Car rental
Efficient agency - no waiting and quality cars
satisfied
(Translated by Google) good rental experience. Small resumption of having a Hunday Tucson for the rental of a "subcompact", more fun at the moment. drive but more difficult to drive. park in town.
overall satisfied with the services.
big negative point: the precision of the pick-up and return addresses of the vehicle, where you have to hold on to find (despite the postal address, no sign of the rental company, at the paid parking entrance...)
[...]
still perfect
(Translated by Google) This is the 2nd time that I have booked a rental car in Canada via Authentik Canada and for the 2nd time everything went very well. The advisors are available and the services of high quality. I recommend to; all my relatives going to Canada!
rental without problem
(Translated by Google) very good service from the same nadeau, quick takeover and no surprises, quick return of the vehicle and also no surprises, therefore to be recommended without any restrictions, not to mention the very competitive price we had.
Good car!
(Translated by Google) Pick-up in the city of Montreal, we strongly advise you to call and/or go there the day before.
We went to; the address mentioned in the road book, and no one there but a small poster sent us to; another place. Very nice staff but not enough co-workers to pick us up from the hotel. our accommodation the next morning. On the day of pick-up, we were the first (7:30 a.m.) and luckily... 30 minutes later we should have waited for another customer to bring his car back.
Very satisfied with our car, a new Chrysler Cruze (20,000km)
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Mini bus
(Translated by Google) Super vehicle... just lacks a bit of cleanliness.
Subaru
(Translated by Google) We were lucky to have a perfect SUBARU Outback upgrade to tackle the forest tracks.
Minivan rental
(Translated by Google) Everything went very well. : the vehicle corresponded perfectly to the ad, and it was in perfect condition. As expected, no supplement has been made. added for additional conductors. We did about 3500 km in 3 weeks without any problems. And we spent great vacation!
Medium
(Translated by Google) We took possession of the car at the hotel indicated, this one suited us but it was dirty inside there were bottles left from the former client and quite a bit of dirt inside. the exterior also, the control being done in the basement of the hotel on a dirty car with the light of the telephone the rental company omitted an impact on the windshield which we did not have seen either, fortunately we had taken the insurance without deductible, otherwise the car suited us perfectly [...]
car
(Translated by Google) we would have preferred on the way back to return the car with a full tank of gas rather than return it empty of heavy traffic jams; Montreal (1h30 for 3 km) with a minimum of gasoline we escaped; to the breakdown with a lot of stress.
No accompaniment when picking up the vehicle, we give you the keys and we manage to reach the basement and recover the vehicle.
average reception
The vehicle very well very clean.
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the coach we needed
easy and efficient collection and return of the vehicle. recent and comfortable vehicle.
(Translated by Google) we benefited from of a recent vehicle, pleasant and comfortable to travel to; across Quebec.
Ready for a Jeep Cherokee. ... Wow! what happiness.....
serious agency
(Translated by Google) Very warm welcome and advice, well located. , close to the hotel
11 Day Car Rental Quebec City
(Translated by Google) When we arrived at the rental company, our car was not available due to a busy weekend. The person has been very friendly and helpful and found quickly another car by upgrading us (we had a 4 X 4 instead of a compact).
Rental very good but unpleasant return
(Translated by Google) We are very satisfied with our rental. Indeed, the support at; Montreal went very well, and the vehicle was in compliance with the specifications. our request. We had to drop her off at the Scarborough branch at; Toronto. And we phoned them. to ask for the price to extend the rental by one day. The branch manager gave us the price of $54 excluding tax. We therefore validated this extra. When we got to the branch, it's a price of $82 that the manager gives us. He hadn't mentioned us. than the price he gave us did not include the $29 per day insurance! He was never able to provide us with proof of this value, he could very well have put a $100 insurance policy that we would have no proof! It has not been honest with us when we called him; and has not been understanding in relation to our reaction. To tell us anyway that he could not do anything and that the sum had already been paid. been taken on our visa! Ending our stay with this unpleasant surprise was really unpleasant, especially since everything had been very good so far... [...]
