Car rental
Quality service
Very good value for money, I highly recommend going through this site.
(Translated by Google) Very professional advisor, was able to answer all our concerns. No problem dropping off and picking up the car at the chosen agencies.
Super location
(Translated by Google) Top notch service
We were upgraded at the airport which is very appreciable
To advice ????????
Impeccable
(Translated by Google) Good Passat VW car, efficient service and good value for money.
No complaints.
Mixed review
(Translated by Google) Car rental at Thrity Montreal.
Pros: Pleasant and knowledgeable staff.
Cons: Car not very clean, stains on the seats.
No problems for the rest.
Authentik Canada au top !
(Translated by Google) Everything went very well, the Authentik Canada advisor was great, she is available and responsive. As a car we had a brand new Mazda CX-3. The handing over of the keys by the attendant was very (too) quick and we lacked information (type of fuel, the free number on the key...). GPS problem that never worked.
The vehicle offered did not suit us and few alternatives were offered to us at the start by the car rental company.
(Translated by Google) The rental agency offered us to take an uncomfortable Jeep where visibility for passengers is limited (the dashboard is high and the windows are small). We had to call Laurence from Authentic Canada to find a solution and return to the airport to get a more comfortable vehicle (it's still important when you spend 2 to 3 hours in the car for 2 weeks). In the new vehicle, we had indicated that the oil change light was on, we were told that we could still leave and in the end we had to put up with a smell of diesel in the vehicle, certainly because of this oil. used not replaced.
Another point to know, the policy of this rental agency is to remove the rear parcel shelf from all vehicles. Your suitcases will therefore be visible and accessible in the trunk of the car you are going to rent...
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Quality service
(Translated by Google) My experience with Authentik Canada is more than satisfactory. Chloé, my advisor, always responds quickly and clearly to all my requests. The information provided is comprehensive and genuinely useful (ranging from advice when leaving your own accommodation for your stay, to how to drive a car with an automatic transmission).
The vehicle rental service is in itself quite satisfactory, efficient and simple. The car was clean and functional and we were able to use it without mileage limitation. The deposit was also very simple and the possibility of returning the car to a branch other than the starting one for a moderate price is particularly appreciated.
My experience with Authentik Canada is like the one I had with Canada in general: a very good memory that keeps you coming back!
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superb car, impeccable and pleasant service, all included for a very reasonable price!
(Translated by Google) The Chrysler Pacifica is really spacious and comfortable, for €550 for 12 days it was very reasonable. we did 1750 km without worries. Consumes about 9 L / 100. Uconnect allows you to use your Android in GPS + Music. TOP !
a slight downside: the auto box (in itself it's very good) was a bit "soft" to react, but we adapt by anticipating false flats
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Car rental in Canada
(Translated by Google) Rental of a wonderful little car, a Chevrolet Sonic RS Turbo automatic transmission, very clean. Reasonable fuel consumption.
Big wait to pick it up in Toronto, but very quick to get it back to Montreal.
We had taken an optional GPS, but fortunately we had internet on our phone because the updates were not made so many roads were unknown to him.
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Nothing to say, no worries.
(Translated by Google) Clean car, no technical problems. Quick drop-off and airport pick-up service. The only point: not many indications when taking control of the vehicle.
Canada drive
(Translated by Google) Good welcome and responsiveness to withdrawal.
Simplicity of return.
Upgrade to KIA SORENTO
(Translated by Google) Pleasant upgrade and everything was perfect from collection to delivery
Seriously, really no worries
(Translated by Google) Trip perfectly well spent with an impeccable car supplier
Very well. No problem.
Long wait at the avis booth
(Translated by Google) We had to have the car at 4 p.m. we got it at 6:30 p.m. with rude staff and a long wait. And finally, we did not have the car planned, we were offered a car that was too small. Had to request a larger model. Very bad experience compared to the Quebec airport car rental company two years ago.
Satisfied but disappointed with the options
(Translated by Google) The vehicle was great. The reception went very well. We are very satisfied on this side, however we had chosen the GPS option. And we are very disappointed! He did not find many addresses that forced us to use our phone! What's the point of taking an option. Considering the price...
Thrifty
(Translated by Google) No problem with Authentik, very good advice. At Thrifty in Toronto, no effort to speak French! Good vehicle, but GPS a bit complicated. And while we were in Montreal, I had to wait 20 minutes to have a French translator at Thrifty when I called to find out if I could bring the vehicle back at 7 a.m. instead of 8...
Otherwise no problem but for having rented from AVIS 4 years ago I will return to AVIS
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Perfect
(Translated by Google) Perfect location, very warm welcome, new vehicle, fast and efficient delivery, very professional staff
Upgrade
Very good communication
very well organized, but the car (Jeep) consumed a lot!
Very well
Efficient
(Translated by Google) No waste of time, no difficulty.
The car (Chevrolet Equinoxe) will prove to be very suitable for our circuit. The programmed GPS is really very practical.
Car rental
(Translated by Google) Hello, I was very surprised and scandalized to see the organization when we arrived at the airport. Indeed when we wanted to recover the vehicle there were hundreds of travelers waiting for their vehicle and only one person to receive us. We waited over 2 hours to pick up our car. I wouldn't advertise to you.
Good car but AVIS unhelpful
(Translated by Google) We had a nice car, spacious and functional. However, when picking up the car, AVIS didn't take the time to check anything with us. When we indicated that there were problems outside, it's borderline if we weren't disturbing them... After noting the various blows that we had spotted, they didn't tell us. let them check inside with them and asked us to leave to "clear the place".
Inside, a lot of stains, dirt, knocks, and nothing noted on the inspection of the car. We returned the car only a few days ago and have not yet had any feedback, but clearly hope that these dirt inside will not be blamed on us, since we have taken great care of the car.
Moreover, when we returned the car, the quality of service clearly leaves something to be desired. We put the key in a small box and limit the fact of having asked questions to the person present was perceived as "painful" given his behavior... No right to check the vehicle with them, to report anything , in short, very painful ......
Fortunately, the car itself lived up to our expectations throughout the stay.
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Bad point of the trip
(Translated by Google) Room agency, more than 2h30 of waiting to have the car which was still at the airport
Long time to be able to get it
(Translated by Google) As stated in the title, we waited more than 40 minutes to go to the counter… there was only one person…
For the car itself, it was fine compared to our reservation.
Very well
(Translated by Google) No problem the service was spot on
Incompetent service and dirty car
(Translated by Google) The pick-up of the vehicle went very badly. In addition to having to wait over an hour because there was only one advisor at the counter and who spent an average of 20 minutes per customer, the vehicle was not ready and we had to wait even longer. On the other hand the vehicle was really dirty. Crumbs everywhere from old tissues left in the back seats and of course no one to point out the problems. I travel a lot and rent a lot of cars, this is the first time I have dealt with such an unprofessional company. This is also the last time I will use Avis... I am very unhappy with this experience [...]