Car rental
Perfect
(Translated by Google) No need to take out additional insurance. Everything is included basic.
It's worth taking the package: return the vehicle with an empty tank, because in BC gas is more expensive than in Alberta.
We followed Marie Pascale's advice: do not take a rigid suitcase, and all the equipment for 4 adults + 1 child + 1 BB is in the trunk!
[...]
Satisfied with Authentik Canada, less Thrifty!
(Translated by Google) Very good experience with Authentik Canada: availability, professionalism, listening and advice; Keep going.
Appreciable pricing compared to the market level.
Thrifty as a provider a little less:
- vehicle presented on the site was the one delivered (Volkswagen Jetta)
- Spacious and large trunk for 2 adults and 3 children, each with their own suitcase
- Imperfect preparation: exterior of the car clean but interior limited (dirty windows, unpleasant smells, cleanliness of the seats to be reviewed)....it's disappointing
- Vehicle with more than 40,000 km on the odometer: this is the first time that this has happened to me in a G7 country...surprising even if it worked flawlessly for more than 3,000 km
- Fortunately, impeccable restitution with speed and a smile at the Montreal airport
[...]
Delay and rudeness
(Translated by Google) Delay inversely proportional to the smile.
Very good responsiveness and efficiency in responding to our request
(Translated by Google) Communication with Authentik was very smooth and efficient. The advisor is very responsive and quickly takes into account our various requests.
At the rental company the vehicle was ready on the scheduled date. Recent and clean vehicle, no mechanical problems. The instructions for the return of the vehicle on return are to be further specified.
[...]
Car Rental from AVIS Toronto (Downtown)
(Translated by Google) We rented a car for two weeks through Authentik Canada from AVIS. Our initial contract included Loss Damage Waiver (LDW) insurance. This insurance was enough for us for our journey, we did not want to take other insurance. When picking up our car from AVIS in downtown Toronto, we were met by an employee who insisted very strongly that we take another insurance (RSN) at 11CAD/day. Despite his heavy insistence, the language barrier (English/French) and his rudeness, we stuck to our guns and refused to take on his additional insurance. In the end, he made us sign the contract in an execrable and totally unprofessional mood. This contract is difficult to understand unless you take some time to read it. The employee did not take the time to explain the details to us. Given the atmosphere generated by this employee of AVIS, we quickly signed the contract, and left with the car. When we returned from our trip, at AVIS Québec (downtown) we realized that we owed 160 CAD to AVIS. By reading the contract made at AVIS Toronto (downtown) we realized that the employee, whose name is Khadar, finally added the RSN insurance to us, which we had refused. It is now impossible to get our money back from the scammers of this Toronto (downtown) agency. I would like to point out that the AVIS Quebec agency (downtown) took time to contact the Toronto agency, which did not want to know anything. On the other hand, we are satisfied with the service from Authentik Canada, which went as planned. [...]
Good experience
(Translated by Google) Car of the same size as the reservation (Nissan Sentra). Our vehicle was new (3,500 km), but beware, assistance (towing, flat tire, etc.) is an option at €9/day... Good experience with Authentik Canada.
Very large vehicle, no worries but additional costs charged afterwards
A bit long to get the vehicle
Very satisfied
(Translated by Google) Hello, we rented from Authentik Canada. Car picked up in Montreal and dropped off in Toronto. It was an almost new Toyota Corolla. Very satisfied with the value for money of the rental. Thanking you for your services.
No problem!!!
(Translated by Google) new vehicle, with no price surprise when picking up the vehicle. Thank you for this experience.
Recent car very satisfactory compact size
(Translated by Google) We chose a "compact" car for our road trip through Quebec for 13 days. This seemed to us to be a good compromise between trunk size, comfort and price. It remains a small car, pay attention to the size of the trunk (2 large suitcases and only one cabin suitcase fit, which left a cabin suitcase in view on the back seat). But very correct fuel consumption, very handy and allows you to park anywhere!
Warning: these cars are often small engines, so not very comfortable overtaking on hilly roads.
