Hello Frédéric,

We are sorry to hear that the car received did not live up to your expectations. We appreciate all comments, good or bad, this type of feedback allows us to improve for our future customers, your comment will be directed to Avis managers. Know that we are always there to assist you in case of problems during your trip.

We hope you will keep good memories of your trip with us and that we will have the pleasure of welcoming you again.

Have a great day!