Ontario & Quebec

(Translated by Google) Seriousness in the preparation of the trip, the documents provided for each stage allowing us to enjoy our stay in a serene way, being in possession of the tourist guide of each region at the airport. to visit. The precious indications of each section of the Road Book. We appreciated the kindness, the seriousness of our adviser Marion Naïr and the flexibility of your formulas. The choice of hotels was judicious, and our requests respected.

The hotel in Toronto did not have indoor parking. Fortunately, we only took the car on the third day, and therefore only one night of parking. The car parks at; Toronto are very expensive and remote. We finally chose a municipal parking lot. The one indicated by the hotel and your road book was very expensive, and did not issue a supporting ticket. [...]

(Translated by Google) Thanks for the availability. and knowledge of the country, the selection of places to visit. visit, the location of accommodation in large cities, which saved us from using the car. We appreciated accommodation in bed and breakfasts and inns, especially for conviviality; and contact with the hosts. The Delta hotel at; We liked Quebec as well.

The hotel at Toronto (Comfort Inn on Jarvis street): - very average welcome - dirty common areas - ridiculously small and unsuitable breakfast room the size of the hotel (over 40 rooms and 6 seats!) - poor quality food; (especially meats and eggs) - unfriendly staff (except on the last morning) - abnormal and very loud noise in the radiator in the room, preventing us from sleeping. Despite the promise to fix it or change our room, nothing was done. do. We would totally advise against this establishment.

We would like to thank our advisor Isaël MORIN for his kindness and availability. [...]

(Translated by Google) We were very satisfied, particularly with the professionalism, the availability; and kindness and of course excellent culinary, road and other advice...

Virginie Alessi was able to advise us in relation to; our short stay of a week.

(Translated by Google) We appreciated availability and reactivity by Caroline Dion. He is a very efficient person who knew how to adapt our trip to our needs. our request. everything was well organized. hotels well located and correct good choice.

Parking at the Hotel Delta Quebec was a minus. It is better to pay it at individually than by going through the hotel because the package can be more expensive compared to the time spent. [...]

(Translated by Google) The organization, information and precision of the road book, as well as the choice and quality of the road book. accommodations we really liked.

Perhaps better that the French should be better informed that entry to national parks (even for a few minutes to see a bay or a viewpoint) is paid for at the daily rate ;e. This can avoid the surprise effect, because here it's free; finally we pay them with our taxes!

Thanks to; Johanne and Daniel from Gite La Tempérance as well as the Auberge des Cevennes for the joviality, the welcome, and the quality. breakfasts.
[...]

(Translated by Google) Good organization of the stay (reservation of hotels / activities), quality of the hotels reserved, accuracy of the RoadBook (routes / hotel services / points to see in each city), availability and reactivity from our advisor (telephone / email), simplicity booking and payment.

It would be good to better specify if the breakfasts are included or not in the formula.

It would also be interesting to clarify a few points. see on the car journeys (parks / viewpoints / walks) and give a checklist indicating the elements contained in the RoadBook given to the first hotel (Voucher / Tourist guides / GPS,...). [...]

(Translated by Google) Good organization, kindness of the adviser, program and advice and above all the exceptional experience without problems... Congratulations to the whole team, really a flawless and problem-free organization, an experience intense.

Accommodation in Tadoussac la Galouine is a very bad experience - very below standard.

(Translated by Google) It was our first trip to this destination, we enjoyed it. the organization, the abundant documentation provided which allowed us to visit; serene and stress-free this part of Canada.

The car rental was impeccable, the accommodations and activities suggested very well, the travel diary and the organization perfect.

(Translated by Google) We had a perfect circuit in all areas, only the number of days failed us, we should have planned more time. Thank you for this stay where everything went very well, your collaborator was of great quality.

The transport was exceptional, the accommodation superb, and the travel diary very precise.

For me, it was a first to organize a stay with a group of people, but Authentik Canada targeted our wishes and made them come true.

Thanks to; Madame Deschamps from Authentik Canada thanks to; who we had a great trip. [...]

