Car rental
Flawless
(Translated by Google) Support for a larger vehicle than requested. Nice surprise.
Very fast pick up and return.
Good rental company
(Translated by Google) No worries, car ready when we arrived.
Thanks to Mohamed and Jerry
Easy rental
(Translated by Google) Thanks to Authentik Canada, the process is easier
Car rental went smoothly.
Car in order but GPS charged 2x...
(Translated by Google) The catch was quickly but the GPS (option that I had reserved during my reservation) was not taken into account. Result, when receiving the vehicle, I had to ask for my GPS option because they had not planned a car without GPS... they had no other vehicle available in my category, they had to give me a higher category vehicle so that I could have the GPS but I had to pay almost 300.- more... [...]
car = smaller model (chevrolet spark) gps unusable.
(Translated by Google) 1) reserved car = paid with GPS supplement (rental company not informed; I had to insist a lot to have one.)
2) Car received = lower model (chevrolet spark) ...
3) The rental company insists on renting me a bigger one but with an additional charge => I refuse. (I keep the chevrolet spark: (for 20 days all the same)
4) By unpacking the gps (the next day 100km further => unloaded + no charger or cable in the pocket => unusable: I used maps on the phone the rest of the days)
5) default key empty battery on board the next day with (open / close door operates randomly) used manual key to open and close door half the time.
[...]
Very satisfied
(Translated by Google) I am very satisfied to have chosen Authentik Canada. The car was perfect for us, in line with our expectations.
Compliant
(Translated by Google) Compliant, good value for money, good car
An insurance of $170 to be paid in addition to the recovery of the vehicle. Low fuel consumption
I was offered another vehicle, mine not being available
(Translated by Google) I was offered for the same price a ram 1500 with still winter tires on May 22 and without a step to get into the vehicle vehicle be told that the vehicle was not available
Very good car, however complicated recovery...
(Translated by Google) Car model consistent with our reservation. However, recovery of the complicated car at Toronto airport, a lot of time wasted (almost 2 hours) at reception because of problems understanding what was or was not included in our reservation. Credit card did not work, but debit card yes, the exact opposite of what the rental company indicated. On the other hand return to the airport of Montreal top, very fast. [...]
poor delivery Reviews
(Translated by Google) I am very disappointed and not at all satisfied with the condition of the vehicles, I suffered several problems
the 1st car seemed very old, the engine made an abnormal and very deafening noise
I asked to change the vehicle at another Avis agency in Ottawa, but the vehicle quickly reported alerts to change the oil quickly, the maintenance had not been done correctly, I am very unhappy, this serious fault would have could put us in danger on the road
after reporting the incident to the hotline, I went to another agency in Gatineau, an Avis employee noticed the problem and filled the oil tank with new oil, which allowed me to finish stay in better conditions
the 2 vehicles were clean inside and out
the positive aspects are the fast processing of the order, the price, and the telephone reception and in the agencies
[...]
Nothing to say
(Translated by Google) Alright ! No problem
insurance option not communicated when booking
(Translated by Google) This is generally the case with many car rental companies, but the additional cost of insurance is not provided for when booking and it is when you pick up the vehicle that it is communicated and strongly recommended.
We are happy to have done business with you.
(Translated by Google) Your service, your staff, and the car we are delighted. The next rental will be with your company.
Do not take the option of full prepaid
(Translated by Google) We paid a full tank in advance but returned the vehicle with 3/4 full but no refund!
The Thrifty Montreal team is TOP!!!
Perfect
(Translated by Google) The car was very good and perfectly met my expectations for the trip I had planned. Only small negative point the high price of the insurance that I paid at the rental agency.
I recommend with eyes closed
(Translated by Google) We arrived in Montreal the day the highway to the airport was blocked, so there was a huge delay in car returns to the agency. The staff apologized many times and did everything possible to resolve the situation as quickly as possible.
Car in very good condition. No worries about the return.
I recommend
Comfortable
(Translated by Google) Had a Toyota Camry and it was easy to drive and fun.
Decent rental cars. Easy service
(Translated by Google) Very friendly front desk employee. Little wait. Possibility to return the vehicle to another agency
Very good rental
(Translated by Google) Everything went well. The agency was very available and efficient.
Vehicle more spacious than expected and well equipped
(Translated by Google) Although the car had some minor scratches (immediately reported to the Avis agency), the vehicle fully fulfilled its function (comfort, space).
Only downside: we had ordered a GPS, but we did not find this function in the on-board computer.
On the other hand, this was largely offset by the presence of the Apple CarPlay / Android Auto functions (much more precise and user-friendly than a classic GPS). 4G coverage is very good, even outside urban areas (eg Laurentides, Mauricie), but you need to provide some data on the mobile plan (1-2 GB for 10 days)
[...]
Excellent value
(Translated by Google) We obtained and returned our car very quickly, we took the full franchise buyout option for a low price.
Very good vehicle reception
(Translated by Google) Nothing to say about receiving the car at Avis Budget plateau Mont-Royal: very warm welcome, no waiting and advice for driving in Canada as a bonus! To recommend without hesitation!!
Roadtrip in Quebec
(Translated by Google) Excellent performance. Quick refund.
Wolswagen Tiguan with a super smooth and very comfortable ride.
(Translated by Google) I had taken an upgrade once I arrived at the airport so I drove a Wolkswagen Tiguan which was very good! I was able to drive several hours without any problem, no back pain, bluetooth on top, large trunk for all the luggage and my grandmother's wheelchair. I recommend this very clean vehicle.
Only downside, I couldn't put my mother as the 2nd driver when booking (only accessible to the spouse), and thus get an idea of the price. This had to be done on the spot a little constrained because requiring the car in any case. 2nd downside, it was not possible to separate the rental in 2 to make one week a driver and the 2nd week the other driver.
[...]
Very satisfied
Perfect
(Translated by Google) Perfect
Nothing to say
Mixed review
(Translated by Google) The car was clean and comfortable.
It was a JEEP compass.
Unfortunately, it's Thrifty's customer service that leaves me skeptical.
There were slick front tires and the only solution was to drive 2 hours (one way) to change vehicles, so an afternoon lost in a busy schedule that was not possible to modify. So we talked about it when the rental was returned, the compensation…a $100 voucher Valid for 1 year. When you only rent vehicles on vacation abroad and the next one will take place in 2 years, you might as well say that the gesture is useless.
Namely that their petrol option, which was presented to us as a bank loan of $70 and which would be used to top up the petrol on our return and make payment for a full tank of petrol! Our tank being at 5/8, they "made the gesture" to modify the loan for a payment of $46.
And beware, you have basic insurance with Authentik Canada, but at the office they try to sell you another basic insurance at $7 a day. Up to you!
Here is our return, I have the impression of having been taken for a pigeon, we will be more vigilant next time.
But the services of authenticity Canada we are very happy.
[...]
Car rental
(Translated by Google) Excellent service and speed!
Smooth and compliant rental
(Translated by Google) Simple and compliant rental. Vehicle upgrade at no additional cost, easy to pick up the vehicle and return it.
Quick responses from Authentik.