The West by RV
The mountains and shores of Canada!
Good choices in the itinerary. And good job finding good alternatives to Jasper for us. That was so unfortunate for those people.
Our friends also enjoyed it. We were situated close together.
We loved the mountains and shores of Canada (and the people).
Calgary to Vancouver by RV
The whole booking process was seamless and there was excellent communication before our trip. The online Roadbook was very informative and a great manual to have at hand. We were really pleased with our RV, and Fraserway were marvellous both at pick up and return. We were pleased with all campsites chosen for us but particularly pleased with the choice of hotel in Vancouver as the location was ideal. Thanks to Fanny and Tanya for making a special 60th Birthday holiday into a trip we will never forget. Fran and Jen [...]
Superb organisation of our Canada Roadtrip
Fanny was brilliant during our initial enquiry stages - coordinating calls with myself in the UK, juggling the time difference with Canada. Excellent knowledge of what we would need for our trip in terms of locations, and she was not wrong about how quickly campgrounds would book up. We had aspirations of travelling and stopping somewhere we liked each day - so glad we took Fanny’s advice to pre book. We were even more so grateful after the sad Jasper fires meant the area was evacuated - Marie then effortlessly booked us into alternative campgrounds and rerouted us. The RV chosen was superb for our families - we came in 42 kms under the included mileage! I saw everyone stressing about getting the shuttles organised for Lake Louise/Moraine - but no stress for us - this was all booked for us effortlessly! Thank you - a brilliant service [...]
RV road trip through the Rockies
Our trip exceeded our expectations. Fanny Gagnon was our trip advisor and I cannot fault her. Our trip was well- organised and Fanny was always available for any queries and requests.
The only aspect of our trip which caused issues was the flight booking, which we booked via the link. Air canada changed our flights on a number of occasions, which was very stressful. However, Option Way were also very amenable and helpful where possible.
When booking through Authentik, there is some flexibility. We spent the final week of our trip on Vancouver Island in order to visit relatives and decided to book our own RV sites in order to be close to them. Anything Fanny booked ran perfectly - the hotels, the RV pick up and drop off,campsites and the activities.
This was the holiday of a lifetime - breath-taking landscapes, fun activities!! You have to book the West by RV to realise what a fantastic trip it is.
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The West by RV
Our decision to go to Canada was a bit last minute, so we were grateful to Suzyane and Authentik that they could book an RV and our camping for us. We were pleased with our RV and our itinerary, and especially enjoyed the time we spent between Banff and Jasper. The campsites were mostly very good. We particularly enjoyed the sites at Tunnel Mountain, Jasper and Clearwater. If we had had time to do our own planning, we may have missed out Revelstoke and Bow River. We couldn't take the RV up to the Meadows in the Sky at Revelstoke, and there was no other way to get to the trail there, so we moved on. Bow River was noisy and the facilities were poor. We didn't use our third night at Tunnel Mountain to avoid driving south from Lake Louise, only to drive north again the next day. Instead, we camped at Lake Louise's overflow site. If available, Lake Louise would have been a better camping option for our itinerary, but as we booked late this may not have been available. Suzyane was a helpful organiser. It might have been helpful to have been able to receive replies from another specialist when Suzyane was unavailable. All in all we were very pleased with the help we received from Authentik in planning our trip. [...]
Trip of a lifetime
Our 3 week vacation in Canada was absolutely amazing! The views, the people, the whole experience was great.
As we were traveling with a 4yr and a 1yr old, we used Authentik Canada to book the majority of our trip and save us a lot of time with research and online bookings. We booked our RV as well as most campsites through Authentik. Being able to choose your route and select the campgrounds yourself still makes it feel as if you organized the trip yourself. And the vouchers worked flawlessly once we were travelling. All campgrounds, except one (in Hope), were great. The services provided were exactly as described, the campgrounds were clean, safe and in great places.
We mostly communicated via email with Fanny, she was knowledgeable and supportive. The roadbook is very comprehensive and has a lot of good tips.
There are a few small things that could be improved.
First off, the distances/times listed on the website are different (shorter) than what you get once you have actually booked. With small kids, this makes quite the difference.
Also, if a campground is not available when Authentik tries to book it, you are booked to another campground without receiving any upfront information about the change. Of course, it is listed in the itinerary and roadbook but in our case, the campground was in a totally different city than we had anticipated and this really changed our plan.