(Translated by Google) Thanks to; Authentik Canada for your responsiveness. A suitable trip to our desires and to our budget. A tailor-made trip. Thank you for the utopia tents, the house of Vebron, the Candlewood suite, which are very suitable establishments for family holidays, possibility of to make meals and to meet as if at; the House. Very good welcome, particularly warm to; vébron's house in advise several days.

The AVIS car agency in Toronto did not have the correct date for the rental, on their computer which we had access to it was noted; rental from August 14 to 14.

We had several types of accommodation, we wanted to be in the city center for Toronto, Ottawa, Quebec and Montreal. The Hotel Bond Place: comfortable room but very noisy Hotel: the calm within the hotel is not respected; by customers.

The activities have all been appreciated.

Some errors in the travel diary: in particular to access the by high georges of the malbaie river, the road no longer exists; the delivery of the car to; Montreal.

The organization was very good.

Thank you to the guides of Quebec (pierre françois) and that of Montreal for the city tours. In quebec: group of 11 people: the guide is passionate; by its city and its history, it has been exciting; In Montreal: tailor-made visit for our family, the guide responded well to; our expectations. [...]

(Translated by Google) The reactivity from our travel consultant (Mrs. Catherine DESCHAMPS) who was able to offer us a circuit corresponding to; our expectations. The choice of hotels offered by Authentik Canada, The respect of our requests, we wanted a vehicle equipped with the isofix system for our baby's car seat as well as a travel cot in the hotels, all at your disposal. was done.

The accommodation was perfect. the height of the tours offered and the cost of the trip. It lacks colors and more relevant information and anecdotes about the cities visited. The travel diary looks more like; a copy/paste.

There was an error on our voucher, this one mentioned a breakfast at the hotel. the Albert at Bay hotel in; Ottawa, but that was not the case. Updated Apart from that, the stay was perfect and we do not regret having entrusted you with the organization of our stay in Canada. We will appeal to; you, during another stay in Canada or the United States. [...]

(Translated by Google) EVERYTHING was perfect!!! But we had a crush on Ottawa and the black bears.

Nickel transportation. From the side accommodation, we did not expect to such comfort. It was perfect. The activities were fantastic and the travel diary extremely complete!

We have nothing to complain about!

(Translated by Google) Thanks for the availability. of the adviser to adapt the estimate.

It took more than 1 hour to get the car from the rental company (Avis) at; Toronto, the reserved car was not available, neither was the GPS. We were given a first car, which finally had to be left behind. We had to reload the suitcases to reload in the right car. Poor organization of the rental company. [...]

(Translated by Google) Availability advisers.

We didn't always have adjoining rooms (we have 3 children); having reserved 6 months to in advance we thought we had adjoining or otherwise adjoining rooms; this was not always the case; he arrived to Toronto that we have rooms with 3 floors apart;

For whales in the zodiac, specify in the notebook that complete equipment is ready.

Perhaps advice should be added to the travel diary to take remarkable roads instead of highways (river road for example or the Chemin du Roy);

We did not really understand why in some cases breakfast was included in the voucher and in other cases not...; the explanations should perhaps be improved; [...]

(Translated by Google) The roadbook! Very well composed, explained! We liked it very much. the maps with the route...

Transportation all good. An overcharged car rental day, 3.08. When we went to Avis on 04.08 we got this news, we were expected the day before... the voucher confirms that we had asked for it. the vehicle for the day of the 4th only! We ask Autentic Canada to reimburse us one day.

Very poor choice of accommodation and experience to stay. Montreal. Cockroach room, smelly with ventilation noises from the kitchen hood .... not possible. for change... I think the Holliday inn or another similar hotel offers better value for money. price! Often the rooms have not been reserved under the same name (von Spee - Graf von Spee - Pauline, Jasmine, Emanuel...), hence the problem at hand. the arrival already discussed with Sara. Hotel du lac Saint jean bad location in relation to activities, many more km.... Common room for the family compartmentalized like an open space office... very strange feeling, not liked; ! Great for the rest, we liked it a lot. the accommodations of Tadoussac, Seignurerie du Triton, Delta Quebec, 1000 ile super but strangely located!

