Car rental
Bon service
(Translated by Google) A small problem with the care, quickly compensated by the helpfulness and good humor of the people
Upgrade
(Translated by Google) We appreciated the upgrade to a Toyota Rav4
Pay attention to the refueling offered at the airport. I agreed to return the vehicle without refueling but with regret afterwards. The amount charged is high compared to reality. And more difficult to make the tank empty.... a bit of a scam.
In addition, the first time we rented with hertz: more professional.
With Thrifty, there is no support for handling the car. It is dark in the parking lot so difficult to see the faults.
Satisfied with Authentik Canada but not very professional on the Thrifty side
[...]
PERFECT AND EXTRAORDINARY STAY
(Translated by Google) YOUR TOUR WAS IMPECCABLE FOR A FIRST DISCOVERY OF Western Canada
WE ADMIRE SUBLIME LANDSCAPES AND FABULOUS ANIMALS
WE WILL GLADLY COME BACK !!!
bad start...
(Translated by Google) A rental agency where no one speaks French and in addition very unfriendly, and which is not equipped with a chip credit card reader...
In addition, I was sent to pick up the car alone, so no report on the condition of the bodywork (2 impact marks spotted by me).
The keyring included 2 keys (ideal if 2 people in case or one lost). Only the keys were inseparable, because they were linked by a very strong metal cord.
[...]
Location auto
(Translated by Google) We had booked a car from Toronto airport with Authentik. We often spoke by telephone with our interlocutor at the time of the purchase from France and arrived in Toronto, Trifhty asked us for 397 dollars since we were returning the car to Montreal. Authentik never told us about these abandonment fees and it was a very unpleasant surprise after the fatigue of a plane flight. Also we are very disappointed with this lack of information which does not appear on the invoice. We really wanted to know. We are disappointed and angry because I insist we were not informed and this spoiled our arrival in Toronto.
[...]
Satisfied with the vehicle, less on the all-risk insurance not included.
(Translated by Google) Provide additional all-risk insurance, as it is not included in the package. We did not take it, fortunately we had no problem during our stay in Quebec.
Chance to be upgraded!
hassle-free car rental
(Translated by Google) We had booked a Volkswagen Jetta class car and got a near new Chevrolet Impala V6.
Quick recovery at Montreal airport. New car corresponding to our reservation.
No problem, I recommend
Great car rental
No mobile GPS available, so upgraded car. Perfect
(Translated by Google) I was afraid of the warning written on our confirmation telling us that receiving our vehicle at the Thrifty agency could take hours!
In the end everything happened very quickly except that when we were looking for a GPS essential to our trip, there was no longer any functional one.
The solution was found by the friendly collaborator by changing vehicle for a Buick SUV with integrated GPS for the same overall price.
The delivery at the airport was done very efficiently.
[...]
Good experience
Good
Bad surprise
(Translated by Google) Pick up in Toronto, drop off in Montreal... $300 more!!!
When you know that the plane trip costs about $70, you can quickly do the math and understand that there's no point in being one-way, too bad it's not highlighted more on the site and/or better negotiated between Authentik and Thrifty
Very well
(Translated by Google) Welcome, no worries, very satisfactory rental! I recommend !
very good performance
(Translated by Google) easy access, fast shuttle and very good staff, to renew for a next trip
Good experience
(Translated by Google) The rental went very well. The vehicle was better than expected. SUV with all options. Great
Arrival
(Translated by Google) Waiting more than an hour to get the vehicle but vehicle corresponding to the request
Service correct
(Translated by Google) Reception leaving something to be desired in Montreal René-Lévesque (35min delay from the agent) can explain ... in short.
Regarding the RAS vehicle well equipped and very comfortable with a large trunk.
The return went very well to Quebec Limoilou.
Satisfactory service, car in good condition and which corresponded well to my needs
(Translated by Google) Travel of more than 3000 km between Montreal, Quebec, Gaspésie then Saguenay and back. Very beautiful epic where the car was an indispensable ally.
Very satisfied
(Translated by Google) Everything was perfect and worked well
Mini Van very good for 4 people
(Translated by Google) We weren't sure whether to take a mini van or an SUV (the large SUV was not available with unlimited km). Luckily we took a minivan. We received a DODGE with plenty of room inside, a very large trunk for suitcases. Only B_Mole the navigation system (integrated in the car) did not always work very well. He sometimes directed us completely wrong. Luckily we had internet and Google Map to check each time. This system should be updated!!! We first received a Kia MiniVan with portable navigation, but it didn't work, so they changed it right away and we received the Dodge with integrated navigation. [...]
No problem to report.
Location quebec
(Translated by Google) No problem with prepayment from the agency. No additional costs charged by the lessor. Upgrade to a vehicle with a very large trunk. We were comfortable with 5 adults with 6 suitcases. Renting him is very considerate
perfect
(Translated by Google) Quick and easy car recovery and delivery, vehicle better than expected
Compliant vehicle, new, contract respected, gps on the other hand was not updated in terms of cartography
(Translated by Google) Compliant service, corresponding to expectations, good value for money
1st time with Thrifty and good experience
(Translated by Google) Subcompact category and we had a Golf TSI ???? Thanks Thrifty!
Only downside: dirty exterior car but clean interior.
Another downside when we returned the car: 2 people who tell us "it's good thank you you will have an email in a few days". No thank you: we check together. I did well: a 3rd person walks around the car with me, checks the fuel level and gives me a "receipt" that the car is returned without problem. So: fire the 2 people I dealt with at the start please! Thrifty at Calgary airport in Canada.
[...]
Petrol car rental
(Translated by Google) New and comfortable car. Great kindness and availability of loan and reception staff. Car wash machine in service stations difficult to program for small cars: advice on allocation would be welcome as well as the capacity of the tank!! ! Overall: Delighted with this very good rental experience.
Very good experience
(Translated by Google) Welcome in store perfect and punctual. The car was almost brand new.
No problems encountered.
upgrade
(Translated by Google) We had a Dodge, super comfortable, spacious and pleasant. The pick-up and drop-off (in another agency) went without any problems.
great stay and great trip.
Car more spacious than expected, very clean and well equipped!
(Translated by Google) Valérie Roberge and the Authentik Canada team were responsive to each of my requests