Be aware that even if a campground is listed to be, for example in wells grey nationalpark, it often is actually outside of it and it takes up to an hour to drive there. We googled all our campgrounds before making the booking with Authentik so we were aware of this but it can be quite misleading.
All in all though, the service and support from Authentik is unmatched and I wish it was available for trips in Europe as well!
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Great roadtrip from Calgary to Vancouver through all parks
RV trip thru Rockies
Loved the trip, but here are some constructive criticism:
The hotels, both in Calgary and Vancouver (Accent) could have been better. Poor location and poor service for both. That was disappointing.
The one in Calgary (Best Western Suite Downtown) did not offer shuttle to the airport.
Hotels with shuttle services should be a priority at booking time, for specially for this kind of trip.
As for the trip itself, I thing the pacing would be much better if more time would be spend in Jasper and Banff, less time in other location.
At least 4 days at both Jasper and Banff are required to really enjoy the parks.
Thanks
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Motorhome trip by retired Aussies
Authentik Canada arranged the motorhome segment of our Canadian adventure and we could not have been happier with their service and arrangements.
A highlight of the trip was our visit to Lake Moraine and this would not have been possible without the forward planning of Fanny our road trip specialist.
Highly recommend Authentik if your intending to make a Canadian road trip.
Very helpful and friendly!
We booked a 2 week roadtrip across Canada including an RV hire. Our road tripe specialist, Daphne, was extremely helpful and always answered any questions we had. She even rescheduled some of our bookings when forest fires were occurring in Jasper. Would highly recommend using authentik!
Stunning country absolutely loved it
Me and my family had the most wonderful time visiting the West Coast of Canada from the UK. Our route was Banff, Jasper, Lake Louise, Wells Grey, Whistler, Vancouver Island and Vancouver - it really is impossible to name a favourite. The service from Authentik Canada was first rate and I highly recommend them.
Great experience
Perfect trip with a very good organization from A to Z...
RV trip west Canada
We where very happy to go on our RV adventure after two years of delay due to the pandemic. unfortunately, many benefits that were planned initially during 2020 were not given , as promised , in 2022. other than that, all campgrounds and hotels were adequately reserved. things to note, reserving a shuttle to Luise lake is a must , and should be mentioned , another thing , Goldstream campground is very basic though with very nice location, and lastly , Best western sands hotel in Vancuver is basic and not very recommended. in the bottom line this was a very enjoyable adventure and i will definitely recommend it! [...]
Thomas’s Adventure
Having never done an RV tour before, was a bit apprehensive about it all coming together. I can’t thank Authentik Canada enough, especially Daphné who adjusted our route to cope with some travel arrangements that had to be changed. As for the route it was fantastic we got to see all the different landscapes, that Canada has to offer which was unbelievable. The campsites were very clean and tidy. I would not have any hesitation to recommend Authentik Canada to friends and family and would definitely use again. The communication through out our booking was great and any problems, that arose were dealt with quickly and professionally, even with the time difference with England. We can’t thank Authentik Canada for us to make so many great memories. [...]
Great company
RV From Calgary to Vancouver
Great new RV with Bike rack fitted. Better than camping as we had 3 days of rain on our trip and it was a pleasure to be dry and warm. Having the bikes with us was useful for exploring the areas and shopping. Authentik Canada where exceptional in their service and the transition from an old to new travel agent was flawless. Authentik Canada was also good to advise us of an Ironman event in Whistler during our stay and what roads to avoid. I cannot comment on Authentik Canada's crises management because everything went so smoothly. We thoroughly enjoyed it. We also compared Authentik Canada prices vs us booking direct with campsites and RV's, and the price difference was minimal. So we decided to use Authentik Canada to handle our complete bookings.
We can diffidently recommend them. Just remember to call and confirm with your airport transfers if you have any bike with you.
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(Translated by Google) Everything was simply perfect, from the trip preparation to its execution with Adeline's support!
A well-planned dozen-day trip had to be adapted at the last minute due to the Jasper fires, requiring Adeline to find another route and make other reservations; we wouldn't have noticed these changes if we hadn't been informed.
