Car rental
Upgraded upon arrival
Efficiency
(Translated by Google) We were able to pick up our car without any problem and return it to the airport very easily (directly at the departures level with a person who took care of it!!!! Very appreciable when we leave)
Correct service
(Translated by Google) good price,
respected category car, almost new (2018) with 17000 km.
Quick check-in on site, but impossible to put a second driver "for free" as indicated in the description "without supplement", the agent at the agency did not want to know...
Good point: no pre-payment of the full tank at check-in, so tank to be filled up on return.
So ok overall.
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car rental
(Translated by Google) 100% satisfied with this service.
- Nearly new leased vehicle
- Quality service for the installation and return of the vehicle.
Very spacious car, well motorized, great for 5 people with luggage
(Translated by Google) Motorisiarion v 6. Great. Very spacious car. 1100 s on the counter. At the top for Log course. Consumption 12 liters. Very fast pick-up and return to the rental company
Ok if you don't have a problem
(Translated by Google) Taking the car was done without any problem, the person even struggled to get a good seat for our daughter. However we had a problem and we managed to contact them after 5 times. However when we managed to reach them the counselor did not speak French and hung up on us.
For the return, done in 5 min at the airport asking us to leave quickly... No possibility of paying in cash, no explanation and no paper.
However the car was fine and very clean.
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Ok
Very professional
car rental canada
(Translated by Google) When we arrived in Montreal, we went to Avis to take possession of our car. There we had to wait more than three hours to reach the employee. There were only two people to take care of the Avis and Budget counters. The person was charming (and hats off, given the people who were dissatisfied with the wait!). She upgraded us for 60CAD only. On the other hand, our afternoon was "fucked up"!!
When we returned to Avis to return the car, the person who received it was particularly rude. she walked around the car without speaking to us and then gave us a piece of paper. in front of my dispute (it was noted 150CAD), she answered us "if you do not agree, go to the office!). Which of course we did... Fortunately, the person to whom we had rented the car was there. at first his manager wanted us to pay 150CADD. After refusing and threatening to file a complaint (I had the contract indicating 60CAD), they lowered his income to the initial contract. Others people have found themselves in the same situation.Avis Aéroport really lacks organization and professionalism!!!Very disappointed with the service.
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Very satisfied but.......!
(Translated by Google) We went through Authentik to reserve a vehicle during our trip to Canada. We appreciated the advice provided by the site. The description of the rental was complete and the car conforms to the latter. On the other hand, the pick-up of the vehicle at Avis on August 7 was catastrophic. Our friend who was waiting for us in Montreal had warned me that there was an abnormal wait at this rental company when we landed, so I hurried to get there, leaving the rest of the family to pick up the luggage, at 6:15 p.m. I started the queue with more than 30 people in front of me and only 2 people at the counter. At 9:15 p.m. I can finally take my vehicle. For good form I contacted Authentik to inform them of the lack of professionalism on the part of Avis. I can understand that we arrived in high season, but everyone obviously had a reservation, so the crowds were predictable. The return was however much faster, around 15 minutes.
We had a great stay and that's what we'll remember. If however this renter could give an answer I would be delighted
William R
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Speed and smile
(Translated by Google) Rental in all respects in accordance with the reservation taken and return of the vehicle fast and efficient.
Practical and reliable
(Translated by Google) Small fright while recovering the vehicle (yet at the time indicated) because there was no more! Fortunately a car came back at that time and we were given it. So the cleaning was not great...
No child seat, we bought the seat for the stay because it was impossible to bring it back by plane!
Not the expected car but no regrets
(Translated by Google) I picked up a dodge durango whereas originally I had reserved a Chrysler sedan but with no regrets.
The car was great and easy to drive.
The team was relatively nice and the return went well and was quick.
Very satisfied with Thrifty
(Translated by Google) Simple recovery of the car, clear explanations, clean and pleasant vehicle.
Quick vehicle delivery.
Very well
(Translated by Google) Apart from the fact that it was a corolla, it was as usual, very good,
I had lost my voucher when taking the car.
I phoned and was emailed a copy instantly.
Great service when disembarking from a 9am flight.
Congratulations !!!!!
No problems to report
(Translated by Google) Rent without worries but with an additional cost with the extension of guarantee all damages (not obligatory certainly!).
