Car rental

Excellent

(Translated by Google) Very good quality car with very good comfort.
Good relationship with Authentik Canada for booking the car.
For the reception of the car in Toronto some difficulties related to the fact that no agent speaks French. Return of the car very quickly to Montreal.

Points to improve

(Translated by Google) The vehicle was Toyota brand.
It had many bumps and scratches: be careful to mention them when picking up.
Refueling (150 CAD + taxes) is "pre-authorized" by credit card on departure; it will therefore be invoiced on arrival, in addition to the return costs, even if you return the vehicle with a half-full tank (which was our case).
None of the interlocutors spoke a word of French; it is therefore necessary to understand and express oneself with a minimum of English vocabulary.
For the rest of the service, everything is OK. Hence my 3 star rating. [...]

Good value for money

(Translated by Google) The rental was simple, with no surprises. Good value for money, it was very good!

Price much more advantageous than with other companies!

(Translated by Google) The price with authenik was really cheaper than with other companies. The information was clear and easy for the pick-up and the relay with the company, The pick-up was a bit long, but for the rest, everything was very pleasant,

Very satisfied

No particular concern

(Translated by Google) RAS

car rental

(Translated by Google) I booked a car for 3 weeks with Thrifty and I had a problem when I gave my credit card (with which I paid the bill before), it says that it takes the same name but he also checks the first name, at least the initials, the card being with the first letter of his first name + Mrs., he didn't want it, I had another card but a debit one; but with my initials and it worked, phew, more fear than harm, but I would like a clarification on this point.
Otherwise, no problem when returning the vehicle, a person went around the car and told us that it was ok. [...]

Rude staff and poorly maintained car

(Translated by Google) We had requested a 7 seater SUV. We had a 7 seater vehicle but not an SUV. The staff is particularly rude and the car was dirty inside.

Quick, simple and efficient.

(Translated by Google) Everything is perfect, except a lack of explanation on the operation of the car. The agency for the return of the vehicle which moved during the stay without any warning.
It would be nice if a cooler rental was offered with the vehicle.

Very bad experience: stress guaranteed, to be avoided!

(Translated by Google) When we arrived at the Thrifty agency in Montreal, we were told that we hadn't had the van reserved and paid for in advance for months, 2 hours of discussion to find a solution with 3 adults and 3 children left behind. uncertainty. Finally the agency has no choice but to provide us with 2 medium size vehicles with the promise to exempt us from transfer costs. Promise not kept (we have just been debited 200 Canadian dollars), not to mention fuel costs multiplied by 2 during the 15 days of rental. We ask Authentik Canada to do what is necessary for fair compensation for the inconvenience suffered. Thanks for understanding. Hervé Celestin-Urbain [...]

Not completely satisfied

(Translated by Google) We had to wait 1h30 to get the vehicle.

Everything went very well !

(Translated by Google) Vehicle pick-up with little waiting.
Top rental contract, all inclusive, no surprises. I am very satisfied.

Hassle-free car rental

(Translated by Google) Vehicle recovered in Montreal (city). Very nice home. Vehicle corresponding to expectations, with upgrade (RAV4 instead of Corolla).
On the other hand, no rear shelf to hide the luggage (as is often the case with all rental companies).
Vehicle not extremely clean.
Return to Montreal (airport). Quick return without problem.

Very good stay

(Translated by Google) A wonderful stay. No difficulty in recovering the vehicle even with a little advance.
Only small downside, we had reserved a GPS and the one provided by the agency would have deserved to be a little more recent, especially in terms of updates (some roads were unknown). Especially since our vehicle was equipped with it but the SD card had been removed [...]

Good overall

(Translated by Google) First of all it's a KIA RIO that we had and not a Chevrolet Spark.
Then we returned the vehicle with more than a quart of gas remaining. And although we have contracted at the request of the lessor the return formula with the full paid by us and filled by the lessor, this way does not seem fair to me.
We hope for a commercial gesture on your part or that of the Thrifty rental company. We would therefore be very happy to be able to recommend and advertise you.
Thanks
cdlt
C. Fichepain [...]

fast and serious

Good car. But no service

(Translated by Google) We had booked a midsize SUV and got a Mitsubishi Eclipse. Which is actually a compact SUV. We were a little tight with the suitcases. But the car was fine. When we got back from vacation, we forgot something in the car. I left AVIS 3 messages and never received a return call. I'm still waiting after 1 week. Very disappointed !

Good

(Translated by Google) Meets expectations

Very professional

three good

Very easy to organize

Everything was perfect!

(Translated by Google) Authentik offered the best value for money

a little stressful care (Montreal city)

Excellent rental

(Translated by Google) Hello,
Notice by appointment. A bit long to pick up the vehicle but very good to return it.
Have a good day,

Great experience

(Translated by Google) We didn't get the expected car but we are very satisfied with this experience.

Rental of a car for a trip of three weeks.

(Translated by Google) The vehicle reserved online was not available when we arrived. Instead we were offered a lower category in which our suitcases did not fit and a higher category that we had to accept but it cost us 200 euros more. Admittedly, it was an almost new and very reliable vehicle, but I wonder about this practice...

i had a kia soul, very good

(Translated by Google) Perfect service.
We had the perbrise broken. A priori the accident file will be done correctly.
I'm waiting for the final invoice to get the deposit of 500 Canadian dollars refunded to my bank insurance.

Perfect

Rental with ease and confidence

(Translated by Google) Very happy with our car and the pick up and drop off service. Authentik Canada was a very good contact and intermediary with the rental company Avis.

Perfect!

(Translated by Google) We rented a car for 10 days, everything went perfectly. From the reception at the Thrifty agency in Place d'Armes, to our road trip until the return of the car. The car was very comfortable and consumed very little fuel.
Thank you also to Authentik Canada which is a wonderful relay between the customer and the local rental agencies, it is always very reassuring when traveling internationally. [...]