RV rental
(Translated by Google) With an RV rental, it's the best way to visit Western Canada. We did more than 1400 km and everything went really well with the RV.
(Translated by Google) Everything is said ;). Fast, efficient, and attentive to our needs. The RV was in very good order. Quick pick-up (on a Saturday) allowing us to quickly hit the road and return just as easy (on the Friday of the Canada Day long weekend).
Good but could be improved
(Translated by Google) Nothing to say about the handling and return of the camper, the staff is competent and pleasant. However, we encountered some inconveniences with the RV: the water levels were always incorrect (the black water level was always at 3/4 even after emptying), the device to prevent the fridge from opening was faulty, the slide fuse sometimes required manipulation for the slide to close, lack of cutlery (just the minimum), a lot of noise while driving near the slide, no basin for washing dishes... [...]
(Translated by Google) Very beautiful experience, very professional team
(Translated by Google) We rented a Canadream RV through Authentik Canada for 11 days in June 2024 and we are very satisfied. It was the ideal solution for a road trip in Quebec with our 3-year-old twins. The RV matched what we had chosen, it was large enough for 4, we were comfortable, it was well-equipped and recent, which made it comfortable. Driving was fairly easy despite the size of the vehicle. [...]
(Translated by Google) The manager is very friendly and following our call, he even gave us our motorhome 2 hours earlier.
The staff with whom we did the visit was very friendly. Even after departure, if you have any questions, do not hesitate to call.
(Translated by Google) The van did not match the one seen in the ad: the bed layout was not at the back, which reduced the available space. When we picked it up, they did not explain how to rotate the seats so we could eat in the van.
Positive points: very maneuverable, appreciated on narrow roads. Pickup by Four Seasons at Halifax and the airport.
(Translated by Google) first motorhome experience
friendly welcome who indicated and advised us where to shop for the trip
a bit quick explanations (but there are videos available online and a guide to download) so we were prepared.
the motorhome is basic but has almost everything for the trip,
maybe making a list of what we should either bring from home or buy on site would be a good idea in my opinion.
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Friendly and quality agency
(Translated by Google) The Montreal agency (Laval QC) is easily accessible by bus. The reception is like the country: friendly and professional. The vehicle was perfect for our 3,500 km family trip.
Welcoming, professional, efficient
(Translated by Google) Vehicle completely suited to our needs, in perfect condition. Nothing was lacking in terms of equipment.
Competent provider, should be consulted for the choice of RV
(Translated by Google) The type of vehicle to rent must match the needs as closely as possible; if the stay is long, comfort, sleeping arrangements, and other factors such as interior space must be significant. Nothing to complain about with Cruise Canada's service; it's reliable.
(Translated by Google) We took a Canadadream MHA motorhome, everything was perfect: what a pleasure to travel with your home, comfortable beds, space for 4 (rated for 6) very satisfying. Only complaint: The arrival and return times are a bit short unless you pay for an option.
(Translated by Google) The rental went very well from pick-up to return.
The renter was fully aware of our reservation.
We had a very good travel experience with a good level of service provided by Authentik Canada (road book idea and specific RV service) and a very attractive price.
Simple and helpful
(Translated by Google)
(Translated by Google) The support from Canadream was perfect and the vehicle matched our reservation. It even exceeded our expectations in terms of comfort and interior layout. The main element for us was the bed: accessible without any gymnastics and always set up in the rear but not under a cap-over, wide enough for 2 adults, and with a comfortable mattress. The dining area was always available (we did not need an extra bed for a child).
Driving the pick-up was also a good experience and easier to park than a larger motorhome.
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Congratulations to Authentik!
(Translated by Google) We were absolutely delighted with our experience with Authentik. This is the first time we have had an intermediary like Authentik in a reservation, and it is really a plus! We really appreciated it! Not only was Marine super attentive and always responded very quickly to all our questions, but she also helped us very efficiently with the problems we had with the rental. Thank you and well done! Francis and Florence [...]
I recommend
(Translated by Google) Quick and easy rental to pick up and return. Responsive customer service and concerned that everything goes smoothly.
(Translated by Google) We are really happy, it went really well! The camper was like new, the explanations were great. The shuttle management was perfect.
Thanks again to you and to them.
(Translated by Google) The rented vehicle met our expectations. Thank you very much for this experience.
(Translated by Google) Indeed, we felt that the staff was eager to get rid of us during the pickup. In addition, I thought I had taken all the options with the premium option, but I was made to take out additional insurance at pickup, as well as propane filling. In the end, after paying for the rental, the bill at pickup was $957, including a $500 deposit.
A little disappointed but the goal is achieved.
(Translated by Google) A quite long wait when we had previously set a meeting time, it's a shame because we would have liked to leave faster.
A motorhome model with lower quality than the one we had reserved. Even though it was sufficient for our needs, it was very fuel-consuming and especially very noisy. However, it did the job.
A quick return.
We appreciated that a person speaking French was available to us for explanations before departure.
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(Translated by Google) The service was okay. My car had less than a quarter tank of gas and the water tank was almost empty. With the vehicle preparation fees, I expected more.
(Translated by Google) Efficient and available, an ultra friendly team at departure as well as upon return!
(Translated by Google) Location taken in LAVAL north of Montreal. A very welcoming manager and his staff are top-notch!! We had an issue with our fridge and were able to return to the rental location, they quickly did everything to fix this issue, top-notch service!!
(Translated by Google) Caring staff, top-notch camper van! VERY comfortable bedding! Can't wait to go back, the Rockies are truly magical!
Passable
(Translated by Google) Without authentic Canada, we would have been a little lost ... difficulty reaching them by phone. Next to that, the vehicle was great, we had an unforgettable stay!
Fraserway lived up to our expectations
(Translated by Google) Courteous staff who take the time to explain all aspects of the vehicle, the cleanliness and the equipment provided met our expectations, the comfort and storage capacity, the fridge was a good size, in short we had great pleasure in renting a 23 foot RV, for 3 people it was ideal.
Impeccable value for money
(Translated by Google) We rented a camper van (type C19) for a 3-week trip in western Canada between the Rockies and Vancouver Island.
We appreciated this camper van for its size, its functionality and its pleasant driving. Before our arrival at the agency, we had received several information emails from Authentick Canada to help us correctly plan our arrival and handling of the camper van. Which helped us a lot.
When handling the agency everything was very clear. We are shown a 30-minute explanatory video on how the vehicle works. A very complete technical manual is also available in the vehicle if necessary (Also received by email a few days before). Often allowing you to resolve even minor malfunctions.
We checked the tire pressure and oil level as often as possible as recommended. The oil never moved and we re-inflated the tires once. We have had no mechanical issues with this vehicle.
As for the interior of the vehicle, we are generally satisfied.
But we still wanted to point out that some LEDs were malfunctioning. They went out as soon as we closed the drawers or cupboards in the kitchen. We had to systematically touch the fuses so that the LEDs came back on with a fairly variable intensity.
There was a water leak from the roof of the toilets. When it rained, the water seeped through. Fortunately, it only rained twice during our stay and the leak remained concentrated in the toilets and could therefore escape through the shower drain.
We also had a stowaway, certainly a mouse...
These last 3 points are minimal for us and we are delighted to have traveled thanks to Authentik Canada and Cruise Canada.
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Language
(Translated by Google) More support in French
RV Convenience
(Translated by Google) Vehicle well suited for travel. On the other hand, the number of bags must be considered. Travel bags are preferable to suitcases because the space to store them is limited. The material provided is very suitable and useful. The blankets are warm and comfortable.
We have had to use the onroad service three times and we can say that it is excellent.
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