The 2.08 activity not possible because the return from Anticosti is delayed. Should have been programmed with more leeway, see the next day or nothing was planned... very unfortunate.

Great travel diary! Very well done!

Organization very well except for various small pb, we liked it a lot. Sara....

Fast, efficient, kind .... accommodating! Thanks [...]

(Translated by Google) Well organized trip, without unpleasant surprises. Hotels and activities comply with our expectations.

No possibility to obtain the multi-destination plane ticket by Authentik Canada.

The cost of parking could be integrated; in the quote.

It might be more useful to send the travel diary before departure, especially the 'practical information' part.
[...]

(Translated by Google) Very satisfied. Thank you for the adaptation and the reactivity; to my request. The various reservations did not pose any problem, car upgraded.

À Roberval, auberge le bome bathroom in the bedroom WITHOUT SEPARATION. Generally speaking, a little more detail on the hotel and its specifics would be nice. Also, specify QQ tips... [...]

(Translated by Google) Thank you for everything

GPS......à receive when renting the car

Guest room...."sleepy hollow cottage ".....very cramped bathroom...........

Thanks also to; the waitress of the restaurant.."ADDIS" of the HOTEL MARRIOT...TORONTO FOR HER FRIENDSHIP....HER SMILE ....HER COMPETENCE

(Translated by Google) The seriousness, the welcome, the availability; and the price-quality ratio are the points that we appreciated.

Support for problem vehicles in the papers. And especially the fact that the GPS was not available. Not being aware that these were at the 1st hotel!!!!!! More than 1h 30 lost.

Everything was ok except Sleepy Hollow accommodation!!!! 2 decent bedrooms at the bathroom level, the other 2 at the bathroom level. see again!!!!!!

In terms of activities, RAS just a little advice to everyone. Ottawa, we did the bus tour of the city and the cruise on the Rideau Canal. Do not do both, duplication. To choose the CAR. You had proposed to us; to Ottawa the Fish Market restaurant, we suggest you also recommend Mamma térésa, a chic Italian restaurant, delicious, democratic prices. and closer to the hotel.

The managers of the Auberge des Voyageurs St Jovite are very available, pleasant, clean, airy, beautifully decorated hostel. delicious breakfasts [...]

(Translated by Google) Excellent responsiveness in the trip planning.

Vehicle with GPS (without optional GPS rental.

Thanks to; Sarah Arseneault from Authentik Canada because she was able to provide us with a listening ear and excellent responsiveness; in relation to the many modifications during the preparation of this trip. Thanks again

(Translated by Google) Good choice of hotels, very good value for money. Choice of very interesting excursions.

Very comfortable car, only downside poor information about updating provision of GPS.

Thanks to; JEAN CLAUDE AND LINDA of the AUBERGE DES VOYAGEURS MONT TREMBLANT. Super friendly welcome and good breakfast

(Translated by Google) The side administrative for car pick-up at AVIS was a bit laborious. Perhaps due to to the language barrier?? but it all worked out in the end. see also the concerns of GPS.

The accommodations and activities were very good.

Travel diaries in order. Nevertheless for the two GPS (received free of charge), we would simply have had to Be warned that they should not be requested from AVIS and that they will be at your disposal. the hotel. Because it made us waste precious time. It was normal that we were going to bring them back to; Toronto airport with traffic hassles.

Very good organization.
[...]

(Translated by Google) The side administrative for car pick-up at AVIS was a bit laborious. Perhaps due to to the language barrier?? but it all worked out in the end. see also the concerns of GPS.

The accommodations and activities were very good.

Travel diaries in order. Nevertheless for the two GPS (received free of charge), we would simply have had to Be warned that they should not be requested from AVIS and that they will be at your disposal. the hotel. Because it made us waste precious time. It was normal that we were going to bring them back to; Toronto airport with traffic hassles.

Very good organization.
[...]

(Translated by Google) We liked the organization of the proposed trip and the quality/price ratio, the accommodations and activities, the travel diary as well as the annotated road maps and the kindness and efficiency; Authentic staff.

