Car rental
satisfied
(Translated by Google) superb car but endless wait to pick it up, after a long trip, we queued for more than 2 hours, hell.
Very satisfied
(Translated by Google) Very satisfied to have gone through Authentik Canada for the rental, if only for the advantages such as the second driver and the deposit which is less than going directly. The only problem was AVIS in picking up the vehicle. 2h20 of waiting, 1h to go to the counter, and 1h20 to collect the keys... Suddenly we were upgraded from a Hundai Elantra to a Hundai Santa Fe! Clean vehicle and with full, full option!
We did more than 3000 km with no problem and to return the vehicle it's super fast, we enter the car park, and the people from AVIS take charge of the vehicle immediately (in normal hours).
[...]
excellent experience
(Translated by Google) we finally got a great Hyundai Venue (SUV)
Good experience with Thrifty
(Translated by Google) We had a friendly gentleman at the counter of the agency and very professional. We were pleasantly surprised to have a higher range of cars at no additional cost. Got the vehicle in 20 minutes. We will definitely use this agency again.
Very satisfied
(Translated by Google) The team arranged us well by making it possible to drop off the car in Calgary at no cost rather than Kelowna where the fires were raging.
Thank you for your understanding and support.
Good experience
(Translated by Google) Spacious and comfortable car
Waiting way too long...
(Translated by Google) Really a pity that we had to wait 1h30 for the car, especially after an 8 hour flight which was very complicated to manage with the children.
good overall
(Translated by Google) We had a good car, the only small problem is to have paid for a GPS which was not up to date so impossible to use!!!!! So didn't take the GPS option and used your mobiles..
Perfect
Ideal for a large family with luggage
(Translated by Google) Great car!
Driving insurance, air conditioning, panoramic sunroof.
We were very comfortable with 5 people + 7 luggage and bags. Or at 8 with 2 pieces of luggage and bags.
GOOD VEHICLE BUT WELCOME TO BE REVISED
(Translated by Google) The vehicle was fine but the reception at Avis Toronto was rather unpleasant with refusal to note the scratches on the vehicle... we hope not to have a problem because at the handover, no inventory
On the other hand, welcome to AVIS MONTREAL
Very good car but beware of hidden costs.
(Translated by Google) Be careful when taking the vehicle that they do not add paid options. Me they added 100 euros of insurance that I had to pay more when returning the vehicle.
Good value for money, super responsiveness from Authentik
(Translated by Google) Very good exchanges with AUthentik (adjustment of reservation dates, change of vehicle category)
The vehicle corresponded to the need, good deal with unlimited mileage and free additional driver for the spouse.
Flat on the rental company: took a very long vehicle from the Thrifty agency at Montreal airport (long queue + waiting for vehicle availability) and we were not an isolated case.
[...]
Disappointed with the Avis agency and the vehicle
(Translated by Google) To start, we waited 2 hours at the exit of our 8am flight because there was an inconsiderable number of customers and only 2 people at the counters……
Then, the car that is indicated on our rental is not the one we had.
Finally, we did a lot of Aqua-planning, it was by looking at the tires that we understood….too bad I didn't take a picture, the tires were smooth….therefore very dangerous for us but also for others…..
We warned the technician when returning the vehicle, but it seems that it makes them laugh ().
[...]
Perfect. THE reference guide for Canada
(Translated by Google) Renter AVIS Montreal Airport YUL:
THE - :
. Support a bit long for lack of sufficient staff at the counter (and despite the fact that it is common with that of the renter BUDGET)
. The initial vehicle (Nissan Rogue) was not equipped with GPS (unthinkable in 2023) as ordered
. The check of the condition of the bodywork was far from exact because the vehicle had just returned and probably not checked: almost no impact declared while the SUV was full of it.
. Check roughly corrected by benevolent fleet manager who conceded to me that the vehicle was at the end of its rental life, which explained the too many small impacts to list
The +:
. Kindness of an exemplary staff at the departure station
. Automatically upgraded to premium SUV for lack of GPS in initial vehicle in flash charge of the premium vehicle which had just returned from a previous rental
. AVIS staff recommendation to refuel yourself before returning the vehicle to avoid being overcharged by the rental company
[...]
Good experience
(Translated by Google) The car (Chevrolet) was comfortable. The gas level was only at 25% at the start, so we had to return the car at the same level (Not easy to predict) but we got a $50 discount for that.
Company to recommend
Vehicle not as ordered
(Translated by Google) Vehicle not in accordance with maintenance order overdue defective windshield wipers
Person not friendly during Check in very well no explanations and expeditious on the other hand at Check out in town very well
Vehicle without gps and dirty
(Translated by Google) The vehicle rented was a hyndai sante fe and not a higher consumption Toyota Rav 4 or ford edge. Dirty car and especially no GPS which forced us to modify our mobile internet plan to have car play.
In summary we paid twice for the gps
On return Avis told me to turn to Authentik Canada for the refund.
Alright. I recommend.
(Translated by Google) Alright. Efficiency, courtesy. Beautiful car. Flawless GPS.
Car rental
(Translated by Google) On arrival Avis did not want to provide us with the requested car, i.e. with GPS, Avis wanted to charge us extra for that.
We called Authentik Canada who fixed the problem immediately.
Authentik Canada was very responsive and very professional, we thank them.
Friendly welcome and professionalism
Vehicle corresponding to expectations.
(Translated by Google) Vehicle meets expectations. Quite a long wait time when picking up at the airport. No possibility to reserve child car seats in advance. But favorable opinion on the overall service.
It was perfect for us!!!
(Translated by Google) We had rented an SUV which was fully equipped, comfortable and state-of-the-art. Very reliable and sober in consumption, plenty of room for luggage, it was needed for a 2500km road trip !!!
Very good vehicle but 2 hours of waiting
(Translated by Google) The car very good but the catastrophic support 2 hours of waiting
Good value for money
(Translated by Google) Good morning
Initially it was planned a jetta but I was given an SUV, I was satisfied
Great
(Translated by Google) No complaints.
Nickel car with 7500 km on the odometer...
Model perfectly adapted to our stay with paths in the parks of the sepac
High advisor availability
(Translated by Google) Very simple rental with pick-up at the airport.
Corresponds to what I wanted.
Listening advisor despite my many changes
super simple and fast, impeccable car
Decent location but could do better
(Translated by Google) Rental from Avis at the Montreal airport of a Chevrolet Malibu. Nice car and in line with the desired range. however, it took more than 2 hours in line to get it (1 to 2 people at the counter for a lot of customers). Car also not equipped with a GPS as agreed.