[...]
Wrong rental time
(Translated by Google) I had reserved a vehicle for 10 a.m. and a return 2 weeks later at 6 p.m. This was confirmed to me by email.
But when I arrived at the counter of the rental company (Discount), the vehicle was not available and not on site. We had to wait 2 hours to receive it... In addition, the person at the counter not being very resourceful, he could not access our file (and inform us...) until he had received the car of the people ahead of us.
We also had the unpleasant surprise of knowing that we had to return the vehicle well before 6 p.m. But we were able to discuss it in order to change the site where to return the car, and so we were able to return the car at the time we wanted in another center.
[...]
Pleasant and carefree rental. I recommend
Good car rental service
(Translated by Google) Smooth rental, no problem with the rental company except that we had the equivalent of the vehicle requested, but a range above.
Perfect
(Translated by Google) Perfect
Very good experience
(Translated by Google) Advice and responsiveness made it possible to ensure a hassle-free stay and to be reassured from the start. Good experience with Thrifty too!
Very good service
(Translated by Google) Good communication from Authentik Canada and very competent service on site.
In downtown Montreal, no waiting, good reception, upgrade, impeccable car and quick and easy return to the airport directly.
Nothing to say except thank you!
The car corresponded exactly to the needs
(Translated by Google) However it was a Jeep Patriot and not a Toyota Camry ;-)
Cure!
(Translated by Google) We had a very interesting base price and in addition following our request on site we were entitled to an upgrade! The staff is very friendly. We recommend
A hassle-free rental
(Translated by Google) We went through Authentik Canada to rent our car, it reassured us to have an intermediary. Our advisor Alexandre was very efficient. Our rental at Thrifry East went very well, no bad surprises. We were even upgraded. I recommend!
Correct
(Translated by Google) What to say ? just car rental
Satisfactory rental
(Translated by Google) "Fast" pick-up and return. Compliant vehicle, suitable for our family and comfortable.
Perfect
(Translated by Google) A pleasant advisor who answers all your questions. Easy to reach you. Car as expected.
Practical, efficient and economical
(Translated by Google) Thanks to AUTHENTIK, I think I had the best vehicle rental offer, moreover THRITY upgraded us by giving us an adapted vehicle (RAV4) to access the paths that lead to this wonderful nature of Vancouver Island.
The travel guide helped us a lot to choose our destinations, it is very well informed and gives the essential points to see when we have limited time.
Thank you to the entire AUTHENTIK team, we had a great stay in British Columbia
[...]
Good overall
(Translated by Google) Contrary to what we were told when taking the vehicle, the full return was already paid. We filled up for nothing!
Very good rental
(Translated by Google) Renting the car went smoothly. The staff was attentive and very clear about the different terms of the contract, and the car was fully in line with the rental.
Perfect performance!
(Translated by Google) We had only requested a vehicle rental. Getting started and returning were done in the blink of an eye. And we even benefited from a vehicle upgrade at the rental agency!
Nickel
(Translated by Google) The car was obtained in 10 minutes flat and moreover we were upgraded to an SUV when we should have had a sedan.
No problem either when returning the car which was even faster!
Satisfied with the rental
(Translated by Google) Very satisfied with the rental of a chevrolet for 20 days at your place. Very interesting price/quality ratio.
Much better than I wanted!
(Translated by Google) The reservation with Authentik Canada was extremely simple and efficient, moreover I had made a mistake on the location of the dealership for the return of the vehicle and Chloé, my advisor at Authentik, was able to change that very quickly. The pick-up at Avis from the Hilton hotel in Quebec was very easy, quick and with a very friendly person. In addition, I had reserved a compact vehicle, and during the pick-up at Avis I was upgraded and I was entitled to a superb Dodge Charger, to cover 4000 km, it was royal! Really an excellent experience with Authentik Canada and Avis, I would not fail to use your services again on my next trip to Canada...and yes it was so pleasant that I plan to return soon to your magnificent country! Thank you again I am really satisfied !! [...]
