RV rental
Good welcome
(Translated by Google) The pick-up is too far from Montreal, and too far from a metro station, it is quite problematic when you have luggage
Très bon service!
(Translated by Google) Very well organized, clean. The service at; the clientele takes the time to explain to you. We offer you the insurance plan for the loss of keys and especially cleaning at your convenience. the end of the trip is worth it.
2 weeks VR with family
(Translated by Google) We have said past a wonderful time! The Canadadream team is friendly, available and cordial
The vehicle corresponded to our wishes
very warm welcome from the Cruise Canada team
(Translated by Google) check the equipment if requested, necessary kitchen, bedding, additional folding chairs...
Otherwise motorhome clean and in good condition. Didn't have the slightest
Sale of unavailable services
(Translated by Google) We took a T17 for which Authentik Canada had sold us a free GPS, an unlimited generator; when choosing options. Arrived on site, Cruise Canada (the lessor) tells us that there is no GPS in any of their vehicles and that we will not have a generator because it is not valid for the type of model we have chosen.
We remembered that when we took the number of kilometers on the authenticik website, it was written that the price included 3500km. So we added 7x500km for a total of 5500km, which corresponded perfectly with the itinerary we had set ourselves.
When returning the motorhome, the person from Cruise Canada told us that we had done 4200km and that we had a package of 3500km, or only the 7x500 that we had added; to what was offered to us. However, the 3500km offered did not actually appear anywhere. We therefore have no proof of what we are saying and we must therefore pay 467€ in addition to the amount already paid to Authentic.
We are quite unhappy with this service and Cruise Canada has confirmed that this kind of problem happened regularly since Athentik Canada sells to customers. its customers offers that the lessor cannot guarantee.
However, during our stay we had a propane problem which lasted for a while. and we had to contact our Athentik advisor who showed great professionalism and speed.
I will not recommend you to; my relatives if they had to do the same kind of trip as us
[...]
Good but motorhome a bit old
(Translated by Google) Welcome and rental without worry but we found; our motorhome a bit old, lacking power in a certain hilly road, a microwave that didn’t work; only in very very few campsites despite a 30A supply and a smoke detector located almost above the plate at gas making it quite difficult to cook (especially without a microwave) because it would come on very often.
Fast and effective
(Translated by Google) We went through Authentik Canada for a camping car reservation. We received a response very quickly following our request. our reservation via the website.
A small downside, it seems to me that it was not clear when booking that by paying only a deposit, a transactional fee of 2.75% would be charged by paying the rest by bank card (does not seem to appear in the general conditions of sale)...
The team has always been very reactive in case of questions (response by email during the day).
Overall we are very satisfied.
To see for a more complete travel reservation.
[...]
Trailer Alto 1713 and Jeep Cherokee
(Translated by Google) The trailer we had reserved was an Alto 1713. We had an Alto 1743. The awning provided did not have a stake... sagrements). Lack of communication between Authentik Canada and Discount. As for the rest it was fine.
The motorhome = the solution for an authentic canada
Nice and easy
Good benefits
(Translated by Google) Good condition of the vehicle and very warm welcome. I would recommend your agency. On the other hand, I find it a pity that the vehicle is not supplied with a full tank.
Motorhome for 4 people
(Translated by Google) The motorhome is well laid out. We rented bed sheet kits and kitchen sets. To recommend. Do not take the proposed camping seat kit. by Cruise Canada as all campsites are equipped with benches.
Clean and "in order", friendly service.
(Translated by Google) We had to have the motorhome. around 1:30 p.m. we showed up a bit earlier and he was ready.
The motorized was clean and well maintained. One of the chairs that we rented for $9 was partly broken, hence the problem. the 4* because I think they should have check.
I would rebook with Cruise Canada!
[...]
The partners of our stay were perfect.
(Translated by Google) Our experience is very personal, and each unique trip, I leave to other travelers the chance to have theirs.
efficacité réactivité superbe expérience merci
Compliant equipment
(Translated by Google) At pick-up, very good explanations from the LEO agent; shuttles to pick us up / drop off impeccable with nice drivers.
On the other hand, lack of explanations at the counter on the Wifi in the motorhome (staff at the reception not trained) and treatment of our very unsatisfactory complaint: the chef at the restaurant. Calgary has been very arrogant and contemptuous; fortunately his employee, Ute, was able to be nice to us!
[...]
long service, more than an hour of waiting for 2 customers before us
I recommend Authentik Canada
(Translated by Google) Perfect service and welcome, very good vehicle (longer than expected 10m instead of 8m, but not too inconvenient even in campsites). Small complaints book and logbook not in French and 25 dollars for the emptying of dirty water at the station. the end is a little petty (because it is impossible to find a free drain nearby).
