counter, professional staff and clear explanations. Support in 2 min despite returning to a different city. Very correct price and Authentik Canada has managed everything well
Hassle-free rental
(Translated by Google) Clean and recent vehicle (9000km), in line with the requested category (compact - we had a hyundai accent), practical and fast pick-up and return directly to the terminals (about 20 minutes), departure from Toronto and return to Montreal, additional services offered at the counter in a clear way and without particular pressure, no "hidden" costs. Good value going through Authentik, especially for a one way rental in August. [...]
Good welcome but reserved vehicle does not correspond
(Translated by Google) We had reserved a Chevrolet Sonic, on arrival at the Quebec airport we were offered a Nissan Micra, a very small model which did not suit us at all, we had to pay a supplement to have a higher range car which was way too big for us. On the other hand, in Toronto where we had also reserved a Chevrolet Sonic, no problem, we were provided with the reserved model without pushing us to take a bigger one. As far as the reception is concerned, however, it was perfect, friendly and smiling staff. Too bad, I remain confused. [...]
Excellent experience
(Translated by Google) We had the pleasant surprise of being upgraded compared to the rented vehicle model.
The terms of taking possession of the vehicle and returning it have been clearly explained by the lessor. Be careful, the latter tends to offer additional options to the contract which are not necessarily relevant...
All went well and we were able to have fun driving a 305CV Chevrolet Impala... only happiness!
[...]
Car rental
(Translated by Google) Effective contact with Authentik Canada. They took over with the rental company to postpone the 1st day of rental following a flight delay.
Very good experience
An attractive price for a good service
(Translated by Google) We had a Hyundai Sonata instead of a Camry. We suspected we wouldn't get a Camry but the website didn't indicate what other cars were in the category (the reason I'm giving 4 stars). The provision was fine and the drop off at the airport was exceptionally well organised. 30 seconds flat and with a smile!
Perfect rental
(Translated by Google) We are very happy to have chosen Authentik Canada for the rental of our car.
the best value for money
(Translated by Google) Very large and practical Dodge grand caravan rented from Thrifty. Very good service.
Be careful though, I had to insist on having this model on site and not be upgraded to a 4x4 because my vehicle rental insurance on my Visa card does not cover 4x4 vehicles.
Perfect !
(Translated by Google) Nothing to complain about: vehicle ready on arrival, everything in order, and very good price! To advice !
No problem
(Translated by Google) We are very happy with the rental. The car was almost brand new, and we had no problems during the whole stay (about 6000 km!). Avis staff were very friendly when picking up the car, and no problems when returning either (very quick).
Surprised but satisfied
(Translated by Google) No car corresponding to the order available on our arrival. The only vehicle available, we are distributed with a large Toyota pick-up which ended up being very pleasant to drive.
Great travel agency, less happy with the rental company
(Translated by Google) I greatly appreciated the very attentive, personalized and warm contact with the Authentik Canada agency.
On the other hand, when I went to collect the car from Thrifty (Camry or equivalent), the rental company strongly insisted that I take an SUV, telling me that it was better, more comfortable, more suitable for the road, that it would make me half price on the supplement to be paid... I held firm and refused the proposal. He then heavily insisted on selling me all possible options on insurance. I refused. He then gave me the keys without a word about the car... And it was a big SUV.
I think he no longer had the Camry I had rented, and not wanting to lose money on his rental, he tried to make up for it by trying to charge me for the upgrade. I didn't find that correct.
In the end, I had no problem with the car, and the return lasted 3 minutes, there was almost no checking of the car (fuel level and a really very basic check of the bodywork).
[...]
Fast service
(Translated by Google) Fast and efficient service on departure and arrival
Very recent car
Similar vehicle provided of equivalent or even higher level
Quick and trouble-free service
Very good car
(Translated by Google) Very good car, we were 2 people, pleasant driving and good comfort. Correct consumption. No regrets to have had this KIA Rio.
Perfect
(Translated by Google) Nothing to say. Everything went very well.
Different vehicle, in line with demand.
We were surprised that we had to pay abandonment rights It was not indicated in the estimate
No difficulties
(Translated by Google) The pick-up and return went very well.
It's not a ford edge that I rented
(Translated by Google) Not exactly the vehicle offered but upgrade offered with a slight extra jeep sahara not recommended for long noisy journeys on the highway. On the other hand, perfect service at the agency.
Impeccable car rental
(Translated by Google) Excellent stay in Canada. Car rental only at a much better price for French people than the other offers and with an upgraded car (Honda Accent instead of a Chevrolet Spark).
Car rental from discount
(Translated by Google) It was very good, we had a small Ford. No problem !