Car rental
Perfect
Very satisfied !
Beware of the scam!!
(Translated by Google) When we took the car, we declined all optional insurance. Upon return, the rental company charged us for more than 700 dollars; Refusal on my part, but Avis wanted to debit my account with the bank imprint. Fortunately Mastercard blocked the payment and Authentik Canada solved the problem the next day so that everything was back to normal.
Perfect / quality and cost.
(Translated by Google) The car was new and reliable. We did not wait for the delivery of the vehicle and the return was ultra-fast.
Location au top
(Translated by Google) Agency very well placed, very satisfactory welcome
Fast file management
comfortable car
Nice we got an upgrade in the model of the vehicle
Lessor lacking seriousness and professionalism
(Translated by Google) The car had been reserved through your site and paid for. Very pleasant welcome at Avis by the lady present. She offers us an upgrade and a GPS. We accept . She gives us the sheet of the vehicle with the defects checked, we go down to take our vehicle but it turns out that by going around the apparent shocks were not mentioned. We take pictures and go back to the reception. She ticks off the places that we indicate to her on the sheet. Back to the vehicle that had not been washed outside !!!. Contact and at this time a light indicates that the windshield washer reservoir is empty!!!! Nobody at Avis of course so I open the hood and fill the tank myself. Finally the start. We were expected at CACOUNA around 8:00 p.m. Slowing down on the highway = braking and at this moment metallic noise on the rear felt at the level of the pedal, this noise reproduced with each braking. I call AVIS where I took this vehicle and they explain to me that the previous customer had returned the vehicle with a lot of sand and that there were certainly grains of sand between the pads and the disc. I reported a metallic noise to them. The person told me that if I did not the car to drop it off at AVIS at the Quebec Airport which was not at all my route. Ok detour by this agency. Explanation to the person at the reception who will try the car and who comes back telling me that he would not let me leave with this vehicle. So major problem on the brakes that had escaped AVIS Montreal???? So we take a new vehicle and surprise by wanting to clean the windshield and well no liquid or pump HS or what do I know!!! in short, we arrived at CACOUNA at 10:00 p.m. instead of 7:30 p.m. We were doing about 400 km a day, I only cleaned the exterior windshield (the interior was dirty and full of super marks with the low sun at the end of the day) when refueling of gasoline. So a crucial lack of professionalism in the delivery of a vehicle rented by AVIS. And to close, by checking my accounts I notice an amount debited but I don't know what it corresponds to because no invoice has been delivered .......... so who will send me my invoice? Thanks [...]
same agency as in France
Chevrolet
(Translated by Google) the vehicle was not a WW but a Chevrolet (equivalent model). We had to come back to the counter to have the faults registered because nothing was reported (broken and hullless mirror, scratches on the entire right side)
very happy with the model but very expensive especially the GPS
Efficient
(Translated by Google) Competent and fast service
Good but could do better!
(Translated by Google) 2-week rental of a vehicle picked up in Montreal and returned in Toronto, respectively on 09/24/22 and 10/08/22.
Everything was fine except for two 'little' details:
- 1 hour wait at the Avis counter at the airport to return the vehicle after the flight from Paris,
- To learn that the reserved vehicle type 'Toyota Rav4' therefore a small SUV would in fact be a sedan, a Toyota Avalon. The common point between the two being the brand. If we had reserved an SUV format, it's good so as not to drive in a large sedan equipped, it seems to me, with a V6 of nearly 268hp. The vehicle was registered in Illinois and by returning it to Toronto we brought it closer to the United States and did the rental company a favor.
[...]
Indian summer in Quebec
(Translated by Google) No problem with picking up or returning the vehicle. We even got a superior vehicle at our request.
Staff attentive to the customer.
Very easy pick up and drop off
(Translated by Google) Ras. Tires a little limited in the rain.
Good rental
(Translated by Google) Vehicle available as expected, corresponding to our expectation. On the other hand not checked when taking possession, impacts and scratches not reported, we have noted it. Otherwise all ok
Very good experience
(Translated by Google) A quality vehicle that lives up to demand. Despite a small GPS problem at the start of the trip, Authentik Canada was able to support us and quickly found a solution. Thanks
A beautiful road trip
(Translated by Google) Very good support, everything was perfect, we had the pleasure of having an electric car which made our trip very pleasant.
Speed and efficiency
(Translated by Google) Perfect car rental, good vehicles and good contact
Unforgettable discovery
(Translated by Google) Vehicle rental only
Road trip through Quebec and Ontario.
Great adventure
Meeting great people
Western Canadian trip
(Translated by Google) Very nice experience. Good service. Although we don't speak English, mr. D’AVIS took the time to explain to us and ensure that we understood the terms of the contract. Quick takeover of the vehicle, around 15 minutes. Nice car, clean and economical. Very satisfied
Seriousness and professionalism
(Translated by Google) Everything was perfect from booking to delivery of the vehicle.
Perfect service!
(Translated by Google) Thanks to Authentik Canada for renting the car with attractive prices. The staff is very responsive by email and gives advice for the preparation of the trip. Recovery and delivery of the car fast, with pleasant and smiling staff. The car was in very good condition. I highly recommend.
A comfortable car and fast service
(Translated by Google) I am fully satisfied with renting a Toyoto Camry. Quick pickup and drop-off service. A flat on the price with a clear tendency to soar in recent months...
Good welcome
(Translated by Google) Very fast car return
Trips to Quebec
Efficient
Car met my expectations
(Translated by Google) Parking assistance detection fault, slightly limited tires and insufficient windscreen washer level
Satisfied
(Translated by Google) Car ready when I arrive.
Reduced time at the counter
Perfect !
(Translated by Google) different choices of agencies offered, including one very close to our place of residence
simple, efficient and confident reception both on the way out and on the way back
No complaints !
completed contract
(Translated by Google) Dodge Gran Caravan: comfortable for 4 adults with luggage
Inefficient GPS
Very interesting "Authentik" guide