Car rental
100%
(Translated by Google) Very well advised, very fast quote, car much better than expected, very friendly service provider chosen with authentic canada it takes 10 minutes to get the keys and 5 to make them really start the stay as best as possible. In summary nothing more to say c was impeccable difficult to do better Jacques
Very good car and very nice trip
Good value for money
(Translated by Google) For my rental of a compact car from Vancouver airport, I couldn't find a better offer than that of Authentik Canada which was really competitive.
On site, you can't escape the inconvenience of the rental company's staff trying to sell additional insurance (in my case: Thrifty) but you have to resist!
Bonus: I was provided for the same price with a medium car larger than the compact reserved, which is always nice (even if the rental company had first tried to make me opt for this larger size at an additional cost.. .).
The return was done quickly and without any problem. The price charged for the first fill-up supplied at the start (the car had to be returned "empty") is higher than the price at the pump, but it's impossible to escape this little trick, unfortunately.
In the end, a good experience when you manage to stick to what you originally want. You really should not hesitate to refuse all these additional offers which are presented with a little air of "it is essential to take this or that to cover you completely".
Thanks to Authentik Canada for offering very competitive prices for car rentals in Canada.
[...]
Family trip to Gaspésie
(Translated by Google) Thanks to Authentic Canada, via Chloé, we were able to rent a vehicle allowing the transport of 8 people which greatly facilitated our trip, the rental formalities were prepared and that also facilitates the trip.
Excellent
perfect rental
(Translated by Google) renting our car from authentic Canada went very well. everything was well informed to recover the vehicle and return it. Very friendly rental agency staff, who don't force themselves to take additional options and that's really appreciated. No surprise, everything is well explained.
the vehicle was very recent (2000 Km) and very well equipped (We had not taken any option and it was fully equipped)
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Excellent experience
(Translated by Google) The vehicle was in perfect condition, clean and we did not have to suffer from any problem during the time of our rental (more than 15 days). We were able to rent in downtown Vancouver and return the vehicle to the airport, very easily.
We recommend 100%.
Car rental
(Translated by Google) Very good communication. Very well maintained new vehicle.
More expensive than expected...
(Translated by Google) I give a good mark to my advisor Chloé Corneillier. She answered my questions well and knew how to make the changes when I asked her.
However, when I picked up the car, I asked to have a GPS in the car (which was mandatory for my trip). I asked if I was going to pay more than expected, I was told that I would not have to pay anything else. Whereas, finally, I had to pay for the GPS and the upgrade. I don't find that normal. I find that GPS should be mandatory in every car rental. Canada is so big, it's impossible not to have a GPS, especially as a foreigner.
[...]
Good vehicle.
(Translated by Google) The reservation of the second driver not anticipated. Contradictory information: Authentik Canada asked us to leave the gas tank empty and the rental company told us that it had to be filled.
A little long at the start because everyone arrives at the same time, but the article is very fast when the car is returned. However, I'm still waiting for the contract they were supposed to send me. Otherwise good service.
(Translated by Google) The shuttle was on time and quickly. Very well.
Professional
(Translated by Google) Perfect
car rental
(Translated by Google) very satisfied because upgraded
Voucher immediately recognized and accepted, no unpleasant surprises
(Translated by Google) The price already: after having gone around (almost) all car rental companies and platforms, Authentik Canada remains undeniably the cheapest, but above all, the most reliable. Insurance is included, the conditions are very clear, the lessor is identified and recognized, in short, only good.
The only downside concerns the renter's baby seat rental option, dirty and unsafe, like almost all car rental companies in the world (including North America and Europe)...
This is a point on which global legislation should evolve significantly.
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Quebec car rental
(Translated by Google) Thank you Authentik for your seriousness
The delivery of the vehicle and its return was carried out quickly and professionally.
(Translated by Google) The type of vehicle handed over was one category larger than the one ordered. We have benefited from greater comfort for the same contract. Fuel consumption was higher.
Correct
(Translated by Google) Kia Sorento
Good size vehicle
noisy car
We are far from the standard of the commercial photos displayed
Impeccable thrifty rental service
Really paid the price indicated!
(Translated by Google) You are perfect ! 0 problem! The price quoted was exactly or even cheaper than expected! the cars were awesome! Highly recommend! And long live Canada!
simple and fast friendly personal
(Translated by Google) hello
after booking a basic compass jeep (excluding GPS) for my stay..
the day of the care which was the 30/6/2018 day of great influence...
the car park was a bit quick after 30 minutes of waiting, the pick-up was simple and cool, a little coffee or tea for the wait would have been nice.
at the time of pick-up the person tells me that there is no suv for the moment and tells me to wait 30 minutes longer until a car comes back in the end
3 minutes later they come to see me and they tell me that there is a cool bmw x3 available (in addition to any GPS option included)
WHAT TO SAY ABOUT NOTHING JUST A COFFEE OR TEA FOR WAITING.
then it's the vagaries of renting and above all when it's in the city center...
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Journey to the west
(Translated by Google) Very good service. Clean, economical, spacious car with lots of technology. The return to the airport super easy and quick to return the keys. I highly recommend Authentik Canada.
Very good service
(Translated by Google) We were upgraded to a larger car at the same price, and brand new (6km on the odometer!) No delay at the Avis counter. The GPS included in the price should be refunded to us as we had our own. We were obviously offered additional insurance for tires and windows, but was it really necessary?
Very well
Comfortable car.
(Translated by Google) Comfortable car.
removal of the vehicle
(Translated by Google) no problem picking up the reserved vehicle. Warm and quick welcome. Very professional handling and explanations delivered.
Perfect
Superfluous in town...but essential elsewhere!
(Translated by Google) Very satisfactory welcome when signing the contract, valet on the other hand not very friendly and in a hurry giving only summary indications on the operation of the vehicle.
Excellent
(Translated by Google) Very good customer service.
Car clean and consistent with what we reserved for you.
Nothing to say
(Translated by Google) Good price
Pro agency with quality vehicles
Thanks
Car rental
(Translated by Google) Hello, picking up the vehicle in Montreal went very well. Very friendly staff. On the other hand, to return the car to Quebec, we had to wait 2 hours because there was no one at the Discount counter of the Concorde hotel. Cordially. Mr BERLIOZ
Quality of the rented car (model and cleanliness) but flat on the NOTICE procedure
(Translated by Google) Hello,
1/ When signing the documents, there is a charge for the 2nd driver. We have rectified this element (in accordance with the document received by Authentic Canada which specified that the 2nd driver was free).
2/ When booking the vehicle, we took the GPS option ($10/day).
Out when taking the vehicle, we found that the car was equipped with an integrated GPS.
So we immediately went back to the AVIS counter to return the GPS (not useful) and asked to remove the GPS option that we had taken. The employee informs us that she cannot do anything and directs us to customer service (by telephone): impossible to reach.
In the end, a good vehicle but you have to be careful about the documents to sign and a blatant observation that the customer's interest is not taken into account (what about having 2 GPS in a car)
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