Car rental

Compliant and worry-free car rental

(Translated by Google) Car reserved via Authentik Canada, very good follow-up from Authentik upstream until D-Day.
Picked up at the airport and dropped off in town.
Car conforms to the reservation in gauge. Book well in advance because it is difficult on site in the summer or even impossible for large vehicles.
Remember to take photos of the bodywork at the reception otherwise they tend to want to pass certain traces on your account. [...]

Easy and successful

(Translated by Google) We rented a car. All the process for the reception until the return was easy. I recommand it.

Very good but lack of communication between Authentik and the rental company

(Translated by Google) Very well, but there is a lack of communication between authentik, the rental company and us. The rental company did not know what he had to rent us (options, second driver, gps). You have to be vigilant and insist on the basis of the voucher. We also didn't know what the return time was: 4 p.m. according to authentik, until 7 p.m. according to the rental company because we "paid for the full day". On return, no document/email proving or informing us if everything is fine on their side. Two days later we are still waiting for news. [...]

Perfect

(Translated by Google) Perfect
Clean vehicle, clean arrival and departure procedures.
Nothing to say

Rental good but pick up difficult

(Translated by Google) Renting through authentik Canada is top notch, good value for money and always quick to respond to questions


However, when we arrived, our rental company did not have a corresponding vehicle and tried to offer us a smaller vehicle...
We finally got a vehicle of our category by negotiating a vehicle that was not ready (not cleaned and without a full tank of gas...

In the end everything is ok... [...]

Total satisfaction

(Translated by Google) A big thank you to the whole team for the professionalism!
Excellent follow-up and support.
I recommend 200%

Avis Car Rental

(Translated by Google) We rented a car (Ford Escape SUV) from Avis Metcafe Street in Montreal and took me to Avis Montreal Airport.
All went very well. The car was available immediately and we returned it without any problems.

Quality service

(Translated by Google) Pleasant welcome on departure and arrival.
Comfortable and clean car.
Too bad there was no GPS.

Rental facility

(Translated by Google) The rental of the car went well and it was quick to pick it up as well as to return it. However, the agency mentioned that we did not have breakdown insurance, so we added it and it turns out that we had one.

Alright

(Translated by Google) Very good and without any problem. The vehicle was clean and very comfortable

Very good value for money !

(Translated by Google) The vehicle was larger than expected. It allowed us to take full advantage of the long Canadian roads!
The only small negative point (but which did not change our satisfaction with the rental) is the bodywork and the windscreen wipers which were not in good condition.
But otherwise very satisfied!

Satisfactory overall

(Translated by Google) Nothing to reproach the vehicles, except the wipers which were HS. The vehicle has not been cleaned. When I got it there were two empty bottles, tissues and a pair of socks. Other than that very good stay. Sincerely

Too bad for the reception but very satisfied with the service!

(Translated by Google) At the start, it was rather bad start! Let's ignore the fact that the person who greeted us does not even answer our hello and throws us a: "What do you want?!" Very dry... he gets angry with us because we give him the voucher sent by Authentik Canada which is written in French: "What am I suppose to do with that! It is in French, I am not French ok !" In short, he explains to us that he can't do anything and after apologizing and explaining to him that we had only received a French version, he ends up agreeing to open the file... Needless to say that the rest of the exchanges were very tense, that it was very complicated to ask questions about the vehicle such as the type of gasoline to put in it... specify that we wanted to go to the USA with the car... he was not at all willing to communicate ! We specify that we were alone in the agency so there was no reason for this stress apart from the fact that we are French... Regarding the vehicle we were completely satisfied with the rental, it was a fully equipped vehicle, well fun to drive. On the way back, we were very stressed to have to go back to the office and finally the exchange took place downstairs in the parking lot with a nice young man so we were relieved! [...]

Fast

First rental experience = perfection

(Translated by Google) First, reserving a car with Authentik Canada was simple and quick, in addition to having a very competitive price.
In addition, the agents answered my questions and I was even able to get service in French.
We were treated to a 2024 Kia Seltos instead of the previously chosen hyundai. It was perfect.
My friends and I recommend.
I, who was a little worried about booking a car considering all the horror stories I've heard through my travels, I can assure you that my next rental in Canada will go through the services of Authentik Canada. [...]

excellent

Great Service!!!

(Translated by Google) Really very happy with the service and the vehicle that was loaned to us.
Easy, simple, effective!!!

Impeccable vehicle and services

A good rental via Authentik canada

(Translated by Google) Best cost/benefit compromise.
Authentik Canada has delegated the rental of the car to Avis
a Nissan Murano (slightly above the theoretical category)
Return to another pick-up location for approximately $400.

Opinion is better!

(Translated by Google) More than three hours of waiting at the Montreal airport for a FORD ESCAPE and the USB socket did not work. We saw AVIS customers next door served on time!

Listening and service

great service

(Translated by Google) Very competitive rates, and great responsiveness from Authentik Canada to adjust the rental after booking.
Correct vehicle at Avis.

Very satisfied

(Translated by Google) We are very satisfied with your services. No complaints. Very clean car. Friendly staff

GOOD

Alright !

(Translated by Google) Tb Except for the obligation to have the voucher printed in 2023, a digital version could be sufficient.
Otherwise tb car and easy handover procedures.

We are approaching perfection

(Translated by Google) From picking up the vehicle near the hotel to returning it to the airport, everything went very well. It seems that the rental company AVIS had problems with the availability of cars for certain customers, which was not the case for us. Admittedly, the only available car that was given to us (Hyunday Venue) was not well cleaned inside and all dented on the outside. But we preferred to opt for this one because the alternative was a Tesla and when we explained that we were going to tour Gaspésie, our choice was validated by the rental company. [...]

Car rental for 1 month

(Translated by Google) no problem with the car
Hassle-free pick-up and return
Only thing to report the car had not been cleaned outside as inside

Rental with authentic super!! Service A1

(Translated by Google) Renting with authentic was number 1!!
However, once at the AVIS kiosk, things got a little complicated! The AVIS representative did not want to accept my credit card with which I had paid (the full amount) for my reservation, to make his deposit… he wanted us to reimburse each other by authentik and asked us to make a completely different reservation in the name of my spouse with her own credit card. The new reservation was going to cost us more than 3x more than the price initially paid! Luckily, I called Authentik customer service, which resolved the situation in just 5 minutes! Authentik responded immediately and everything was settled quickly! It could have ruined our whole holiday! Thank you authentic! [...]

Practical Car

(Translated by Google) Different vehicle available _ smaller VENUE model

Nickel!

(Translated by Google) I recommend !