Ontario & Quebec

A wonderful experience

Diletta Cala Saturday October 12, 2019

Thank you to all the team of Authentik Canada and especially to Karolane for organizing this incredible trip to Quebec-Ontario.
Karolane advised us to stop by Mont Tremblant, and it was one of the best parts of our journey.

The best way to visit

Authentik via Allyson took all the confusion out of planning a great travel experience. This was a worry free vacation because of the great customer service and planning to our liking. Thanks for all the fun.

Wouldn’t be the same without Authentik Canada

I have traveled abroad often with my family. While each time was a unique experience this was our first “road trip”. AC help me plan a successful trip in ways I could not have even thought of before embarking. From helping me organize the sequence of stops to suggesting some amazing stops along the way. Allyson, our travel agent, answered our calls during the trip and the road book had essential information. Can you visit Canada without the help of AC? Sure. But if you want the best experience that can only be provided by an insider don’t miss the opportunity to work with this most excellent organization. [...]

Family trip

Marie Eve was extremly helpful in planning our trip. I would contact her again for a future trip to Canada.

(Translated by Google) First time we used Authentik and the experience was conclusive. We gave the places we wanted to visit, the dates, and then Marine and Marion took over until the finalization of the road trip. Everything went very well, the roadbook with the vouchers is very useful and convenient. As for the car rental, we were lucky to get an upgrade, what more could we ask for. In summary, we will not hesitate to use Authentik Canada again on our next trip. [...]

a very well organized and successful trip

(Translated by Google) Good organization and good follow-up by the agency. Sometimes a bit far by car and the hotel is somewhat distant from points of interest.
Quality of hotels to be improved - services, charm, places...
Very useful and well-made roadbook!!
A very beautiful trip and a great experience.
Some places like Lake ST Jean to avoid, and Zoo ST Félicien is not really worth the detour in my opinion.
Otherwise, the shores of the ST Lawrence are magnificent and the cities of Toronto and Montreal are worth seeing. [...]

Quite disappointed by many steps taken.

(Translated by Google) The organization with Authentik Canada was simple and smooth, but I think many things could/should have been done differently to optimize the trip. We traveled many kilometers and stayed in hotels unnecessarily at the expense of other more interesting places.

(Translated by Google) Superb holidays, very well organized, good advice, availability: I recommend and will probably use your services again.

(Translated by Google) Susyane was very responsive and attentive to all my requests. Therefore, we were able to go on our road trip without any issues with a perfectly clear and precise roadbook accompanied by the AUTHENTIK application, making it impossible to get lost when going to the various places of visit. We chose not to take the highways, which allowed us to see and discover a bit more of the small Canadian towns, accompanied by sublime landscapes. I highly recommend them! [...]

Fantastic journey to discover all aspects of Canada

(Translated by Google) A very comprehensive and intense road trip that allows you to discover all aspects of Eastern Canada, from cities, forests, and fjords, to wildlife and culture. Very good organization and contact with Authentik Canada, the app is a real help day by day.

(Translated by Google) I recommend this travel agency and the providers it works with, except for the Thrifty/Dollar car rental agency, both in Toronto and Montreal. Change partners!

A successful last-minute trip!

(Translated by Google) We had decided to take a road trip to Canada with our 4 children at the last minute, 2 weeks before departure, and to follow this trip directly after our stay in England. My husband, English, contacted specialized English-speaking agencies that promised him a turnkey trip in the coming days. However, 2 days before our departure, we still had nothing except our plane tickets and the rental car. I then contacted Authentik Canada, and they were extremely responsive. Marion put together a customized trip for us and made all the reservations in just one afternoon. All our criteria for the stages, accommodations (fantastic hotels!), and activities were met. We didn't even need to call them during the trip since everything was well organized. Thanks to Authentik Canada and Marion in particular for their availability, kindness, and responsiveness. [...]

(Translated by Google) We had a pleasant road trip thanks to Authentik Canada, which took care of all the bookings (accommodations and some activities). We didn't want to handle the bookings because our group consisted of 11 people, and it would have been difficult for us to find accommodations with enough rooms. The selected accommodations perfectly met our expectations. Sometimes in hotels, very well located since many visits could be done on foot, sometimes in B&Bs, which allowed us to interact with the hosts and understand Quebec culture a little better. I highly recommend Authentik Canada to everyone for their advice and professionalism. [...]

(Translated by Google) Fantastic landscapes, amazing cities, wonderful people.

Forever in our hearts!

Just a small hitch with the car return, impossible to contact the agency, not great.

