Car rental
Efficient
Upgraded model and recent car
(Translated by Google) Our car had not been returned the day before as planned, Thrifty offered us another car of a higher category at no additional cost. Proper and professional welcome.
simple and effective MAD and return procedures
(Translated by Google) Vehicle clean and in good condition
Agencies well placed in relation to our program.
A little disappointed...
(Translated by Google) We should have taken a higher class vehicle for comfort but we will be for next time...
To avoid
(Translated by Google) Pick up of the vehicle 1h45
No GPS available we had to come back and do 200 Kms!
No commercial gesture!
Uncleaned car
All that matters is the money the rest he doesn't care...
We will no longer rent through this provider...
First and last time!
mixed opinion
(Translated by Google) The wait upon our arrival in Montreal to pick up the car was more than 2.5 hours. 2 people at the Avis counter and not the friendliest.
We had to pick up the car for 3.30 p.m., we had to wait our turn and so we only got it at 7 p.m. because it wasn't ready!
Too bad, it gives a bad image of Canada upon arrival.
Otherwise on the car side, no problem, we got what we asked for. Everything went well for the return.
[...]
Car meets our expectations, pick-up and return of the vehicle carried out quickly
Good car, good service, very long wait
(Translated by Google) Very good car and service but too long a wait (more than an hour and a half) to pick up the car. Damage after 10 hours of flight.
Waiting for car recovery compensated by commercial action of Avis
(Translated by Google) The car was not available at the scheduled time at the AVIS agency in Montreal, we waited 1h30 but the team present that day was exemplary in kindness, attention and commercial sense. We were upgraded free of charge with a very comfortable Hyundai Santa Fe SUV with plenty of space for 4 and our luggage, instead of the reserved car, which was perhaps a little tight. A road trip in Quebec carried out in great conditions thanks to the commercial sense of AVIS. I don't know if it's always like this, but that day the waiting time was more than compensated. Back in problem at the airport. Thanks to Authentik Canada and AVIS. [...]
Back to Reviews Center
(Translated by Google) Hello, I was not happy when I returned to bring the car back, we had to deal with a lot of traffic when leaving the ferry, at Horseshoe bay, so that caused us a two hour delay on the rental. Avis charged us for a full day, I found it quite ordinary thank you!! But for authenticity not a word to say!!!
Unforgettable experience !
(Translated by Google) The car rental went very well during our 3 week travels. We had a few questions before the start of our trip that our advisor was able to answer very quickly.
The care of the car by the rental company AVIS was satisfactory. Only small downside of the rental company, we had taken the GPS option (highly recommended for a road trip in CANADA) and despite the fact that it was clearly indicated on the document sent by Authentik Canada, we had to claim it at the counter. Other than that, the car was in excellent condition, very clean.
Our car was a compact that lacked a bit of power for the Canadian Rockies, for more driving comfort (3000km done) we might have had to think about renting a more powerful car (SUV / 4X4) certainly more expensive but the fuel is really cheap (between 0.70eur/L to 1.10eur/L for the most remote stations).
For another trip to Canada, we will most likely go back to Authentik Canada!
[...]
Satisfied
(Translated by Google) Very good reception of the car at the start. Very pleasant staff. Same on the way back. Just specify that we must park in the "international" parking lot of the convention center.
Wonderful vacation (Ford fiesta)
(Translated by Google) Very easy and very well signposted for car pick up and drop off from both the Calgary side and the Vancouver side
Alright
Very satisfied
(Translated by Google) The rental went well, no bad surprises...
ASSURANCE
(Translated by Google) It's a shame not to be able to predict the amount of insurance options at the time of rental. However, the vehicle was perfect.
A great car but a little greedy
(Translated by Google) The grand cherokee is a great car but very greedy
Taking and returning the car without worries, we are waiting if there will be over-invoicing because the return is expedited
Better than expected and no surprises
(Translated by Google) The reception at Avis went smoothly and quickly. Quick pickup at Vancouver airport and quick and hassle-free return to Calgary airport.
Perfect, great customer service
Stress-free car rental
(Translated by Google) Very warm welcome, simple formalities, stress-free rental, very serious support by regular email
Very easy rental for a large vehicle
(Translated by Google) The car was perfect for the 4000km traveled with large suitcases, a little noisy when you push the gears a little but full of very practical gadgets.
The rental was very simple, picking up and returning the vehicle as well.
Good communication with Authentik, especially at the end when we were waiting for confirmation ????
excellent
(Translated by Google) perfect performance and excellent service
not the expected car
(Translated by Google) the 2 hour waiting time on arrival is an ordeal and the car is not the one expected but a smaller model. the somewhat chaotic return to Montreal in a city that is more than bottled up!
I had asked to change the place of return but it was refused, whereas being a travel agent I know that this is possible if you really want to help your client.
Too bad because it would have really made our life that day easier.
[...]
Upgraded vehicle
(Translated by Google) We were pleasantly surprised to have an upgraded vehicle with GPS which we had not requested. Very comfortable and fun to drive. The return of the vehicle to the airport is done in no time! Super efficient team! To do again without hesitation.
Good vehicle
(Translated by Google) Very comfortable vehicle, even for long routes. The automatic transmission is restful. On the other hand, more difficult if the road is steeply uphill. To travel from east to west, we were happy to have such a large trunk, and a sunroof. However, I would like to point out that the vehicle was not very clean.
Perfect
(Translated by Google) Competetive price. In addition, they were very responsive to modifying my reservation at no additional cost.
I recommend.
Car rental
(Translated by Google) Very comfortable new car and the most competitive value for money on the market
Rental very past, very good responsiveness when we wanted to change vehicle category!
efficient
(Translated by Google) The rental was as requested.
Reserved size car not available
(Translated by Google) The full size vehicle (a Toyota camry) that we reserved was no longer available. The rental company offered us a smaller vehicle which we refused because the number of our luggage was important.
We left with a 4/4 jeep, which allowed us to place our suitcases but which presented much less comfort than the reserved vehicle and which consumed a lot of gasoline.
We are therefore not satisfied with the lessor.
On the other hand, we are satisfied with Authentic Canada, which was able to meet our expectations.
[...]