Car rental
Perfect !
(Translated by Google) I was extremely well advised by the Authentik Canada team. The vehicle was perfectly adapted to our needs and the price very competitive. Thanks !
disappointed with the size of the vehicle
(Translated by Google) Made the reservation with the title: vehicle toyota corolla. We had a low KIA FORTE EX.
We were not at all comfortable, my husband being stronger than me, he had a lot of difficulty sitting down and getting out of the vehicle. Canadian roads are not in very good condition, which results in daily neck pain for me. That's a shame. And that's why we took a toyota corolla, the model displayed showed an SUV vehicle. What a desappointment. (the brand did not matter to us at all
FROM Toronto, the person who gave us the keys to the vehicle, did not speak French at all and gave us the keys at the reception, we went to get our car alone in the basement of the parking lot, so no way to ask anything.
[...]
very good experience
(Translated by Google) good welcome good advice and we particularly appreciated the quick and efficient return of the vehicle
the best experience since we have been renting cars (about 10 years)
Booking error and delivery without receipt
(Translated by Google) We had rented a compact vehicle for 5 days. On arrival, Avis asks us to pay an additional $70 because the reservation was only registered for the next day! We needed the car so we paid...the welcome was not very warm from the attendant.
On the other hand, we had a larger than expected and very modern vehicle (Toyota Corolla).
When the car was handed over, the attendant did not check anything, not even our name, he took the keys and did nothing else. We didn't even get a receipt!
A refund is in progress for the $70 error.
So mixed experience!
[...]
Perfect...
(Translated by Google) Great experience with discount rental, quick handling of the car, more spacious than expected. No particular concern, they even called me a taxi when I returned from my vehicle. Very pleasant staff.
Small
(Translated by Google) Small compared to Canadian vehicles! but good for us.
We had to undress outside before settling inside... We adapted.
Perfect
(Translated by Google) No surprises in terms of the rental, everything went as planned!
No additional costs, really great! We were even upgraded with a Golf 7!
Road trip ontario et québec
(Translated by Google) The recovery of the car in Toronto and its return to Montreal 3 weeks later went very well. Very happy with our rental
Vehicle rental
(Translated by Google) Everything went well with a very good contact at the time of the rental, but be careful, you have to be very careful when consulting the site: the additional costs generated by the deposit of the vehicle at another place than the starting point are not included in the price indicated on the first page of the site; we find the info in a sub-menu that you absolutely have to consult to know the total cost of the rental. [...]
Discount rue Papineau to avoid
(Translated by Google) We rented a car from the Discount agency on rue Papineau. We had a defective car at the right front wheel, worn ball bearing. The next day we went back to the agency to change vehicles. On the parking lot of the agency, when returning the keys, a Discount van hits the car we were returning: a very small scratch. The agency charged us $500 because we didn't have the "super" insurance they offer. $500 when we weren't at fault and on their private parking lot when they returned a faulty car they had rented to us. In the complaints department, people didn't want to hear anything! This will remain a very bad dear memory. [...]
Super !!
(Translated by Google) Support is simple and fast despite the language barrier. The discount is so fast that one wonders where the catch is. New and really top car that allowed us to do our many kilometers without the slightest problem!!
Correct
(Translated by Google) It's always a good experience with Discount, however this time, the car given to us was really very dirty (we had to clean the seats ourselves).
Otherwise no problem with Authentik Canada who does the job!
In the land of blueberries
(Translated by Google) We were happy to hire a car through you from Avis. No unpleasant surprises, service in accordance with the specifications.
Perfect
(Translated by Google) Everything was fine, we had booked a Toyota Yaris but got an almost new Volkswagen Golf.
Communication with Authentik Canada was clear and quick, and their choice of the Discount company was satisfactory.
Very good rental
(Translated by Google) Good seller, quick handling no worries on the whole rental and quick delivery of the vehicle And we have been upgraded
Good rental but beware of the seller!
(Translated by Google) The car was exactly what we wanted. The "seller" meanwhile absolutely wanted us to pay for everything he could get his hands on (insurance, GPS, etc...) fortunately we had checked the contract well and asked questions before signing...
The handover went well and was quick
Unbeatable value for money
(Translated by Google) A bit of a wait to pick up the car at the Papineau agency in Montreal. Vehicle (Toyota Yaris) in very good condition. A very competitive price for 8 days of rental.
I am very satisfied with this experience with Discount
Excellent value for money!!
American SUV quite an experience :-)
Meets our expectations.
Disappointed with the Toyota Corolla vehicle
(Translated by Google) Apart from the fact that we had to wait 1h30 to pick up our vehicle, the vehicle was not ready, the staff was very, very slow (although I had checked in online beforehand to save time!), the intermediate category vehicle that the we were given was a Toyota Corolla. In fact, it is a rather uncomfortable vehicle (surely the least comfortable in this category). We had it for 1 month, so we had enough time to judge. Also as they were late they just rolled it, nothing inside full of dust... [...]
Very good experience
(Translated by Google) Very precise explanations to recover and return the vehicle.
location
(Translated by Google) good performance
11 day rental
(Translated by Google) Initially a Ford fiesta was planned, we were upgraded to a Chevrolet Cruze.
Perfect location, no problem with the car or the rental.
The authentic Canada advisor at the top of the top for advice and kindness.
car rent
(Translated by Google) I had no problems renting my car from Thrifty other than the vehicle assigned to me was larger than the one booked. This gave me more comfort but contributed to greater fuel consumption than expected, especially since we covered more than 5000 kms.
SATISFIED
(Translated by Google) Good surprise when picking up the vehicle: we drove in a Ford Fusion Hybrid, an excellent vehicle with limited consumption.
Chance did things well, the customer preceding us at the AVIS counter did not want this model.
mixed experience
(Translated by Google) positive: upgraded us at no extra charge for the car category; home OK
negative: no explanation regarding the procedure for leaving the airport car park; car trunk locking problem found on arrival at hotel; no direct line to help us solve the problem (obligingly repaired by phone by an Authentik Canada employee);
lucky lucky
(Translated by Google) An hour of waiting after a 7.45 hour trip by plane, customers and collaborators who tell each other about their reciprocal lives, and then take advantage of the customer's fatigue to sell them a $100 fill-up when it is physically impossible to return with the tank completely empty, all that is not very correct...
location auto
(Translated by Google) hello great trip to your beautiful country but the rental of the vehicle leaves something to be desired no one to accompany us to the vehicle during the pick-up
and above all taking a full tank of gas when the gauge indicated half and that the person who validated the return of the vehicle made it clear to me that I should receive a refund once the fuel supplement has been completed
Thank you for your help
[...]
Very good rental
(Translated by Google) Welcome to the rue Papineau agency. We were able to pick up and return the vehicle quickly, no problem encountered with the minivan we rented. The Authentik Canada advisor listened to us and gave us very good advice!