Car rental
We had a Hyundai elantra, good fuel consumption and good comfort.
(Translated by Google) The employees received us well, very kind and smiling! No worries with the car, nothing negative to say, only good.
excellent car delivered quickly
(Translated by Google) Provision of an upgraded car compared to the one selected, quick availability. No worries during the trip. I order
The Nissan Sentra was comfortable and very good on gasoline
(Translated by Google) The car was running well but did not like the traffic it had difficulty moving at low speed
Great !
(Translated by Google) It's been 2 times that I have called authentik canada for car rental in Quebec.
The day of our arrival, we received the vehicle without any problem at the Montreal airport. A GMC SUV. The vehicle was immaculate (cleanliness).
In addition, I had several questions to ask the Authentik Canada road trip specialist during my stay. The service has always been perfect.
THANKS. I highly recommend your services.
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My trip to Banff
(Translated by Google) Exactly what I was looking for excellent service!! THANKS
great service
(Translated by Google) Really good price towards doing business with car rental suppliers.
Very good service
(Translated by Google) The car was perfect with no issues. Our plane flight was delayed, supposedly the supplier should have been closed for 15 minutes, but he was there and we got the car back as planned. The return was very easy and quick. Great service.
Great car but...
(Translated by Google) The service delivered by authentik canada is very good and the car was perfect.
However the AVIS agency staff was unprofessional. We came 2 times before the day of the reservation to reserve a child seat, on the day of departure there was no child seat and the staff made no effort to provide us with one, all with an attitude disrespectful.
Clean car, quick availability and return
(Translated by Google) We rented a Toyota RAV 4 gauge vehicle, we had a Ford on site. The car was clean and met all of our criteria.
The recovery as well as the return of the vehicle was very fast, so we were very satisfied.
Perfect
Can do better
(Translated by Google) After five years of renting vehicles in Canada, mainly in Quebec, this is the first time we are not completely satisfied. We had to exchange vehicles 3 times:
- the 1st exchanged follows cleaning of the interior of the vehicle where the seats were wet
- the 2nd vehicle which replaced the 1st, the air conditioning did not work.
We suddenly came back to exchange it and we had a vehicle that worked but which was not of 1st youth, hence our disappointment.
On the other hand, the care in Toronto was very well managed.
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No problem
(Translated by Google) We got our car back very quickly. The car was new so in excellent condition. No issues for two weeks. Quick delivery of the car without adding costs.
Good
(Translated by Google) GOOD
Alright
(Translated by Google) The car is not the one expected (Dodge instead of Hyundai) but this is not a problem at all because the car is of excellent quality, and new.
All simple formalities but a lot of queue at the notice counter at the airport
Loop in the Rockies
(Translated by Google) We spent 3 three weeks in the Rockies, rented a vehicle July 19 through Authentik with Avis in Calgary, starting our road trip. Have resided in four different cities in Alberta and British Columbia. Breathtaking landscapes, we visited other parks Canada. Customer service from the Avis Calgary rental pick-up agent was second to none for help and advice. The procedure for returning the rental vehicle to Avis is really efficient. What can I also say about the customer service with Authentik, this is the second time I've done business with them and it won't be the last. Cost savings, support and follow-up make Authentik an indispensable travel partner. [...]
Simple and fast!
(Translated by Google) Simple and fast car rental experience, from A to Z! I would not hesitate to use your services again for a future rental. THANKS!
full return forced sale
(Translated by Google) When picking up the vehicle, a so-called option is mentioned to us: the provision of full return at a very competitive price (1.45CAD per liter, against 1.7/1.8 CAD in the stations). We therefore suggest that you return the car with the tank empty since these pricing conditions are wonderful.
We choose to return the vehicle with a full tank (minus the few km to do Montreal - Airport), not really believing the rental company.
And there on the way back, we are told that we took this famous option (presented as such), and that it costs 83 USD whereas the full tank for our vehicle never cost us so much (we are therefore far from 1, 45CAD). We refuse to pay for a second full, since the tank is almost full.
And there the rental company tells us that we will have to pay for the missing liters at more than 3$CAD per litre.
