Car rental
Rental WARNING
(Translated by Google) We had rented a HYUNDAI Sonata 6 months prior to the trip and when picking up the vehicle, the agent told us that the Sonata was not available and instead offered us an electric vehicle, which was not suitable for our trip as it involved several stages often in remote areas, hence there would be issues with charging. According to the agent, the only solution was to accept a BMW X5 instead. WE WERE OFFERED THE SECOND DRIVER OPTION BUT HAD TO PAY AN EXTRA $30 PER DAY, as there were no similar vehicles available to the Sonata. We were forced to accept or we wouldn't have had a vehicle. I simply call that organized extortion, as the initial contract was not honored. Thanks, AVIS! [...]
(Translated by Google) Avoid, 91.82 CAD additional charged from the VISA deposit without justification + car received dirty inside/outside
(Translated by Google) Very satisfied with our car rental, we got a large 7-seater car instead of the reserved Ford Edge, fortunately, as it would have been difficult to fit our luggage in.
(Translated by Google) Perfect reception Very good service, impeccable vehicle I recommend this rental company without reservation
Very satisfied with our rental. Very recent car.
(Translated by Google) Simple and quick vehicle pick-up and return. The car was very recent. I recommend.
Cheap and inconvenient.
(Translated by Google) We rented a car for 11 days with the package "Zero excess reduction, additional driver, and the first tank of gas prepaid" for an unbeatable price. However, the first prepaid tank of gas was not included, and we had to pay for it. More importantly, the rental company gave us a car with low tire pressure (2.4 bars instead of the expected 2.9 bars). We asked the rental company to inflate the tires, but they were unable to do so, and we inflated them ourselves at a garage on our route. Exterior defects of the vehicle were noted, but not the interior ones: the steering wheel leather was torn, the driver's door leather was damaged, the protection for storing the driver's seatbelt was not attached, the passenger side window seal was degraded, and as a result, we could hear the road loudly. Fortunately, we had insurance with zero excess as these defects not listed on the contract could have cost us a lot. The manager in Montreal is pleasant and tried to do everything he could, however, the staff at his disposal doesn't seem competent or lacks motivation. Despite all this, we covered 3500 km during our trip. [...]
(Translated by Google) Impeccable service, an upgrade on the reserved car, unbeatable price. Very quick and efficient service at the agency.
(Translated by Google) Easy to book, simple to pick up the vehicle and return it. Reasonable price.
(Translated by Google) Nothing to say! Everything went well and the staff was friendly and serious.
(Translated by Google) Quick pickup of the vehicle at Calgary airport, we got a Toyota SUV instead of the minivan. We returned the car at Vancouver airport, a Thrifty employee was waiting for us in the parking lot, the return of the vehicle took less than 5 minutes.
(Translated by Google) It's not worth booking a vehicle several months in advance only to be told upon arrival that there is a 2-hour wait to get the car. One star for Maria at the reception who got us the vehicle 30 minutes later, but of a lower category (it's the first time we have been downgraded); there were 5 people ahead of us, hence our reluctant acceptance. Noisy vehicle, tires almost worn out, and maintenance light on. The second star is for the friendly staff upon return. I do not recommend Thrifty due to a lack of organization. [...]
(Translated by Google) The car met our expectations, perfect reception by notice for the pick-up and return of the car.
(Translated by Google) I didn't know this company (Thrifty) but they are really very good, friendly when picking up the vehicle and the same when returning it with a top-notch vehicle, not to mention Authentik Canada, who are of great help.
Very good car rental
(Translated by Google) We rented a car for 2 weeks, starting from Montreal airport. Conveniently located rental with fair prices. We were fortunate to be upgraded to an SUV (which allowed us to be comfortable for long trips and on rough roads). The only downside was the very long wait to pick up the car at the counter, but on return, express drop-off.
(Translated by Google) I recommend. Thrifty was professional, and everything went very well during our stay. We had a Hondy Santa-Cruz: perfect! This is the second time I've gone through Authentik Canada for my rental, and never disappointed. I recommend!
Courtesy of the staff, quality of the rented car, price. Top
(Translated by Google) The appointment at Thrifty in Quebec went very well, the wait was relatively short, there was no insurance sales pitch since everything was included in the rental, the key handover was very quick as well, and within 2 hours I received the summary from Thrifty, no issues with the car.
(Translated by Google) Satisfied with the experience with Avis, however, we were charged 20€ at the end of the rental and no explanation was provided for this charge.
(Translated by Google) a little wait to pick up the car
car was spotless
(Translated by Google) Good service from Authentik Canada
(Translated by Google) The car was in accordance with the booking made on Authentik Canada. The Thirty agency at the Montreal convention center is average, the attendant half cordial, asking you to sign a $350 deposit without further explanation, and when you return the car after 13 days of road trip, he tells you that he cannot check the condition of the vehicle because it is not clean on the outside and that an email will be sent to me within the hour for the refund of the deposit. I'm still waiting for the email... lack of seriousness and explanations by the agency's attendant. [...]
(Translated by Google) We certainly had to wait a bit to retrieve our car. But the staff was very friendly and courteous with us. We were able to wait comfortably in a quiet setting. The information provided was clear and precise. We received a higher-end vehicle than the one we were supposed to get. The vehicle was almost new with only 22,000 km on the odometer. The return of the vehicle was very quick and efficient. We are more than satisfied with our rental, thank you again. [...]
(Translated by Google) I am satisfied with my car rental. Admittedly, we had to wait a little, but we are not the only travelers. The staff was professional and welcoming.
(Translated by Google) Car rental for 18 days, I drove almost 3000 km and had no issues, clean car and pleasant to drive, picked up in Toronto early in the morning (car in hand within 20 minutes) and dropped off in Montreal in the afternoon very quickly as well!
(Translated by Google) We had a Jeep Grand Cherokee, classy! Very pleasant to drive!
(Translated by Google) After returning the vehicle on time, I was unpleasantly surprised to receive a charge notice of 710 dollars without explanation from Avis. It was impossible to reach them by phone. Although the rental and use of the vehicle went well, I leave with the feeling of having been scammed.
(Translated by Google) The car was very good, the rental agents very, very nice. Nevertheless, it's a bit of a shock when you learn about the additional fees; fortunately, we had enough on our cards otherwise we wouldn't have had our vehicle. It would be wise to inform clients in advance about the additional fees and that they don't have a GPS either because not all agents inform that you can use MAPS without the internet. Despite everything, thank you for the rental; I would still recommend the company. [...]
(Translated by Google) Perfect, quick handling and just as quick return.
(Translated by Google) Everything was perfect, from the delivery of the vehicle to its return at the end of the stay; no wait despite a late arrival due to our flight, quick delivery of the keys, new vehicle, extremely clean and with interesting options. No unpleasant surprises in terms of fees, no hard sell of guarantees or additional services. I am completely satisfied with this rental company and recommend it. [...]
(Translated by Google) Car in accordance with the reservation! Quick and easy pick-up and drop-off No unpleasant surprises I highly recommend this rental company