Car rental
Perfect
(Translated by Google) Responsiveness and professionalism. Very satisfied with the service.
Car rental
(Translated by Google) Even if the rented car does not correspond to the chosen model ..... as I was renting in Toronto and returning to Montreal they gave me a car that they had to bring back to Montreal.
Apart from that, no problems and the staff at Avis are great and very professional.
Jeep
(Translated by Google) Given our destinations, the slightly more all-terrain car was welcome
Car that jumps at revisions (damage)
(Translated by Google) Speed in the documents and when handing over the vehicle.
+ availability of the airport shuttle.
Perfect
(Translated by Google) When we arrived at the Avis rental agency in the airport car park, we had a good contact with the agency staff. Everything went well.
In addition we did not have the Jeep Compass (on the site it was written "or similar") but a Volkswagen Atlas (level well above the Jeep) so very happy of course. I had no problems during my road trip.
Concerning Authentik Canada, we had excellent contacts with Tiffany who advised us very well.
For the return of the vehicle, everything went well with a check from the rental agency in our presence.
Thanks.
[...]
Very warm welcome to Montreal
(Translated by Google) We rented a car during our trip to Quebec. At the Montreal branch, we were very well received and we got all the advice we needed to have a pleasant stay. The car was almost new and clean. The return to Toronto went very well too.
We recommend
Pleasant staff and good advice
(Translated by Google) We were very well received at this agency.
The staff was able to inform us about the road conditions, the works and advise us on a route to get out of Montreal.
I recommend without hesitation
location discount
(Translated by Google) very satisfied with the rental, we were upgraded and everything went very well.
Avis rental for 14 days
(Translated by Google) Our car rental went well overall. We were upgraded with a Mazda CX 5. Small problem when taking the vehicle, the insurance was not up to date, so you have to check the vehicle papers.
Also the tires were not properly inflated.
During our trip, we were forced to change vehicles with the Hilton Quebec agency, following an engine light on. The agency replaced us in 30 minutes with a Cadillac.
In summary rather satisfied despite some false notes.
[...]
Perfect !
(Translated by Google) I was extremely well advised by the Authentik Canada team. The vehicle was perfectly adapted to our needs and the price very competitive. Thanks !
disappointed with the size of the vehicle
(Translated by Google) Made the reservation with the title: vehicle toyota corolla. We had a low KIA FORTE EX.
We were not at all comfortable, my husband being stronger than me, he had a lot of difficulty sitting down and getting out of the vehicle. Canadian roads are not in very good condition, which results in daily neck pain for me. That's a shame. And that's why we took a toyota corolla, the model displayed showed an SUV vehicle. What a desappointment. (the brand did not matter to us at all
FROM Toronto, the person who gave us the keys to the vehicle, did not speak French at all and gave us the keys at the reception, we went to get our car alone in the basement of the parking lot, so no way to ask anything.
[...]
very good experience
(Translated by Google) good welcome good advice and we particularly appreciated the quick and efficient return of the vehicle
the best experience since we have been renting cars (about 10 years)
Booking error and delivery without receipt
(Translated by Google) We had rented a compact vehicle for 5 days. On arrival, Avis asks us to pay an additional $70 because the reservation was only registered for the next day! We needed the car so we paid...the welcome was not very warm from the attendant.
On the other hand, we had a larger than expected and very modern vehicle (Toyota Corolla).
When the car was handed over, the attendant did not check anything, not even our name, he took the keys and did nothing else. We didn't even get a receipt!
A refund is in progress for the $70 error.
So mixed experience!
[...]
Perfect...
(Translated by Google) Great experience with discount rental, quick handling of the car, more spacious than expected. No particular concern, they even called me a taxi when I returned from my vehicle. Very pleasant staff.
Small
(Translated by Google) Small compared to Canadian vehicles! but good for us.
We had to undress outside before settling inside... We adapted.
Perfect
(Translated by Google) No surprises in terms of the rental, everything went as planned!
No additional costs, really great! We were even upgraded with a Golf 7!
Road trip ontario et québec
(Translated by Google) The recovery of the car in Toronto and its return to Montreal 3 weeks later went very well. Very happy with our rental
Vehicle rental
(Translated by Google) Everything went well with a very good contact at the time of the rental, but be careful, you have to be very careful when consulting the site: the additional costs generated by the deposit of the vehicle at another place than the starting point are not included in the price indicated on the first page of the site; we find the info in a sub-menu that you absolutely have to consult to know the total cost of the rental. [...]
Discount rue Papineau to avoid
(Translated by Google) We rented a car from the Discount agency on rue Papineau. We had a defective car at the right front wheel, worn ball bearing. The next day we went back to the agency to change vehicles. On the parking lot of the agency, when returning the keys, a Discount van hits the car we were returning: a very small scratch. The agency charged us $500 because we didn't have the "super" insurance they offer. $500 when we weren't at fault and on their private parking lot when they returned a faulty car they had rented to us. In the complaints department, people didn't want to hear anything! This will remain a very bad dear memory. [...]
Super !!
(Translated by Google) Support is simple and fast despite the language barrier. The discount is so fast that one wonders where the catch is. New and really top car that allowed us to do our many kilometers without the slightest problem!!
Correct
(Translated by Google) It's always a good experience with Discount, however this time, the car given to us was really very dirty (we had to clean the seats ourselves).
Otherwise no problem with Authentik Canada who does the job!
In the land of blueberries
(Translated by Google) We were happy to hire a car through you from Avis. No unpleasant surprises, service in accordance with the specifications.
Perfect
(Translated by Google) Everything was fine, we had booked a Toyota Yaris but got an almost new Volkswagen Golf.
Communication with Authentik Canada was clear and quick, and their choice of the Discount company was satisfactory.
Very good rental
(Translated by Google) Good seller, quick handling no worries on the whole rental and quick delivery of the vehicle And we have been upgraded
Good rental but beware of the seller!
(Translated by Google) The car was exactly what we wanted. The "seller" meanwhile absolutely wanted us to pay for everything he could get his hands on (insurance, GPS, etc...) fortunately we had checked the contract well and asked questions before signing...
The handover went well and was quick
Unbeatable value for money
(Translated by Google) A bit of a wait to pick up the car at the Papineau agency in Montreal. Vehicle (Toyota Yaris) in very good condition. A very competitive price for 8 days of rental.
I am very satisfied with this experience with Discount
Excellent value for money!!
American SUV quite an experience :-)
Meets our expectations.
Disappointed with the Toyota Corolla vehicle
(Translated by Google) Apart from the fact that we had to wait 1h30 to pick up our vehicle, the vehicle was not ready, the staff was very, very slow (although I had checked in online beforehand to save time!), the intermediate category vehicle that the we were given was a Toyota Corolla. In fact, it is a rather uncomfortable vehicle (surely the least comfortable in this category). We had it for 1 month, so we had enough time to judge. Also as they were late they just rolled it, nothing inside full of dust... [...]