Car rental
No problem quite good experience
(Translated by Google) We didn't have any particular problems except that the car was a little dirty when we received it. In May we lost our entire reservation because our flight was canceled to Vancouver, so we couldn't get a refund and would have found it appreciated to have a commercial gesture on this reservation from from Authentic Canada. The car range was respected. Positive feedback.
0 problem
Perfect in every way
Efficient staff
(Translated by Google) Very good experience
RAS
(Translated by Google) RAS
Bon service
Attractive price good vehicle
(Translated by Google) Very expensive GPS supplement but the starting price was very satisfactory
No problem
(Translated by Google) Be careful, however, ask all the questions about the supplements offered, the friendly clerks can offer you options that you may have already paid for with Authentik.
Car
(Translated by Google) Very professional welcome on arrival and departure
Despite choosing the largest possible model, the trunk is small
(Translated by Google) Unfortunately, I cannot find cars with a trunk allowing to put 1 suitcase and 2 bags. Although we took the "Luxe" category, once the suitcase was put in the trunk, we were able to enter a travel bag easily but the second with great difficulty. This is unfortunately a recurring problem and you can never know before renting which model you will finally have and what the trunk capacity will be; it would be a significant step forward on the part of rental companies to put in place a guarantee on the capacity of the trunk.
Otherwise, very good contact with Authentik during the rental. Only regret, the fact that they do not accept American Express cards.
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Ok.
Worry-free rental
(Translated by Google) We rented a vehicle through this provider and everything went well.
No nasty surprises
I recommend it
Impossible to add a second driver on the car rental despite confirmation of the Voucher - no help from them
(Translated by Google) Dodge Caravan rental car: very good
On the other hand, we had paid in France for the addition of a second driver, which it was impossible to obtain from the rental company and which the agency could not solve because of a computer code.
Finally we were reimbursed before the end of our stay.
Tip: add the second driver on site
Perfect !
(Translated by Google) Very convenient pick-up and drop-off location
Very clean, spacious and almost new car. Unlimited mileage is a must in such a vast province! We got a welcome upgrade
The only thing missing: the GPS, apparently they are not standard and you have to take it as an option (quite expensive)
Our phone did the trick but you need to have internet access.
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Impeccable
(Translated by Google) Professional and efficient service
American style!
(Translated by Google) Good service. Avis wanted to upgrade us and give us an 8-seater SUV, which we refused because it was too big for us. We had a Dodge already big enough for the two of us! Too bad the GPS never worked!
Great first trip
(Translated by Google) Thanks to Authentik Canada, we spent 12 wonderful days for this first stay in Quebec. Really great experience and a lot of professionalism.
Perfect
(Translated by Google) Everything went well from pick up to return.
Limited service but good vehicle
(Translated by Google) We were surprised by the lax side of the employees when taking the vehicle, where we had to insist that the attendant note the various scratches and small damage already present on the vehicle. Same observation on the return, where we were told that the condition of the vehicle would be checked the next day... compared to other international experiences, a little surprising...
We also had the bad surprise of having to pay the one way costs when the vehicle was returned, even though they had not been mentioned by the staff. We were curtly told that they were indicated in the contract under a link called "discontinuance fees", which was not clear to us.
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Car Rental Satisfaction
(Translated by Google) We are satisfied with the rental of the car. On the other hand, we are not satisfied with the GPS which did not indicate the highways to us and always wanted to take us through the longest routes.
Late delivery
(Translated by Google) Wait more than an hour because car not ready!
Perfect.
(Translated by Google) Almost new Toyota Sienna vehicle. Perfect
Ineffective partner
(Translated by Google) Everything went well with Émilie from authentic Canada for the reservation, however the complications started at the Trifty office, the car was delivered to us 2 hours late, to minimize this wait we were offered a car much smaller without financial compensation that we refused. Our word was questioned on the fact that the 2nd driver was free, despite the documents that we showed it was necessary to telephone Emilie whom Trifty had difficulty in reaching.
Last year everything went well with the downtown office, maybe we shouldn't go through the airport?
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vehicles
(Translated by Google) very satisfied with the vehicle, I will come back to authentik for another rental
Impeccable vehicle
(Translated by Google) We had a vehicle that corresponded well to our request and impeccable. No worries about the return.
Very well
(Translated by Google) We arrived at the Avis agency at the scheduled time, the car was ready, no waiting after the few papers and instructions on driving in Canada, we took the road with a large clean recent Dodge car, full and well equipped. No worries and for the return everything went just as quickly. Impeccable to recommend
Perfect
(Translated by Google) Car beyond our expectations
Very practical, comfortable and easy to use
Big trunk!
Great and thanks for the upgrade
(Translated by Google) Very well received and informed
Delivery of the car very fast and impeccable - Ditto for the return in Calgary
comfortable but gas-guzzling car
(Translated by Google) I got a Chevrolet Impala. Comfortable but vehicle that consumes at least 10 l per 100 km! moreover the GPS system is NOT A GPS. it's a call system, we don't have any card available, it's not very useful and expensive (15 Canadian dollars per day). In addition operators often make mistakes and send you to the wrong address.
problem also on this vehicle wiper too slow, which is dangerous in case of heavy rain you can not see anything for several seconds.
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