Very good experience (reservation, follow-up, proactivity) and services in accordance with the order.
(Translated by Google) Very good experience (reservation, follow-up, proactivity) and services in accordance with the order. if possible I recommend sending the camping guides before the trip to possibly book in advance (sometimes necessary in high season)
A great trip
(Translated by Google) Authentik Canada's service is exceptional: availability, advice and friendliness. We will go back to them next time without hesitation.
The rented motorhome with Cruise Canada was correct with a small downside: the reception at; the departure (Calgary) and arrival (Vancouver) agency was a bit cold and impersonal.
Excellent vehicle despite a few minor issues
(Translated by Google) The motorhome was very comfortable, pleasant to drive around. driving is a playful and fun way to travel.
A very nice discovery for us and the people of Cité; Caravan have been very welcoming.
A few drawbacks however:
- fuel pump failure; water, it finally worked again. but waste of time because we had to go to the repairer
- there was not everything refueled: the gauge was indicated full but in reality it was full. 20-25 liters were missing... check that the slider is beyond of the maximum to be certain that there is a full tank.
- the gps is very slow and impractical: I used my iphone to the place
- the metal plates above the gas cooker move during transport and make a lot of noise: I recommend blocking them with thick adhesive tape
- the gray water tank fills up very quickly: no worries for the rest
- pay attention to; the CO2 alarm: it is triggered very easily and it is complicated; to stop it except at Completely break the system!! One evening a few campfires were enough...
At Cité; Caravan we had excellent follow up and they were very responsive to help us fix every problem.
[...]
Aging motorhome
(Translated by Google) The staff is lovely and very friendly. But the motorhome fleet is aging and the cleanliness is and the maintenance leave a little to agrave; desire. Windscreen wipers out of order, tires at the end of their journey, water drainage pipe pierced, etc... Too bad.
Excellent follow-up of the trip by the adviser who justifies alone the choice of authentic canada
(Translated by Google) Motorhome type RV in perfect and remarkable condition. A note however, we were 2 RVs and one of them was a petrol model that was much more fuel-consuming which added to the problem. around $180 in the budget, which is not negligible.
Provide one to two hours for the handling and delivery of the RV.
Please note that the GPS provided does not contain the addresses of national or regional park campsites. Prepare for the trip by locating these campsites.
In summary: 2 criticisms, the notable difference between gasoline RVs and diesel RVs in terms of comfort and especially fuel budget, GPS which were of little use to us for finding park campsites.
[...]
Dangerous and dilapidated condition
(Translated by Google) Door broken and blocked
Roof leak on electric meter
Shower unusable
Odors
Outdated set
Discovery of Quebec in a motorhome.
(Translated by Google) We enjoyed it very much. this motorhome trip. The motorhome was almost new when we rented it; . We toured Gaspé;sie. There were 5 of us and the only drawback was the narrowness of the table during meals. Apart from that we are extremely satisfied with our trip. To start again!
pro!
(Translated by Google) Transfer from Montmorency station and (good surprise on the way back) to; the airport on the way back. We can regret that the reservation was made for a journey of 3200 km while we traveled a little over 1800...
Very nice stay, very pleasant landlord
(Translated by Google) The Gaspésie is made for an RV tour. More complicated in big cities
(Translated by Google) CANADREAM offers very clean and good quality RVs. The service is excellent. *** Be careful not to plan any activity. the day of taking possession of the motorhome because it can be very long.
First sumptuous experience in a Camping Car in QUEBEC
(Translated by Google) We were told we would not be disappointed, and we are!
We discovered magnificent landscapes with our house on our backs, an unforgettable experience for our 3 children too.
We even had the chance to see the whales on the banks of the Saint Laurent from our campsite near Tadoussac in Les Bergeronnes. Exceptional site at; retain (the Marine Paradise).
A few notes about Cruise Canada:
- In their advertising; they say their motorhomes are no more than 2 years old, that wasn't really the case for the one we had.
- Some accessories were missing in their kitchen kit, such as the flashlight, the bucket, the knife. peel and matches.
- We regret that there are no camping accessories included in the rental, especially when you come from afar.
Example: a wire to; laundry, camping chairs
But nothing very serious, the welcome was good. perfect and we had no problems with the vehicle.
Good road to the next ones and very good experience.
[...]
Generally satisfied
(Translated by Google) In general, the motorhome and the services of Canada Dream were very good. We have just been soon as the water pump water stopped working after two days.