The reception of society should be improved; NOTICE especially to; Toronto. The cancellation of our return flight and its postponement for 4 days without an offer of compensation from AIR TRANSAT. After canceling the trip on this company, AIR FRANCE replaced us with a good service for less. To be preferred

The period of activity cruises on the Saguenay Fjord stop at the end of September. Do not offer this activity anymore. for trips beyond of this period.

Add to each stage the name of some typical restaurants or known for their warm welcome would be a plus.

The guide of the Safari à àgrave; the Black Bear at Pic Bois enchanted us; by his knowledge of bears and his kindness. Wonderful moments in his company. We don't remember his name unfortunately.
[...]

(Translated by Google) The organization before and during the trip, everything was planned, and precise, the road book is perfect and the advice great (I should have even read them better because we missed the evening meal At the Auberge du Saguenay, I had not seen the comments and I did not book 24 hours in advance, too bad. The follow-up of our adviser we felt accompanied especially during the non-delivery of our suitcase in TORONTO Marie-Michèle made every effort to ensure that we found it very quickly.

We are not too happy with Air TRANSAT: ààgrave; board a bit tight for those who do not take the comfort option, not too much effort for non-bilingual French people and on a flight scheduled from PARIS-TORONTO you can clearly see that they have completed the PARIS MONTREAL plane scheduled for departure; the same time at charles de gaulle with ours => we leave 1 hour later and with the stop at; Montreal another 1 hour more; paris airport presence 3 hours before (normally 12 hours) at; 9 a.m. local time, takeoff 1:20 p.m.!!! then arrived at toronto 6 p.m. and a little more (in paris it is 1 a.m. ... the trip was a bit long on arrival, no suitcases and the staff made no effort in French, we were tired and a little lost in the face of a station attendant who did not try to understand us, many thanks to an agent from another company who was leaving his job, who heard me looking for English words and who Given my despair in the face of his colleague, he stayed 15 minutes with us to do the paperwork for lost luggage.

Car rental: perfect, impeccable and the toronto agency allowed us to discover the underside of the city

Beautiful, very pleasant and particularly friendly accommodation at the gite de tadoussac and at the the Auberge de Saguenay, we should have choose more often this formula which allows the contact with the inhabitants (and also for the taste of the local raps) Hosted; in the Latin quarter a bit difficult to navigate; Montreal for the evening, a lot of misery and not very comfortable to walk around...

Superb activities: à; tadoussac we did not see the whales and yet the captain did everything he could (more than three hours at sea) but they are starting to die; set off again - at the jacques cartier park we took a "getaway in Boréalie" option: magnificent wild superb we missed the moose and the beaver but we saw the wild trout which are beginning to spawn - in the baie st jean we took the ferry to ile aux couturers: superb, encounters with Quebecers who live and work and a very good bakery (delicious pecan pie) - in Ottawa BY market: superb and unique pecans and meeting with the very friendly courthouse guards.

Travel diary: very well done and practical, essential attention just for the indications of Montreal to return the car, they are at your disposal. upside down as if we had left Montreal and it's a bit complicated; with forbidden directions

Impeccable organization nothing to do; say only thanks. Hotel employees have been all lovely and perfect. [...]

(Translated by Google) This trip remains memorable! Everything happened to wonder and we had the feeling of being accompanied throughout our stay, leave with your eyes closed with Authentik Canada and take care only of enjoying the splendors of this country once there. ..

(Translated by Google) Thank you for booking accommodations at; each step. Particularly at the Gîte la Tempérance where the welcome from Johanne and Daniel is jovial and attentive. We can add the Auberge de la Rivière Saguenay which we also really liked.

For accommodation at; Quebec we arrived at; 3 p.m. the address you gave us. There was no one there, just a shirt lying on a chair outside indicating another address to us. Chateau Richer available at; from 7:30 p.m. We lost half a day. The next day it was not us. given the keys to return. In the evening, at 7 p.m., the house was closed. We had to wait until 7:30 p.m. to finally go home. [...]

(Translated by Google) We appreciated the location of the hotels