Car rental

Friendly welcome but hard to find

(Translated by Google) The directions in the roadbook to find the agency are incorrect
The roadbook indicates that "The Thrifty branch is located inside the Palais des Congrès, on level 1 (ground floor) at office 124, near the Rue Viger entrance" while the office is located exactly the address given on the voucher i.e. 159, rue St-Antoine ouest and not near the Rue Viger entrance
[...]

Perfect rental

(Translated by Google) Very well. The adviser from Montreal (a Frenchman) was very commercial and very pleasant.
Our only regret was that the vehicle is not the gps and $220 more, it was too expensive for us.
Other than that everything was perfect

rav 4 rental review

(Translated by Google) Hello,
I am not satisfied with my rental for the following reasons:
- I had rented a rav 4 Toyota and I received Trax chevrolet which is smaller than a rav 4 causing us problems with our luggage.
- I had to pay more during the rental of 250 dollars because I returned the car to a place different from the pick-up (this had been indicated during the reservation)

I had chosen your company following your estimate which was more interesting than those of your competition; but with 250 dollars more this is no longer the case!!!

Cordially

Christian [...]

Blameless

(Translated by Google) Rental conforms to the description thank you

top

(Translated by Google) very good experience

satisfied... but

(Translated by Google) I had asked to be able to pick up my rental car from an agency other than the airport and this was not possible within the requested time frame.
Otherwise, I am satisfied with the car rental service.
Thanks.

professionals

(Translated by Google) thanks for the upgrade!!

Friendly staff

(Translated by Google) The car was quickly recovered. On the other hand, we were disappointed with the model received. We were well aware that we had requested a Toyota Highlander type category or similar. We received a Kia Sorento which did not seem to us to be entirely of the same category. The engine was quite weak. On the documents from Authentic Canada, it was written that we had to pay the first fill-up on the spot. The car actually comes with a full tank and we have to return it with a full tank, so we didn't have to pay anything, which was perfect. [...]

fully satisfied

(Translated by Google) We were wisely advised by Chloé from Authentik Canada and having had to wait just over 1/2 hour at the Thrifty counter we were upgraded. From a small Chevrolet we went to a Santa Fe SUV so much more comfortable and adapted to the roads of Canada, all of course without an extra penny.

location d'un JEEP COMPASS

(Translated by Google) no problems with the car
Problem to pick up the car, we waited 1 hour because no one at the reception

Quick car return without any particular problem

Perfect

(Translated by Google) No problem. Very good value for money

Everything went well

(Translated by Google) Almost new vehicle (300km)
No problems encountered
We used this vehicle for all our excursions with 5 adults and 2 children in a car seat (without "large" luggage, therefore)
We did about 2200km
With the "large" luggage, the trunk of the vehicle would have been too small...
We had a second vehicle on site because our son has been living in Canada for 4 months.
We used these 2 vehicles for arrival and departure trips to the airport
Reception and return of the vehicle at the Montreal airport very fast and easy [...]

comfortable car

(Translated by Google) Chevrolet cruze, comfortable trip for 4 people, 2000km traveled. Free shuttle to reach the airport which is 5 minutes away

dirty car

(Translated by Google) Quick welcome with a very nice and friendly woman. But the car was dirty with mud inside and even the internal doors were dirty.

The Thrifty rental company is really very good. No waiting at the counter. Very nice home. And very accommodating.

(Translated by Google) I recommend authentic canada. Beware, however, when renting on the internet, of hidden costs, such as the purchase of a full tank of gas, young driver costs (very expensive and unjustified) that they do not specify on their site (surprise when recovering the car) and especially the deposit (which can make you jump your spending limit). I was lucky to come across Thrifty who was very accommodating. [...]

Perfect vehicle for our trip

(Translated by Google) We rented a Dodge Grand Caravan for 5 people: 2 adults, 2 teenagers and 1 child, on the advice of Josée for our road trip to Quebec. We were very well advised. Comfortable, spacious in front and behind. Good interior equipment (gps, plenty of storage). Perfect trunk for our 4 medium-sized suitcases. We have traveled a little over 2000 kilometers and no worries.
Good welcome for picking up the keys at the Palais des Congrès agency and returning to the airport.
We strongly recommend! [...]

Very good service

(Translated by Google) We opted for a larger vehicle, with gps.
A Jeep Wrangler.... Steve's idea at the airport desk. It was a very good plan for the roads we took. A bit expensive for consumption.
The two desks in town are difficult to find despite the gps. Maybe we should put a visible sign in the street.

Trip with a beautiful American

(Translated by Google) Very good reception at the Toronto airport. And a nice surprise for the whole family by discovering your vehicle, a Chevrolet "Malibu" to make our journey of 2600km. Just a small downside, a tire inflation problem, which should have been seen when checking the vehicle. Stopped at a service station, but no possibility of checking the tire pressure. Fortunately, the next morning we had an Avis agency 300 meters from our hotel. With which we were able to solve the problem, but we lost a total of 3 hours. [...]

Mess that ends well

(Translated by Google) It was not a Hyundai (!) but initially a compact Chevrolet (instead of a standard vehicle), which we exchanged without problem a few days later in Banff against a much more suitable Touran SUV, in short, some confusion of the from Avis.
Everything is back to normal, communication problem in reservations?

Very good telephone advice from the advisor

(Translated by Google) What I liked least was the wait of over an hour to pick up our vehicle on arrival in Galgary after a 10-hour plane ride.

All went well

(Translated by Google) Clément at the park agency, welcomed us very well, was very helpful, serious and made sure to give us the car fairly quickly.

Reasonably priced car rental with no surprises

(Translated by Google) Everything was very well organized by Authentik, we had no bad surprises with the rental company and were even upgraded. The Authentik advisor was attentive and available. If I had to do it again, I would do it again without hesitation. For the next time I would like to be able to rent a small converted van (And not have the choice only between large RVs or cars) [...]

great service and very nice car

to avoid

(Translated by Google) First of all, the employees attack their service half an hour late, already a few people waiting for them. Second when finally our turn comes, no car for us, we still had to wait. we are provided with a car and told that it is indeed a standard car, whereas the contract says it is C for compact. The employee did not want to explain the difference to us.

to review

(Translated by Google) the vehicle was up to our expectations, however the rental company tried to force the sale, authentic canada also warned us about this. we had agreed that we would bring the car back with empty tank since we had paid for it at the start. is unable to provide us with explanations and tells us that our file will be processed within the week. I am monitoring my account, I am angry and opposed to this practice. To be continued... [...]

Watch out for the secondary driver!

Vancouver car rental

(Translated by Google) Excellent service from Alexandre Parent at Authentik Canada and Avis agent Meet Pal Singh at the Broadway branch in Vancouver.

very good car

Very satisfied with Authentik Canada and Thrifty.

Moderately Satisfied

(Translated by Google) Good welcome.
Too bad the car was not completely cleaned because we found a bottle of sunscreen and the remains of a dried ice cream cone in the sliding door.
Otherwise correct car for our trip (Toyota Sienna) for the 5 of us.