We didn't let it go, and didn't pay that price, but it's a nice little scam all the same.
Our advice: firmly decline this option, the flat rate presented is based on a very light price per liter but for a capacity always greater than the actual capacity of the tank.
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Nissan Rogue
(Translated by Google) I deplore the lack of professionalism of Thrifty who gave us the vehicle with the tank practically empty...we had the capacity - theoretical - to cover 73 km!
Calgary and surroundings with a Nissan Kick
(Translated by Google) We had excellent service and great satisfaction with the unlimited km car.
Good progress of my rental
(Translated by Google) My rental went very well, I had a vehicle similar to my reservation, the staff there and back were helpful. Be careful though the agencies in the city center have few vehicles, I advise you to book for the opening.
Alright
(Translated by Google) We rented a car and everything went smoothly! We were even surprised by the quality of the car which was superior to what we expected to receive. We recommend !
car rent
(Translated by Google) Excellent experience
It was fine
(Translated by Google) Efficient check-in and check-out. The car was ok, but I think I might need some maintnance, breaks seem a little weak. Otherwise, the rest was good, because well equipped and easy to drive
GOOD!
(Translated by Google) Price more expensive than my first rental in 2021 for fewer days (9 days in 2023 versus 11 days in 2021) — we even found cheaper prices elsewhere for two drivers when everything was finalized with Avis, and practically impossible to add a second driver — we were very disappointed on this side. To add a second driver, the first driver is automatically/compulsorily responsible for the second driver if something happens even if the second driver has his own insurance or if he joins the insurance of Avis without counting the exorbitant fees to add a second driver (we're in our 30s and nothing like being 25 to drive a rental car) which was around $30 a day. Also make sure to look at any damages to the car before rental (we have added 3 that were not shown on the "sketch" of the car). To be honest, unlike my first experience with Avis, I'm not satisfied.
On the other hand, excellent customer service from Authentik Canada as usual. Very fast and efficient. My plans changed along the way and each agent responded quickly and efficiently. Also, Authentik Canada is very understanding. Very satisfied on this side.
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Better by AC than directly by the rental company
(Translated by Google) Impossible to book via the rental company's website to pick up the car in the city and return it 17 days later at the airport... Going through AC, it was possible and even more! Without price increase! The icing on the cake, the type of car booked was not available...I received an "upgraded" car
Renters are always rascals
(Translated by Google) Having rented an intermediate car, the rental company offered me an SUV for 15 euros per day, answer NO.!!!
Then proposal at 6 euros which I accepted
On the other hand refusal of any other guarantee.
Once again (third) the maintenance of the vehicle appeared and exceeded before the end of my road trip. The rental companies are more and more negligent. Good KIA SELTOS vehicle.
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Good service with Avis
(Translated by Google) Everything went well with the Avis company to pick up the car (we took it 2 hours in advance).
And getting the car back to Calgary was easy with no issues.
compliant, no surprises
(Translated by Google) car rental was the most successful thing of our trip to canada, Thank you Authentik Canada
Worry-free travel
(Translated by Google) A very big surprise as soon as you get off the plane: a Jeep Grand Cherokee with barely 6,000 km on the clock, smelling like new. It's great to start the roadtrip.
Car with a full tank and a GPS that works on headings and not on addresses, but we did well. The Avis agents are very welcoming, smiling and professional.
nothing to say about the car, nickel
(Translated by Google) I put very satisfied because the car was very good!!!! on the other hand BIG disappointment at the support!
I took on authentik canada with deductible option at zero € so I paid something like 70€~ more than the package displayed so that if I am caught or otherwise have the deductible on the back
once dear thriftyle receiver had nothing to do with it!!! card imprint 500 dollar deductible!! and if there is anything withdrawn and after that it is me who must take the steps to get reimbursed with authentik who therefore tells me why paid the peace of mind for nothing in the end especially since the "moustafa" receiver of his badge was very little courtesy and limit had nothing to do with it, it's that or sort out your shit (the holidays started well (stress, nervousness, misunderstanding, bound hand and foot)
in short I would choose differently the next move surely
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