Superbly organized trip, big thanks to Susyane

(Translated by Google) Great trip very well organized thanks to Susyane, attentive partner to our choices extraordinary car tour with lots of discoveries trip that I organized for my 70th birthday with all my family they were amazed by all these discoveries bears whales zoo landscapes and cities.

Great RV trip

(Translated by Google) Activities not to miss. Very well advised. Our teenage children loved it. The book and vouchers are super practical! Nothing to spend on site. A downside on the campsites, there is a lack of choice in the stops and sometimes we had to stay 2 days in the same place. We would have liked more options, it's not the campsites that are lacking.

(Translated by Google) A road trip is an ideal approach to discover the stunning Canadian landscapes and meet Quebecers during a picnic stop.

(Translated by Google) Very beautiful road trip made with the advice and support of our specialist. Top organization, car rental, the hotels very well located and very comfortable. The activities were very exciting and in the end an unforgettable trip!

(Translated by Google) Hotels, car rental and activities: all bookings went well. Good consideration of our requests before departure.

Great

(Translated by Google) Very nice trip, well thought out!! Very well located hotels…..An adaptation to all our requests….one downside is taking a comfortable car for the north of Quebec…. SUV type…given the state of the roads….thanks Tanya!!

Thank you for making it easier for us to organize our trip!

(Translated by Google) Thank you and lots of great attention!

Journey to Wonder...

(Translated by Google) We came back delighted with this roadtrip, we will remember the magnificent images of our trip for a long time. Quebec is a wonderful region of Canada, the landscapes are splendid and the inhabitants very welcoming. Ontario is grandiose and disproportionate, we make ourselves very small when we drive through the big cities of Ottawa or Toronto. The organization of the trip was perfect, there were no hitches, all the reservations went smoothly, and the practical information in the roadbook was very useful to us. Thank you a thousand times Alyssa for your work. The only small downside, since there still has to be one, is the closure of many establishments (restaurants, museums, attractions, etc.) during our stay, but it was the period that required that ( late October-early November), and there are so many things to do and see that these little disappointments were quickly forgotten. I highly recommend Authentik Canada!!! [...]

Unforgettable Road trip

(Translated by Google) Thank you Authentik Canada for organizing this Road trip across Ontario and Quebec!
16 days of intense happiness in this magnificent country. Thank you for your availability before and during the trip. Special thanks to Virginie Alessi, our correspondent, for your responsiveness and the quality of our exchanges.
We will come back.

Aurélia, Jérémy and their two children. [...]

Unforgettable trip with magnificent landscapes

(Translated by Google) Breathtaking landscape, cities steeped in history (Ottawa, Quebec and Montreal). Pay attention to the time on site, not necessarily time to see and visit everything. (all the more reason to go back ;-))
Unforgettable encounters (Gîte de la Vieille Ecole, Grandes-Piles), thanks to John and Daniel for their incredible hospitality.
Parc Omega to do and the Black Bear Safari (Domaine Pic à Bois) to do absolutely with a great guide
The helicopter flight over Saint-Paul Bay is truly incredible. We highly recommend it. [...]

Meets our expectations.

(Translated by Google) Having motivated and accompanied friends to discover Quebec and Ontario, I was undoubtedly even more sensitive to the quality of this trip. It completely met my expectations in all respects.
One regret: The Laurier Hotel in Quebec. Below everything. Avoid except for the situation.

Road trip from Toronto to Montreal via Quebec

(Translated by Google) Beautiful trip full of experiences, each one more different than the last, and a tour that allowed us to see several aspects of Canada: diversity of landscapes, richness of Canadian culture and welcoming people, smiling and ready to help.
We do not regret having chosen "Authentik Canada" for this family trip, because we were able to choose what we wanted to do and see, and this was respected to our great joy and relief especially when you go to a country as bigger than Canada. Remarkable organization!
We would also like to pay special tribute to Fanny, our specialist who supported us very well throughout this adventure. She was able to advise us before our stay, such as always being available during it with kindness.
The organization at each of our stages was of high quality, whether for hotels, tours or car rental.
Thank you for your quality service.
Sincerely. [...]

Nice trip

(Translated by Google) Nice trip to Canada.
We were able to discover too little of Quebec and Ontario.
Another trip is necessary to complete this first approach.

