Car rental

everything went well

Non-compliant dog

(Translated by Google) The rented van was not as pictured
We had a transit utility style van.
We would have preferred to have a gmc savana...

GPS

(Translated by Google) The GPS did not work very well, we had to take google map on our phones.

Very satisfied very welcome

(Translated by Google) Very warm welcome to the agency. The chosen vehicle was not available and we were upgraded.
However, be careful with maintenance because the first vehicles offered had to be serviced.

Perfect !

(Translated by Google) Car in very good condition
Very competitive prices
Extremely simple and fast delivery at the airport, lovely staff
Fast pick up from Place d Armes in Montreal. It lacked, all the same, on the part of the adviser some explanations on the operation of the car.
I will rent with Authentik Canada next year without hesitation

Excellent experience with Authentik Canada.

(Translated by Google) Car picked up in Toronto and returned to Montreal airport. No waiting either way. the price corresponded exactly to that advertised (GPS rental, vehicle abandonment costs, etc.)
Our advisor Emilie Boivin was very available and efficient in answering all our questions and we thank her very much.
We highly recommend Authentik Canada for its professionalism and seriousness. [...]

Very good value for money and efficient service

(Translated by Google) The online booking process is very easy. Quick response.
Efficient service with very good value for money.
The vehicle was as expected (although we got a Nissan instead of the advertised Toyota.
Only slightly negative point, the waiting time for the pick-up of the car on arrival.

Immaculate vehicle!

(Translated by Google) We were lucky enough to have an almost new Chrysler Pacifica as a rental vehicle. Spacious, superb cruiser with rear screens for children during long journeys. Quick and pleasant pick-up and return of the vehicle. Thank you :o)

Vehicle returns

(Translated by Google) The explanation for the return of the vehicle was not very clear, especially for the entrance to the car park: the convention center is huge and there are several car park entrances with different names. So the correct entrance next to the branch is called "Quartier International"

Formidable

(Translated by Google) Welcome, advice, kindness and professionalism at the top. I highly recommend this agency.

In the top !

(Translated by Google) At the sight of our suitcases, the rental company warned us that everything would not fit in the trunk of the vehicle corresponding to the category we had reserved. For this he did not charge us extra. A real commercial gesture that pleasantly surprised us.

Quebec 2018

Worry-free rental

(Translated by Google) support with clear explanation of the guarantees

Very good car rental agency

(Translated by Google) Positive
2nd driver free if same address

A bit small car

Upgrade to the top

(Translated by Google) Initially we had rented a Toyota or equivalent model, but as we were the first in the morning, hop free upgrade for a 7-seater Dodge Durango + gps + leather interior etc etc etc ..... that's Canada and Europe. Canadian hospitality....we took full advantage of it.

No car 72 hours before my departure!

(Translated by Google) I have a debit card called "credit" in France but which has nothing to do with the real credit card in Quebec and everywhere else. I became aware of it alone 72 hours before my departure... and I actually asked the question to Chloé who confirmed... so I was fortunately able to cancel the contract. I believe it is important that I mean it here for others. I believe it's important that authenticcanada recognizes and defines it more explicitly than putting "credit card" in bold. It's not sufficient. Not for me anyway. As a result, I left without a car for a month and my holidays were completely disrupted. You have to manage... [...]

Voyage Toronto a New York

(Translated by Google) Rental of a Chrysler caravan in Toronto to return it to New York.
Reception not really pleasant from the Avis dealership at Toronto airport with little patience from the agency To explain to me the options, the cost and what is included in the rental with authentik Canada. Little help from the advisor from authentik Canada when I call her from the agency notice the names are different between the options in the us and Canada.
In short, 2 days later I realize that the mileage noted when taking the car is wrong. They noted in kilometer while the meter was in mile (us car).
Back to the Toronto opinion concessions to have the mileage corrected (I have a contract with a maximum of 200 km per day), the same reception as unhelpful as the first time, but in the end the mileage was corrected.
No incident with the car over the 3500 km and return to New York without problem. [...]

Very good intermediary for car rental

(Translated by Google) Everything went well! Ditto vehicle ordered and no problem with an advantageous price! I highly recommend

Please note additional costs

(Translated by Google) Good vehicle, easy to use and park. The reception in Montreal was however quite cold, the hostess not being very helpful in explaining things to us. Also beware of additional costs if you return the vehicle in another city (we returned our car in Toronto and not in Montreal where we had rented it and it cost us around 100 Canadian dollars).

Very good pick up and return

(Translated by Google) Car model not suitable for the country! no power for steep roads in the Quebec region

Super

(Translated by Google) Reliable agency with an advisor available to exchange, all at the most competitive prices.
I recommend Authentic

Return problem vehicle

(Translated by Google) Before returning my vehicle I filled up with fuel, as I do with every car rental, the gauge indicator was on a full tank.
The employee who received the vehicle considered that the tank was not full enough. I had to urgently find a service station. I have with difficulty (the pump gun constantly triggered to stop the delivery of fuel) managed to add 4.5 liters of gasoline or about 6 dollars.
This is the first time that such a misfortune has happened to me. I was almost taken for a crook who wanted to freeload 4 liters of gasoline, when I had rented my vehicle for 17 days. I had to provide the pump ticket to prove that I had indeed added these 4 liters of fuel. I will avoid this rental company in the future. [...]

vehicle in very good condition and clean

(Translated by Google) pay attention to the height of the vehicles, VAN rental for 8 people
and only one insured driver, so you have to pay to add another driver
shuttle service from airport to car rental very good

TB

Good

Very good general performance

(Translated by Google) A warm welcome both on departure and on the return of our car from the AVIS agents.
Very good car as we wanted or even better.
Chloe's response was reassuring and quick. Great performance overall.

Everything was easy!

Simple and efficient

(Translated by Google) I went through Authentik Canada for the rental of the vehicle that we used during our road trip. Everything was as expected, simple and efficient. Note that I associate Discount Quebec in this evaluation for the quality of its service.

Nothing to say

(Translated by Google) Very good choice to have gone through Authentik because the rental price is cheaper
Pleasant staff
Perfect to redo