Car rental
Excellent service
(Translated by Google) The prices are competitive but it is above all the service that stands out. We feel well supported.
Still very satisfied with this car rental
(Translated by Google) Finally a new Chrysler Grand Caravan. Comfort and safety to cover 2000 km in one week.
Simple car rental - Excellent
(Translated by Google) I did a 15-day rental through Authentik Canada at Thrifty Montreal YUL and everything went very well. Car to be taken at the airport, at the agency which also does Hertz and Dollar. Respected category, almost new car with 13000 km on the odometer. I will come back without problem and always someone to answer you by email at Authentik Canada.
Car rental
(Translated by Google) Communications with Authentik Canada were perfect.
On the other hand at the level of the landlord at the Montreal airport: they charged additional costs for the tires (???) Plus the taxes .. few explanations received if not that it was not included in the total price that I had already paid!!!!
Difficult not to assume this supplement when we are at the counter of the landlord .. with taxes, I had for 100$ can. what's more.
Also I find this additional amount a shame when I rent a car in Canada 2 to 4 times a year.
Next rental scheduled for early January 2022.
Do you have another subcontractor?
[...]
Worry-free rental.
(Translated by Google) A new Ford Escape for a 1500km journey.
What more could you ask for on this Quebec tour for 4 people?
None bad. Great!!!!!
We recommend.
Goodbye.
COMPLETELY SATISFIED
(Translated by Google) Smiling welcome! registration speed! thank you to the Authentik Canada team for your advice and value for money!
An agency available and listening to its customers
(Translated by Google) The Authentik agency is available and attentive to its customers.
Unfortunately its partner Thrifty is much less so and unable to provide a vehicle in the reserved category.
Fast and professional
(Translated by Google) Top notch and efficient staff
Disappointment
(Translated by Google) The car is new, comfortable but unfortunately it is not the category that we had requested. An intermediate category when we should have had a standard category.
We wanted to change it in Ottawa but there were none available in the center of Ottawa and at the airport the reception was really not there.
So, yes it does not matter in itself we made do with it but there was not enough space for our suitcases.
There are problems with the key which did not work at times, the gps turned off for no reason.
Disappointed but hey look good when you pick up your car if that's your category, look all.
[...]
Excellent
(Translated by Google) Perfect, nothing to say.
I even got a big upgrade at no extra cost because the receptionist was very friendly. She passed me a GMC YUKON XL DENALI when I should have had a standard SUV. Perfect
Very satisfied
(Translated by Google) Meets our expectation
Very good value for money and no hidden costs
Perfect
(Translated by Google) Despite our fears about making this trip during this pandemic to find our little girl, everything went well for our car rental.
We have requested the services of the agency on several occasions and we have always had a quick and adequate response.
thank you
Unfavorable
(Translated by Google) We take the complementary insurance at $192
At the delivery of the vehicle surcharged by $182 that the reception agent does not know how to explain to us why
Car not very clean, we had to clean the interior windshield, engine problem on the slopes, no engine pick-up
Super !
(Translated by Google) We had a bigger car than expected, so more comfortable.
Fast service.
We had an Eclipse as a much better vehicle
(Translated by Google) We were supposed to have a Toyota but when we arrived they gave us an Eclipse. Very economical and very comfortable vehicle. Courteous fast service. In addition, Daphné Gagnon followed up our file to perfection. Really very satisfied.
Bad car
(Translated by Google) Delivery of a 7-seater minivan (for 2) in place of the car.
By leaving us no choice of vehicle and telling us it was this or nothing....
Vehicle unsuitable for our request and trip.
Nothing to say for the return of the vehicle.
Good car, very professional agency
(Translated by Google) Good car, impeccable cleaning, very well placed departure and return agencies, flexibility to extend the number of days initially planned.
To recommend !
perfect. All went well
(Translated by Google) a great rate negotiated by authentic. We were also upgraded with a superb car. No problem with Thrifty who did their best to make us feel comfortable.
Excellent service
(Translated by Google) Express validation by Authetik Canada of my car rental request.
Very warm welcome from the Avis agency on Papineau Avenue in Montreal. No waiting, neither at the reception of the vehicle, nor at its return.
Rented vehicle almost new and in very good condition (13000 km)
Perfect service, I recommend.
Excellent service!
(Translated by Google) No complaints! Good price and great service!
Very good experience
(Translated by Google) Very good experience: availability and kindness of the interlocutors, excellent vehicle, affordable price...
Only problem: your Hilton agency in Quebec is VERY difficult to find!! Deserted hotel (because of the strike?), no signs, a small room in a corridor, not indicated...
Phew! I hope the situation is only temporary!
An exceptional agency
(Translated by Google) We went through Authentik for a Calgary-Vancouver car rental. The service was quick, courteous and personalized. We benefited from a very favorable rate. In addition, at our destination (Vancouver), we called on Authentik (Montreal) for information on certain activities. The agency answered us with accuracy and very quickly.
Service impeccable
(Translated by Google) Surprise when I arrived in Montreal, Dollar upgraded me and I had a better quality vehicle all week ….ideal to travel to Quebec????????
Nothing negative to mention!
(Translated by Google) We rented a rental car (with Avis) from Vancouver to Calgary and I have nothing negative to mention. The car initially chosen was no longer available from what I understand, but another "replacement" car was offered to us and it exceeded our expectations. Everything was very good and no hidden fees as much on their side as on the side of Authentik Canada. Other than that, Authentik Canada gave me great customer service; the agents with whom I spoke take the time to explain well and listen to their clients. I recommend. Thanks a lot! [...]
Easy to book, but charge on arrival
(Translated by Google) A mixed experience because the reservation of the vehicle is done very easily on the Authentik Canada site with very regular follow-up.
However, once there, the agency told me that the additional driver fees supposed to be free are payable and that there is therefore $280 at my expense. Difficult to manage the situation in English and from a distance. Awaiting refund from Authentik Canada.
The car was actually very pleasant and met our expectations for a 3-week road trip.
[...]
Rental Victoria-Vancouver return
(Translated by Google) Best value for money for picking up and delivering to a different location.
Very well
Carefree
(Translated by Google) We were supposed to have a jeep compass but we got a Ford Escape.
But everything went well, pickup and return of the vehicle
Thanks
Rental in Vancouver
(Translated by Google) The experience was very easy to pick up and return the vehicle
The changes requested were very well recorded and no problem with the employees at Avis