Car rental

(Translated by Google) I was generally very happy. When booking on the site, I took the maximum options (free additional driver, franchise buyout, etc.). I thought I was going to be absolutely at ease. Except that, I had to add breakdown assistance in case of an accident, and two or three other small things that cost me $600 in total for a month. Of course, I was absolutely not obliged to subscribe to them, and I did it of my own free will. But it's annoying because you think you've thought of everything, that everything is included, and well, no. However, I have no regrets; nothing happened, but I was well insured. [...]

(Translated by Google) Pleasant and efficient staff, understanding, very good car.

(Translated by Google) I quickly picked up the vehicle at the airport, of a higher category than the one reserved. A nice surprise! The car was perfect, very comfortable and clean.
Returning it was very easy in downtown Montreal.
I am delighted to have rented the car through Autentikcanada. My interactions were reassuring (not always easy to navigate the different offers), and the price was very competitive given my requirements. I highly recommend and will not hesitate to use their service again. [...]

(Translated by Google) Pick-up of the vehicle at the downtown agency, drop-off at the airport, in both cases it was very quick, competent and pleasant staff explaining well. Recent vehicle, no problem. Deposit returned quickly. In summary, it was perfect.

(Translated by Google) We were impressed by the quality of the staff's welcome at the downtown Montreal branch: friendliness, availability to solve problems, efficiency.

(Translated by Google) When picking up the vehicle, which was supposed to be done at 4:00 PM, I had to wait more than an hour, so I only got the vehicle around 5:00 PM. For the record, the wait wasn't a problem for us, but the lack of information and the attitude of the people behind the counter were more concerning. We had to wait for the arrival of a third person (apparently the returns manager, but they did not introduce themselves) to get a minimum amount of information. I should mention that I was not alone in this situation. What's the point of renting and paying for a vehicle in advance, only not to be served on time? I repeat, the wait wasn't an issue for me, but the lack of information was.

I want to point out that during my stay, I had to return the vehicle I had (maintenance on it had to be performed), and I contacted the agency, which perfectly took care of the problem (opening a case number and a vehicle waiting for me at the airport). Everything went well, but I had to return to the front desk to retrieve the transfer document. I think it would be helpful if the staff at vehicle reception could handle this transfer, as it would avoid unnecessary waiting and also, and more importantly, prevent unnecessarily cluttering the front desk.

Otherwise, everything went well. [...]

(Translated by Google) Going through Authentik Canada was an economical choice after comparing prices. As a travel planner, it's an excellent way to test providers to guide and advise my travelers. All the information was clear, I recommend it!

(Translated by Google) 2h30 of waiting to get a car that consumes twice as much as the chosen car. Travel budgets are usually set to avoid excesses, especially in a country where you have to drive a lot. Thus, it will never be with Thrifty again, in addition to serving as bad publicity for them.

(Translated by Google) We were upgraded! A little Chevrolet, which made us very happy!

(Translated by Google) As expected, we drove close to 4000 km with a KIA Sportage, very comfortable.

(Translated by Google) We had a vehicle better than expected, which is nice, but it may bother some. The wait at the airport was not normal, nothing was planned while most people had prepaid everything. On the other hand, the return went well.

(Translated by Google) Impeccable handling of our car, everything went beautifully well.

(Translated by Google) Everything went very well. Car in excellent condition. The handover and return of the car went smoothly.

Vehicle rental

(Translated by Google) Hello The vehicle rental from Thrifty was an excellent service from the renter. Upgraded vehicle in excellent condition. Attentive staff during vehicle pick-up and return was handled efficiently. Well done and thank you Agnès Barbier

(Translated by Google) I still haven't received the deposit of 350 dollars I paid for the rental car. Can you please do the necessary with the rental agency Thrifty? I am enclosing all the documents relating to the rental. Thank you very much. Yours faithfully

(Translated by Google) Very simple and quick process both for picking up and returning the vehicle. Very good reception at the counter.

(Translated by Google) Very warm welcome, wise advice, clean and comfortable vehicle.

(Translated by Google) Good service, the first rented car had a defect, ALAMO replaced our vehicle without any difficulty. We have been renting from them for over 10 years and honestly have nothing to say.

(Translated by Google) Better signage at the office would have saved us from waiting in the wrong line upon our arrival. On the way back, the return process was very quick and efficient, bravo. I will return for a new rental, even though I was given a vehicle "equivalent" to the RAV 4 proposed at the time of booking.

(Translated by Google) Place, car, everything was OK

(Translated by Google) No contradictory vehicle examination at departure. No explanation on some essential features of the vehicle. Fortunately, the return is on the same level, very fast. On the other hand, excellent value for money.

(Translated by Google) Voucher retrieved very easily, nothing to complain about.

(Translated by Google) The car was immaculate and served us for 3 weeks to the USA without any problems!

(Translated by Google) Good value for money, we have a very good car, fully equipped, brand new and a grade above our reservation. No problem, very pleasant Avis agency. Thank you.

(Translated by Google) I am very satisfied with the service from Authentik Canada, which I only used to rent my car in Quebec. I paid less than for an equivalent on the AVIS site, but in practice, it made no difference; I picked up my vehicle seamlessly, without any problems. It was a perfect experience as far as I'm concerned.

(Translated by Google) Very good contact on the site, very good information, clean and perfect car. Departure and arrival staff very helpful.

(Translated by Google) Only one person at reception, no more city cars available... fortunately I was leaving Montreal to go to Estrie (business appointment), because downtown Montreal in a RAM 1500, 4.81 m long, would not have been the most convenient.

(Translated by Google) The communication at the counter was a bit difficult but everything went well. The steps were quick and clear. The car was not the same as the one chosen during the booking but it was a bit larger so perfect!

Stay in Canada

(Translated by Google) Great stay in Canada!
The car was better than expected. It was delivered and returned within very reasonable timeframes. Affordable value for money. In line with our request.
I recommend!

(Translated by Google) Good car rental experience. The type of vehicle matched my request. Clean and recent vehicle. However, when I left, the tank was not quite full. Upon return, nothing to report from the renter, but when I returned to France, AVIS charged me 26.62 euros without any justification!!