IRREGULAR BENEFITS

(Translated by Google) Overall the hotel services were correct, with major disparities which I will come back to below. When it comes to car loans, again, the best rubs shoulders with mediocrity. I will explain to you in detail.
Car loans (NOTICE in both cases): In Toronto, very warm welcome and excellent service, even if there were minor problems with the accessory GPS (which had to be requested); car return to Ottawa: fast and efficient.
On the other hand, for picking up the vehicle in Montreal, the Avis salesperson absolutely wanted to add additional insurance to us, and almost threatened us when we refused, assuring us that we were going to regret it when the vehicle was returned! In fact, the vehicle received bore serious traces of shocks on one side, multiple body scratches and an impact on the windshield, elements that we had to bring to the original condition report of the vehicle (and obviously against the heart of the AVIS operator); we specified from the outset that the reserved vehicle was specifically with a GPS. The vehicle was delivered to us without the equipment, so we had to claim it a second time. The loaned GPS, did not attach to the windshield, but was supposed to hold on the dashboard using a weighted sole; result, at the slightest brake, the sole slipped, and the device unhooked from the support! In addition, the 1st loaned device did not allow us to return to the hotel to take our luggage: the device bugged and made us go around in circles around the street block of the agency. We came back to the agency, where of course we were told that we didn't know how to use the device, and after inviting us to start over, we had to come back, ask for someone to come and check the veracity of our assertions, so that we are given another box, this one functional. In the meantime, we found ourselves in a situation of vehicle overheating, air conditioning cutout and red alert during these laps of the block of streets, with no escape. In short, what should have happened in a quarter of an hour to a half hour lasted more than 3 hours, and with apprehensions of serious potential failure. The return of the vehicle to the same agency apparently went well (other staff) ... but I remain on my reservations for the next few days.
Otherwise, for accommodation services, overall we were quite satisfied with the places offered and selected. A few somewhat negative assessments concerning the Grandes Bergeronnes motel, whose quality is limited, and the Hotel Suites Labelle in Montreal, very impersonal, with unwelcoming and unmotivated staff.
The Auberge Presbytère at Mont Lac-Vert as well as the Auberge la Muse in Charlevoix were very happy experiences with a very warm and friendly welcome that will leave us with excellent memories. Château Laurier in Quebec is very well located, and the service is excellent, international, but without warmth or friendliness.
Regarding tourist services (visits, cruises, etc.) things went very well, and we had very interesting guides. At the Thousand Islands, we asked for the cruise to be postponed for 24 hours, because the weather on the given day was foggy/rainy and the weather forecast for the next day was much more favourable. The operator accepted the change quite easily and we took the mini cruise under an azure sky, which allowed us to take great photos and keep wonderful memories of the place.
Concerning Niagara Falls, the cruise at the foot of the falls, although a great classic, seemed overvalued to us. On the other hand, we went up to the SKYLON tower, and there, the view is breathtaking on the falls and the surrounding area. It is from there that we best see the linear aspect of the American falls, and the horseshoe of the Canadian falls, as well as the majesty of the whole. It is something that you should recommend to your future customers who want to visit the place. Another recommendation: visit the quays or Elisabeth Park early in the morning (before 9 a.m.) because there are a lot fewer people and you can take great photos, quietly.
The trip had been prepared with your specialist Elise BELHUMEUR, who had given good advice and was very professional, as well as charming in her customer contact. I would have given it 5 stars. I cannot assess Mrs. Ouellet who took over from Elise when we had just started our journey, who was on vacation almost immediately afterwards and is back as we return home. We've never had to ask for it, so our assessment wouldn't make sense. [...]

BEAUTIFUL JOURNEY BETWEEN LANDSCAPES AND CITIES

(Translated by Google) Hello, we particularly appreciated the parks, the Saguenay fjord and the wild animals that we were able to observe: whales, bears, belugas... The journey was well paced with 2 nights on the itinerary and an activity fixed every 2 days. Adeline from Authentik gave us good advice, such as the very complete road book and the assistance we were able to get throughout the journey. Along the way, we added a visit to the Sucrerie de la Montagne with a meal, a touching and authentic encounter not to be missed! For next time > keep the night in Niagara to enjoy the night show in the summer.. and more homestays or ready to camp
. Looking forward to returning with such a warm Canadian welcome! We keep wonderful memories [...]

STUNNING

(Translated by Google) I had a great stay despite the cancellation of the canoe camping and maybe put more Gîte.
Francine homestay in Quebec was great, a great experience.
There are plenty of things to see including the gaspérie that I couldn't do for lack of time and exceeding the budget.
I think I'll be back to do the sequel. A great welcome and a very charming country.
Tanya was on top and responded to all my changes. I thank her enormously for having advised me well and for her time to discuss.
I waited 3 years to make my trip, but I'm not disappointed. He was magnificent. [...]