Car rental
Excellent service
(Translated by Google) We enjoyed it very much. the help of the AUTHENTIK team for the rental of a car for our trip to western Canada. Precise offers, quick responses, additional information and impeccable service. Once there too, everything market as agreed. Thanks a lot.
Location au top
(Translated by Google) Our rental went very well. at Discount Location. Just a negative point, the rental company scares us by indicating that there are often problems with Visa Premier in order to sell us the complementary insurance, and when we are far abroad, well ç ;it works...
Read between the lines (even if there are none....)
(Translated by Google) I booked to from the authenticik Canada mobile site... it seems that all the information does not appear. First of all I book through this site because supposedly there is no drop off fee. Except I discover after the reservation that it is only with Avis and my reservation is with Thrifty .... too bad for me & ccedil; it adds me 100 dollars ... I call but I am told that it is indeed written in the header of the page intended for the abandonment fee.... I am sorry but I still do not see it at all. unless ça is the incomplete mobile version... then I had subscribed to the additional driver plus full option. For me I had a full offered, I didn't have to. make the car full.... and well & good; taking the car, the rental company certifies that I must anyway either pay my full return or return the car with the tank full!
The tone rises a little and he ends up telling me that I only had to. not rent by authentikcanada because they are thieves! And that it wasn't the first time he had this problem....goes for 50 dollars more for a full tank of gas.... Finally, besides the franchise buyout well known, thrifty offers me a towing of the car because if I have a problem of my spring I pay the outward journey of our car and the return of the replacement car and "it's very expensive" according to the rental company (always very ;s pleasant....) so we take the option. pay much more than expected...
[...]
Road trip Canada
(Translated by Google) Rented vehicle for 15 days. After 3700 kms at its edge no worries at all; report. When collecting, even with people waiting, the staff explains the contract correctly. The control of the vehicle at the perception is very thorough and the return to worries either. The prices are correct
Very satisfied
(Translated by Google) Waiting time at Montreal long enough to get the vehicle but nice staff.
I enjoyed the reception on the phone for the rental of the car. everything went very well.
(Translated by Google) reception and services at; the height of my expectations.
overall satisfied
(Translated by Google) comfortable car. only downside the GPS that we had to bring back and change because it did not work
Complies with; any lessor
(Translated by Google) the car was irreproachable in quality; and cleanliness
the reception a little cold and the wait at; taking the car remains "very long"
to In my opinion, this should be made more fluid to save time, and better integrate the notions of insurance and others which are not very clear and which can generate an additional charge. restitution
and to find the agency it is not so obvious!!!! even with the GPS .... can be specified that the agency is in front of the hotel that is more visible (the convention center is gigantic)
[...]
Very good!!!!
Super
Simplicity and communication
(Translated by Google) Everything went very well. both at the level of the reservation with Stéphanie from Authentik who was very responsive and efficient, only with the Avis rental agency.
Good car in good condition
(Translated by Google) There is nothing to say about the car and its condition. The only problem is that the rear passenger windows do not open, only the driver's and co-driver's windows open! you should have told us at the time of booking.
Location véhicule
(Translated by Google) In one word perfect, we particularly enjoyed it. the shuttle from the airport to; the branch and as usual the courtesy of Canadian employees. Thank you again and good luck. Jean-Louis VALENT
Good experience but communication problem
(Translated by Google) We had booked the car for 10 a.m. Montreal.
We showed up around 9:45 a.m. to receive her, but she hadn't arrived yet.
We met again with several other customers at wait for our vehicle to arrive. The people from the agency, very helpful, were as annoyed as we were because they didn't have much information to hand. give us.
After 2h30 of patience we were finally able to leave with it. A commercial gesture was made to us. offered as compensation for the long wait.
[...]
simple and reliable
advisor available, friendly and competent
advice between salespeople and scammers
(Translated by Google) But Chloé has solved all the problems
the rental corresponds to; my expectation
(Translated by Google) attention: for the return of the vehicle to Thirfty à àgrave; Toronto, Authentik indicates the address of the office (in the "center" towards the convention center). We turned in the streets before finding the rental car park to leave the car.
Super experience
(Translated by Google) Everything went very well. . We loved our stay and the car was perfect
Perfect
(Translated by Google) Fast. Beautiful car. Professionals.
Information
(Translated by Google) Everything went very well, only a little lack of information concerning the refueling when I returned the vehicle
The person who gave me the car keys did not tell me. that it was necessary to tick a box concerning the gasoline that would remain when I returned it, otherwise I will pay the full tank and not the difference
Perfect
(Translated by Google) We got the requested vehicle. as soon as we leave the airport and for our departure an employee came to look for him at; the departure gate.
No waste of time, no need to lug the suitcases to get to the hotel. a rental agency.
Impeccable telephone service, professional experience. renew.
rental agency at; recommend
(Translated by Google) Good rental agency, fast, experienced, whether for picking up or returning the vehicle. vehicle on class compared to the rental, very clean. Thanks
Unacceptable wait, very unfriendly staff
(Translated by Google) Flee AVIS Montreal airport: only 2 people at the counter to receive customers, the wait is endless, very unfriendly staff, arrived at the airport. 1:30 p.m. we were finally able to have the vehicle at home. 3:30 p.m., after being told that the day before some customers had waited 4 hours!! Not very professional! After a 7 hour flight with children, no consideration... Result: we finally got out of Montreal in the middle of traffic!! We arrived very late at our place of residence, and lost our entire afternoon! In addition, 0.70 CAD has just been deducted, at what title? Mystery! Certainly, this sum is not enormous but for the principle I do not agree! [...]
nothing to do say
TB
(Translated by Google) welcome, explanations, car, return everything is TB
waiting
(Translated by Google) we waited 1h40 to get the car back!! otherwise, the car was compliant...
No problem
(Translated by Google) Pick-up and return without difficulty and the car corresponds to the description
Dodge Durango
(Translated by Google) American car (fortunately) 5,000 km, comfortable but not very powerful
Capricious GPS that we had to to exchange at; Jasper