Car rental
(Translated by Google) No contradictory vehicle examination at departure. No explanation on some essential features of the vehicle. Fortunately, the return is on the same level, very fast. On the other hand, excellent value for money.
(Translated by Google) Voucher retrieved very easily, nothing to complain about.
(Translated by Google) The car was immaculate and served us for 3 weeks to the USA without any problems!
(Translated by Google) Good value for money, we have a very good car, fully equipped, brand new and a grade above our reservation. No problem, very pleasant Avis agency. Thank you.
(Translated by Google) I am very satisfied with the service from Authentik Canada, which I only used to rent my car in Quebec. I paid less than for an equivalent on the AVIS site, but in practice, it made no difference; I picked up my vehicle seamlessly, without any problems. It was a perfect experience as far as I'm concerned.
(Translated by Google) Very good contact on the site, very good information, clean and perfect car. Departure and arrival staff very helpful.
(Translated by Google) Only one person at reception, no more city cars available... fortunately I was leaving Montreal to go to Estrie (business appointment), because downtown Montreal in a RAM 1500, 4.81 m long, would not have been the most convenient.
(Translated by Google) The communication at the counter was a bit difficult but everything went well. The steps were quick and clear. The car was not the same as the one chosen during the booking but it was a bit larger so perfect!
Stay in Canada
(Translated by Google) Great stay in Canada!
The car was better than expected. It was delivered and returned within very reasonable timeframes. Affordable value for money. In line with our request.
I recommend!
(Translated by Google) Good car rental experience. The type of vehicle matched my request. Clean and recent vehicle. However, when I left, the tank was not quite full. Upon return, nothing to report from the renter, but when I returned to France, AVIS charged me 26.62 euros without any justification!!
(Translated by Google) THRIFTY rental easy access from Vancouver airport. No waiting at the counter, only waiting for the car because it was not ready (this allowed us to prepare our things, a quick freshen-up, our upcoming navigation...) 20 mins. Returning the vehicle without any problem. Easy rental to recommend. The car was okay but beware, the passenger seat is very low and cannot be adjusted in height (feeling of not seeing the road very well). [...]
(Translated by Google) The handover of the keys was done quite quickly at Toronto airport. The cost of the one-way trip was indicated and matched the amount quoted at the time of booking (excluding taxes and service fees). The vehicle matched the type reserved. The return of the car was done in 10 minutes at Montreal airport. In short, satisfied with the experience with Thrifty.
(Translated by Google) Friendly welcome, perfect vehicle, and attentive staff.
(Translated by Google) Quick check-in and upgrade
(Translated by Google) Renting a 7-seater SUV at Vancouver airport. The reception and explanations at the Alamo counter were clear. No ambiguity on the fees. A pre-check-in is possible during the wait, which speeds up the process. Modern and clean vehicle received. As for the return, easy and fast, without surprise. I will return to Alamo without any problem.
(Translated by Google) It was just perfect. Good automatic car with low gasoline consumption.
(Translated by Google) Rented for the second time with Autentikcanada. Without any problem. I recommend.
(Translated by Google) The welcome at the counter was very cordial, the car was almost new, and the return was quick and efficient.
(Translated by Google) Quick and efficient service, can be recommended without any problem.
(Translated by Google) Superb spacious car (Nissan Kicks), large trunk due to the absence of a rear shelf. Very clean, very good condition. Friendly staff. Easy to pick up the car and to drop it off.
(Translated by Google) The vehicle received was not the one expected but it is just as good. An automatic Chrysler Pacifica, very comfortable and pleasant to drive. Quite economical considering the size of the vehicle, certainly thanks to the speed limit in Quebec. A nice surprise, the additional driver is free thanks to Authentik Canada. No surprises when returning the vehicle to another agency (Montreal to Quebec). [...]
Professional staff, good experience.
Good car but not the one reserved. Deposit = CREDIT card?
(Translated by Google) Although I had booked a Rav4 SUV several months in advance, I got a Tiguan. However, the most important thing is that I still don't know if a CREDIT card (and not just a deferred debit DEBIT card) is required for the deposit. Neither Authentik, nor the bank, nor Thrifty were able to answer me. I had a CREDIT card made especially for the occasion, which incurred a cost of €80. [...]
(Translated by Google) The reception at the Quebec agency was not very warm and professional... we were left with the car in the street without any information (even though we had never driven an automatic) The tires were worn, the warning light was on, nothing had been checked and we had to change a tire at our own expense to avoid an accident and no gesture was made upon our return. It is impossible to park to return the car. [...]
(Translated by Google) Vehicle provided as per reservation. Pickup and return at Montreal airport very convenient, although a significant wait at the agency. Vehicle relatively fuel-intensive.
SUPER FAN
(Translated by Google)
(Translated by Google) Quick service, clean car, well-maintained and everything is well explained.
(Translated by Google) We are very satisfied with the online rental, all the options matched when the file was validated at the counter. A real pleasure to drive a new vehicle. However, very, very disappointed with the wait to receive the vehicle, more than 2.5 hours of waiting.
Rental WARNING
(Translated by Google) We had rented a HYUNDAI Sonata 6 months prior to the trip and when picking up the vehicle, the agent told us that the Sonata was not available and instead offered us an electric vehicle, which was not suitable for our trip as it involved several stages often in remote areas, hence there would be issues with charging. According to the agent, the only solution was to accept a BMW X5 instead. WE WERE OFFERED THE SECOND DRIVER OPTION BUT HAD TO PAY AN EXTRA $30 PER DAY, as there were no similar vehicles available to the Sonata. We were forced to accept or we wouldn't have had a vehicle. I simply call that organized extortion, as the initial contract was not honored. Thanks, AVIS! [...]
(Translated by Google) Avoid, 91.82 CAD additional charged from the VISA deposit without justification + car received dirty inside/outside