Excellent performance
(Translated by Google) But pay attention to; the invoice, not very clear in relation to the the command.
We took the car to; Halifax, where staff only spoke english. therefore fuzzy understanding
Good experience
(Translated by Google) Very good car rental experience. Superb car with all the nice options. Good quality ratio. price. I highly recommend. Just change or update. update the GPS because it is often not reliable or does not find the destination
Vehicle = Very satisfied :-)) - GPS = Attention! Curious practices...
(Translated by Google) Reception, vehicle, price and service provided: Nothing to worry about. say I am very satisfied with Discount.
Concerning the GPS: NO CUSTOMER INFORMATION BEFORE SIGNATURE OF THE CONTRACT and NO ASSURANCE OF THE SERVICE PROVIDED (no individual information sheet on the current update status of the portable GPS provided). I persist in not understand why i paid 16 days rental for a portable GPS provided without date of the last update; day carried out on the internal navigation charts while the rented vehicle (practically new with less than 20,400km) had a more efficient one and above all less restrictive to drive. use!
Explanations! : At the Discount counter, they didn't explain to me. that to ensure the satisfaction of their Customers, Discount, not knowing the state of operation and updating of the vehicle GPS (if it is equipped with it), systematically rents a GPS portable (for $9.90 / day) to the Customer who requests it when ordering online or at the counter. If you do not rent a GPS, Discount assigns priority to a vehicle without GPS if available... So the Customer's response conditions the vehicle... After two days of travel and having mastered the the controls of my Dodge Grand Caravan, I discovered that this one was equipped with of an original GPS. I immediately called Discount to ask for explanations and there.... Surprise, I was given the explanation mentioned above and they offered to bring the GPS back, in order to be reimbursed for the days not used. Great !!! Impossible to do because in two days, in this great country, I was already to more than 800 km from the agency! I, of course, asked a refund by email with all the arguments of the Customer feeling a bit simmered; and it took all the help and insistence of Authentik Canada (many thanks to them!) for us to consent to our consent. answer me (after 5 days...) with a categorical refusal with the added bonus of an accusation of a crime of l`se majesty; for having dared to speak of dishonest practices.... Éilluminating!
[...]
Speed support
Wonderful Jeep 4*4 with two GPS
(Translated by Google) GPS offered by Authentic was only used. nothing Complicated to to take away and to send back Unnecessary cost Would prefer a real Canada tourist guide as a gift
satisfactory car rental
(Translated by Google) We have been well recommended on site because we took a car from the range above because it was more suitable for the road trip. Efficiency additional insurance because we had to go to a garage following a puncture and we are already there. refunded of the advance made.
bad start!!!
(Translated by Google) While very few customers were at the counter at the start, the pick-up was smooth. extremely long and updating vehicle layout even more; other customers who arrived before us did not miss it; to show their anger in the face of these excessive waiting times due to vehicles not being ready, when they had clearly specified on time which they wanted to be able to use their vehicle.
RAS for the rest of the trip and on the way back.
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FAST SIMPLE EFFECTIVE CHEAP
(Translated by Google) Fast and efficient booking with no bad surprises. The lessor has been very responsive by offering a discount after waiting an hour for the vehicle.
car upgrade
too much waiting
Vehicle barely cleaned , and we had to drain during our stay?
Hello, the stay went well. Magnificent landscape and above all very very welcoming people.
(Translated by Google) I just wish I had more explanation. taking the vehicle rue René L&eve;que to; the hotel traveller.
Goodbye
A améliorer
(Translated by Google) Not very warm welcome and hasty return to; the airport much nicer
Ease to pick up and drop off the vehicle. No problem at all. report
(Translated by Google) Taking the car to; Toronto was made without problem with the withdrawal slip received by email and the deposit at Quebec only lasted; only 5 minutes. In short, faultless.
The vehicle, automatic Golf only posed. the slightest problem.
I am completely satisfied with this rental.