No problem
Very good rental company
(Translated by Google) I did not know this car rental company, and I must say that the welcome was perfect, as well as the service (possibility of returning the car to the airport and adding a second driver at no additional cost).
The car was in very good condition and exactly matched the selected model.
Just a quick note regarding the Authentik Canada voucher information on this. The full tank of gas was not payable when picking up the vehicle, however we had two possible choices when returning it: return the car with a full tank, in which case nothing was charged (best option in our opinion ), or return the car without having filled it up, in which case you will be charged the full amount (if you choose this option, it is therefore better to return it almost empty, than 3/4 full, etc.)
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Very satisfied
(Translated by Google) Very correct car, in good condition with few kilometres. A large model is more suited to the slightly bumpy roads of Canada. It would take a clearer address of the car park, to return the car (there are several in the same street !!).
Very satisfied
(Translated by Google) I would have liked to take the vehicle to Lévis rather than to Quebec, I have to rent again in October but Quebec is too far, 100 km round trip.
Beware of drop fees
(Translated by Google) We rented with Authentik Canada because the prices quoted were very competitive (about half price). We got a Chevrolet Trax from the Thrifty office in Calgary.
However, the cost of dropping the car in another office (Vancouver) was not included, so we had to add a participation on site. It was still competitive, but it would be good to have an estimate of these costs at the time of rental.
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A beautiful brand new Golf with air conditioning! Very comfortable!
Good rental agency
(Translated by Google) Helpful Montreal downtown agents, rental car in very good condition, quick key collection, and perfect return also on the airport site.
Discount Québec's free shuttle to get to the airport is a big plus
Additional driver problem
(Translated by Google) The discussions with Joannie Bruyère were very satisfying. She sent several emails to answer our questions and tried to contact us on the phone, but we were not available. At Thrifty East, we got an upgrade and were able to travel with a more spacious vehicle than expected, which we appreciated. However, we are currently in "dispute" because on the contract chosen as it was written on your site, it was specified that the additional driver would be free insofar as he had the same name and lived at the same address as the person who rented (reason why I had chosen this contract), which was the case since it was my husband. When picking up the vehicle, the person told us that it was impossible. When we returned the vehicle, another young woman photocopied the documents, did not close the file and told us to refer to her superior. We are currently awaiting the response and hope that your organization will help us resolve the issue. Cordially [...]
If Authentik Canada is great... AVIS is to be avoided
(Translated by Google) Authentik Canada is absolutely not in question: we can also note and underline their great professionalism on the other hand NOTICE the service provider is just LAMENTABLE.
We have selected a vehicle pick-up in the city center agency and a return to the airport. Have a net quote etc.
Recovery time of the vehicle in the agency: 1h45!!!! To take into account a priori, it is always like this.
They take your credit card hostage and insist that you take out additional insurance. If you refuse... they charge you 75€ (estimate charges read your contract carefully). When you return the vehicle, he gives you no explanation. You have to SHOUT so that we take away this price that they do not justify. Are these people crazy or thieves?! A shame
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good rental
(Translated by Google) RAS
Excellent value
(Translated by Google) Authentik gives a very good price. The rental car was almost new. No hidden fees. We highly recommend Authentik. Thanks.
Appreciable
(Translated by Google) Listening at the counter in Toronto even with the language barrier. We asked for an upgrade and it was possible and without too much expense. Only downside the rental of the GPS was not visible at the rental company but after a little discussion with Authentik Canada it was fixed!
Agency Authentic: perfect, Thrifty: average
(Translated by Google) Quick and clear answers from the Authentic agency, thank you again for everything!
Regarding the Thrifty rental agency, it's OK but there was a problem at the airport to receive the car, which was not ready (they didn't have any more!). We waited over an hour when our plane was already 45 minutes late! And that was really a very, very bad surprise! Organization deplorable at their level, for the rest RAS
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Car rental: excellent service!
(Translated by Google) After a long process of research and comparison to rent a 7-person minivan (taken from Halifax, left in Montreal), we opted for the most financially attractive offer (thanks to Cloé for her patience!). We obtained an almost new vehicle with all the possible functions (connected on-board computer, GPS, high-performance air conditioning, etc.).
We will trust Authentik Canada again!