Car rental

No problem

(Translated by Google) Be careful, however, ask all the questions about the supplements offered, the friendly clerks can offer you options that you may have already paid for with Authentik.

Car

(Translated by Google) Very professional welcome on arrival and departure

Despite choosing the largest possible model, the trunk is small

(Translated by Google) Unfortunately, I cannot find cars with a trunk allowing to put 1 suitcase and 2 bags. Although we took the "Luxe" category, once the suitcase was put in the trunk, we were able to enter a travel bag easily but the second with great difficulty. This is unfortunately a recurring problem and you can never know before renting which model you will finally have and what the trunk capacity will be; it would be a significant step forward on the part of rental companies to put in place a guarantee on the capacity of the trunk.
Otherwise, very good contact with Authentik during the rental. Only regret, the fact that they do not accept American Express cards. [...]

Ok.

Worry-free rental

(Translated by Google) We rented a vehicle through this provider and everything went well.
No nasty surprises
I recommend it

Impossible to add a second driver on the car rental despite confirmation of the Voucher - no help from them

(Translated by Google) Dodge Caravan rental car: very good
On the other hand, we had paid in France for the addition of a second driver, which it was impossible to obtain from the rental company and which the agency could not solve because of a computer code.
Finally we were reimbursed before the end of our stay.
Tip: add the second driver on site

Perfect !

(Translated by Google) Very convenient pick-up and drop-off location
Very clean, spacious and almost new car. Unlimited mileage is a must in such a vast province! We got a welcome upgrade
The only thing missing: the GPS, apparently they are not standard and you have to take it as an option (quite expensive)
Our phone did the trick but you need to have internet access. [...]

Impeccable

(Translated by Google) Professional and efficient service

American style!

(Translated by Google) Good service. Avis wanted to upgrade us and give us an 8-seater SUV, which we refused because it was too big for us. We had a Dodge already big enough for the two of us! Too bad the GPS never worked!

Great first trip

(Translated by Google) Thanks to Authentik Canada, we spent 12 wonderful days for this first stay in Quebec. Really great experience and a lot of professionalism.

Perfect

(Translated by Google) Everything went well from pick up to return.

Limited service but good vehicle

(Translated by Google) We were surprised by the lax side of the employees when taking the vehicle, where we had to insist that the attendant note the various scratches and small damage already present on the vehicle. Same observation on the return, where we were told that the condition of the vehicle would be checked the next day... compared to other international experiences, a little surprising...

We also had the bad surprise of having to pay the one way costs when the vehicle was returned, even though they had not been mentioned by the staff. We were curtly told that they were indicated in the contract under a link called "discontinuance fees", which was not clear to us. [...]

Car Rental Satisfaction

(Translated by Google) We are satisfied with the rental of the car. On the other hand, we are not satisfied with the GPS which did not indicate the highways to us and always wanted to take us through the longest routes.

Late delivery

(Translated by Google) Wait more than an hour because car not ready!

Perfect.

(Translated by Google) Almost new Toyota Sienna vehicle. Perfect

Ineffective partner

(Translated by Google) Everything went well with Émilie from authentic Canada for the reservation, however the complications started at the Trifty office, the car was delivered to us 2 hours late, to minimize this wait we were offered a car much smaller without financial compensation that we refused. Our word was questioned on the fact that the 2nd driver was free, despite the documents that we showed it was necessary to telephone Emilie whom Trifty had difficulty in reaching.
Last year everything went well with the downtown office, maybe we shouldn't go through the airport?
[...]

vehicles

(Translated by Google) very satisfied with the vehicle, I will come back to authentik for another rental

Impeccable vehicle

(Translated by Google) We had a vehicle that corresponded well to our request and impeccable. No worries about the return.

Very well

(Translated by Google) We arrived at the Avis agency at the scheduled time, the car was ready, no waiting after the few papers and instructions on driving in Canada, we took the road with a large clean recent Dodge car, full and well equipped. No worries and for the return everything went just as quickly. Impeccable to recommend

Perfect

(Translated by Google) Car beyond our expectations
Very practical, comfortable and easy to use
Big trunk!

Great and thanks for the upgrade

(Translated by Google) Very well received and informed

Delivery of the car very fast and impeccable - Ditto for the return in Calgary

comfortable but gas-guzzling car

(Translated by Google) I got a Chevrolet Impala. Comfortable but vehicle that consumes at least 10 l per 100 km! moreover the GPS system is NOT A GPS. it's a call system, we don't have any card available, it's not very useful and expensive (15 Canadian dollars per day). In addition operators often make mistakes and send you to the wrong address.
problem also on this vehicle wiper too slow, which is dangerous in case of heavy rain you can not see anything for several seconds. [...]

everything went well

Non-compliant dog

(Translated by Google) The rented van was not as pictured
We had a transit utility style van.
We would have preferred to have a gmc savana...

GPS

(Translated by Google) The GPS did not work very well, we had to take google map on our phones.

Very satisfied very welcome

(Translated by Google) Very warm welcome to the agency. The chosen vehicle was not available and we were upgraded.
However, be careful with maintenance because the first vehicles offered had to be serviced.

Perfect !

(Translated by Google) Car in very good condition
Very competitive prices
Extremely simple and fast delivery at the airport, lovely staff
Fast pick up from Place d Armes in Montreal. It lacked, all the same, on the part of the adviser some explanations on the operation of the car.
I will rent with Authentik Canada next year without hesitation

Excellent experience with Authentik Canada.

(Translated by Google) Car picked up in Toronto and returned to Montreal airport. No waiting either way. the price corresponded exactly to that advertised (GPS rental, vehicle abandonment costs, etc.)
Our advisor Emilie Boivin was very available and efficient in answering all our questions and we thank her very much.
We highly recommend Authentik Canada for its professionalism and seriousness. [...]

Very good value for money and efficient service

(Translated by Google) The online booking process is very easy. Quick response.
Efficient service with very good value for money.
The vehicle was as expected (although we got a Nissan instead of the advertised Toyota.
Only slightly negative point, the waiting time for the pick-up of the car on arrival.