RV rental
We have adored
(Translated by Google) We enjoyed renting a conversion van….small, excellent driving, can park anywhere…thanks Authentik Canada…
Looking forward for a future trip
I recommend without hesitation
(Translated by Google) The RV was very clean, in perfect condition and very well equipped.
The service and staff at pick-up and return were very courteous and available to answer our questions
Marie Andree, from Authentik Canada was available throughout our planning and even during our stay
Only point, a bit expensive..
Travel to Western Canada
(Translated by Google) We had a nice rv with few miles. Quick and easy pick up and easy return too. Authentik was there to answer our questions. Thanks!
A first in VR…and a good one!
(Translated by Google) We had always dreamed of taking an RV vacation and the opportunity arose with the pandemic. Stay in the country and... see "from the country". Our research led us to Authentik Canada to make our family trip to the Canadian west. New vehicle, A-1 equipment and sound advice.
A 10 out of 10 ????
[...]
West in RV
The only disappointment of the trip...
(Translated by Google) We had a C-XLarge and experienced several issues with the vehicle we named upon our return. For example, the battery did not hold a charge all night, despite everything being closed. So a small alarm was ringing from 3:00 am until we started the vehicle to recharge the battery. The bed was very uncomfortable, the sink didn't have a proper stopper, there was a small water leak outside... We paid too much for the quality of the vehicle. In addition, we forgot a small piece of paper in the vehicle. We had to call twice so that they agreed to send it to us by post without charging us the envelope and the stamp.
Next year we will opt for a different company, because we paid too much for the quality of service and the condition of the vehicle.
[...]
Very good service! Very clean RV.
The RV ruined our vacation
(Translated by Google) We rented a van conversion which had a known break from the start. Tests have not been done beforehand to ensure that everything works well. We spent most of our vacation in the garage, repairs, phone and emails.
Great service for renting an RV in Western Canada
A bit expensive but beautiful
satisfied
(Translated by Google) very good organization
surprised to have to pay extras for using a generator in a campsite without electricity and exceeding km when we followed the agreed route
Easy and courteous
(Translated by Google) Really turnkey, we didn't need to think of anything other than bringing spices and/or condiments.
Everything was provided and we had a great time!
return on experience
(Translated by Google) Everything went perfectly. Only downside: the shuttle service between the airport and the pick-up point would have been greatly appreciated because Airdrie is still far away (I understand that it was canceled in 2020 due to covid but a return in 2021 would have been possible and very practical in my opinion). The RV was equipped for 4 people when there were only 2 of us (this info had been requested from me before the preparation but was not taken into account in the end..), the GPS provided was obsolete and even if it was free, it was useless. The tire warning light came on several times as soon as it was picked up - I don't know if the tire pressure is checked and topped up with each new use, but it would be nice to add it to the checklist because the vehicle is still impressive and the number of kilometers traveled is not negligible (1900 in total). The bedding includes sheets and towels (it may be relevant to specify it clearly - I ended up taking personal towels in doubt). Otherwise, overall the RV allowed us to have a great stay :) [...]
Exemplary service!!
(Translated by Google) Excellent service, complete information and easy access to our advisor.
Very nice experience
(Translated by Google) Good service, very good RV
Vr
(Translated by Google) Appointment time not respected, this has
Been very long before having our vr and no response back when we had a problem with the toilet. Otherwise great experience in VR
Good equipment and good service.
Great experience!!!
(Translated by Google) We loved our RV trip and the customer service especially Virginie gave us EXCELLENT service!!
Definitely to do again!!
Great !!
(Translated by Google) Super good team, we had everything, very very clean.
Only downside: the coffee machine… I had checked that I could rent an espresso coffee machine (pcq t’sé, essential needs). I was told yes but in the end I only had one budum….. but otherwise everything was PERFECT!
exceptional service and exceptional RV
(Translated by Google) The RV lived up to our expectations and the service exceptional from start to finish. 10/10
Vr
A small RV (SVC) easy to drive and with all the crushing
(Translated by Google) Very comfortable and very pleasant to drive. Flat on the fact that I picked up dog hair during the whole stay. It's supposed to be pet-free (or with a big cleaning fee) but I picked up a lot of hair. Lucky we had antihistamines with us.
Wow everything was perfect!
(Translated by Google) Very nice experience, our vehicle was perfect, very clean, very good driving and very well equipped, we lacked nothing!
Wonderful trip out west
(Translated by Google) Our first trip with an RV rental and we are very satisfied. Our agent, Véronique Blanchette answered all our questions and concerns. At the last minute, our flight was delayed for several hours and our reservation was changed with no problem. An excellent service that I recommend to everyone!
Canadream
(Translated by Google) When taking possession we would have appreciated having a small presentation of the buttons and functionalities of the RV. At the beginning we looked a lot, one thing was difficult to do (remove the handbrake I think). We phoned the dealership, they put us on hold for at least 20 minutes to be told they would call us back and it wasn't. A little ordinary. We were only given the keys and wished bon voyage. It is true that there were the videos but they are not up-to-date videos according to the 2022 vehicle that we were rented. Also, read the fine print of the contract carefully because supposedly we weren't allowed to use the awning and we were told so quite curtly when the RV was handed over. [...]
Great customer service
(Translated by Google) Very good organization offering exceptional customer service. We had 2 problems with the RV and the next day it was fixed and the dealer also offered us a discount to compensate for the inconvenience.
Travel to Western Canada
(Translated by Google) Very good service and really pleasant. Quick response and exactly as we expected :)
Fabulous rented RV experience!
(Translated by Google) We discovered, for a month, the natural beauties of Western Canada by moving in VR! The ideal way to travel independently, especially in these times of a pandemic. Easy driving, ultra functional layout and simplified rental process thanks to the good care of Émilie at Authentik. Definitely to do again for future exploration trips!
Location VR
(Translated by Google) Everything was perfect and Virginie answered our questions quickly.
trip west
(Translated by Google) Amazing family trip out west this year. Impeccable service from Authentik Canada. We had a lot of questions before leaving in relation to the covid. They responded each time either by email or telephone appointment.
Very clean RV, which met our expectations.
Beautiful family moments.
Thanks!