It was a magnificent trip, with breathtaking landscapes and memories that will remain etched in our minds.
Thank you Authentik Canada and Adeline for the organization, various reservations, and travel information (guide, roadbook, exchanges).
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(Translated by Google) We were blown away. The landscapes are incredible, and we saw an abundance of animals! I didn't give 5 stars because it still involves a lot of driving (48 hours in total) and some sections are 5/5½ hours, which is quite tiring. But it was worth it! We had a small issue during our trip, and our advisor Alexia put everything aside to help us and find an urgent solution. Thanks again to her for her help, kindness, and professionalism. You can trust Authentik Canada with eyes closed to help you discover a magnificent country while benefiting from their expertise and responsiveness if needed. [...]
Very beautiful trip with Authentik Canada
(Translated by Google) Trip preparation with our advisor Véronique, excellent. Precise, reliable, competent. No false notes.
The Authentik Canada website is really well done, the best we have seen so far.
Magnificent trip itself, we were awestruck and everything went perfectly.
We were in a motorhome, the vehicle was perfect and the rental company very professional as well.
The campsites were good but some were a bit limited (e.g., absence of a shower), the list might need to be reviewed.
In summary, we are very satisfied.
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(Translated by Google) We just spent two wonderful weeks traveling in an RV from Vancouver to Calgary. Unfortunately, due to the recent fires, we were not able to visit Jasper Park where we had initially planned to spend 3 nights. Instead, we replaced it with two nights in Vernon and one night in Revelstoke. In hindsight, we would have preferred to do the opposite, with one night in Vernon and two nights in Revelstoke. Nonetheless, the trip was very enjoyable. We did the road trip in the reverse order of what was suggested by Authentik Canada initially, but we are very happy to have ended with Banff / Lake Louise and Lake Moraine rather than with Vancouver. We also think that staying, as we did, two nights in Victoria on Vancouver Island is not very worthwhile, and if we could do it again, we would add a few days to the road trip to instead see the Pacific coast and Pacific Rim on Vancouver Island. Furthermore, we found points of interest to visit between each destination ourselves, but it would be an added benefit if Authentik Canada could provide some suggestions of this kind for the days we are on the road. Otherwise, great responsiveness from our Authentik Canada specialist during the road trip when we had a question or two for clarification regarding the trip. So in the end, we are very happy with our adventure which went wonderfully. [...]
(Translated by Google) Beautiful landscapes, many memories... good and not so good! The camper was not brand new and technical difficulties followed minor inconveniences. Limited and ineffective phone support. A contrasting journey.
(Translated by Google) Great 11-day trip in a van, with perfect organization and a very quick response after Jasper closed due to the fires.
In case of rain, it's better to be prepared to eat in the common kitchens of the campsites.
Everything was perfect.
Very attentive!
(Translated by Google) Great trip thanks to the multiple wise tips from Authentik Canada, very helpful including in the emergency due to the Jasper fire!
Great trip unfortunately a bit spoiled by our campervan
(Translated by Google) Avoid Canada cruise!!!!
(Translated by Google) Everything went wonderfully, despite the last-minute changes related to the wildfires in Jasper. Great service, tailored to our needs and requests.
(Translated by Google) I have nothing negative to say apart from the fact that the RV provided us with outdated and much too large bikes for us, but we were refunded! Marie-Michèle gave us excellent service! I highly recommend Authentik.
(Translated by Google) A top team, always available to handle unexpected events (Jasper fires) and allow us to continue the journey stress-free and safely.
Thank you
Exceptional trip!
(Translated by Google) The trip was extremely well organized from start to finish. It’s reassuring, especially when going to a country where one doesn't speak much of the language. We knew we could count on the support of Authentik Canada at any time. We were, in fact, quickly supported during the Jasper wildfires. The roadbook is also very helpful and provides good advice.
The small drawback comes from Cruise Canada, who, at the time of handing over the camper keys, was very hasty and struggled to give us the necessary information for securing the children's car seats. Fortunately, on Véronique's advice, we had watched the camper's tutorial video.
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(Translated by Google) We are delighted with our trip to Canada and very satisfied with the service provided by your agency, both before and during the trip.
(Translated by Google) We had a great family vacation. We went from the mountains to the sea and traveled over 3000 km with our extra-large motorhome... incredible experience.