Car rental
Nice experience and great road trip
Truly flawless
(Translated by Google) Incredible Avis Agency! Taken and returned the car without control, incredible trust between renter and borrower! I recommend without problem.
Very satisfied!
Car rental
(Translated by Google) Pay attention to the attractive price of the offer! Check all additional costs ... When paying the balance you are clearly told that there is a supplement of 200 euros but at the time of the order it is hidden somewhere but not in the CGV ... On arrival no GPS and it is paying: even in his country of origin one uses his GPS to move then in a country which one discovers who does not need it? A booster seat: you have to pay for it and every 1.5 days you can buy a new one.
I booked in advance to get a good rate and comparing various suppliers. I would go back to Hertz, which displays the overall price from the outset. On the other hand to return the car, Thrifty was the only renter where there was no one ... the reasons above are perhaps the reason ...
To end on a positive note, the ideas for visiting cities on Authentik are pretty good to follow. The car rental will remain the only negative point of our fabulous stay.
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car rental
(Translated by Google) We had to have a Toyota Rav 4 and a new Volkswagen Tigouan was assigned to us. Vehicle with shock absorbers a little hard to do almost 3000 km, the rear passengers complained of back pain given the very damaged road conditions. Watch out for fines. in particular in a paid Forillon national park which is full but we still let visitors enter and the parking gap which does not bother anyone has earned us and others 78 dollars and no discussion possible when we arrive to the car and that the agent is filling out the fine.....Beware of the very poorly indicated speed limit, we go from 70 to 50 without understanding and we again take 78 dollars... Everything that in Gaspésie.
Apart from these small inconveniences unforgettable trip, the grandiose nature, the majestic St Laurent.
[...]
Perfect
(Translated by Google) All went well. From perception to reintegration, RAS
extremely satisfied with our car rental
(Translated by Google) We went through Authentik Canada to rent our car. The counselor was very friendly. At the Avis du Mont Royal agency in Montreal, the welcome was wonderful. We were upgraded and thanks to that drove 9 days in a luxury car.
A vehicle corresponding to our expectations
(Translated by Google) The rental company provided us with a vehicle of the same category: A Chevrolet Suburban. Two weeks at the wheel of a real American.
Well equipped car but dirty and consumes a lot of gas
(Translated by Google) We are generally happy with the car, very well equipped with air conditioning, sunroof, adjustable electric seat, heated and cooled seats.... However, when we took it in hand, the car was very dirty (dried liquid on the door rear, bins from previous travelers under the seat...) the Ford Flex consumes a lot while driving quietly (450km with a full tank of gas) which considerably changes the budget! The return of the car was very quick, which is great when you have a plane to catch afterwards. [...]
Very nice trip
(Translated by Google) Impeccable vehicle location
Very well
(Translated by Google) Very well,
Very satisfied with Authentik Canada's service
Pleasant car. We have a long way to go, but it went very very well.
Built-in GPS and rear hatch to hide luggage would have been helpful
The person from the Avis agency who delivered the car to us in Toronto was not very talkative or pleasant. He mainly sold us over-insurance, while that of Montreal was very pleasant.
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Very satisfied
(Translated by Google) Everything was perfect
Very satisfied
(Translated by Google) After a while of waiting at the airport because the requested vehicle was not available. A substitute was proposed, very satisfactory.
Very good I recommend!
(Translated by Google) Everything is clear and simple!
Very good service
Good rental experience
Very efficient agency. Helpful staff. Perfect
(Translated by Google) We had reserved a Dodge Grand Caravan replaced advantageously by a Chrysler Equinox full options with few kilometers.
Fully satisfied with the fuel-efficient vehicle with regard to the 250 hp engine, comfortable and pleasant to drive.
Very helpful, friendly and attentive staff.
Location Calgary airport
Very good experience
(Translated by Google) No worries, very competitive price and lots of very useful information provided before departure.
Very good experience
(Translated by Google) We had an upgrade on our car in order to have an integrated GPS. Welcome to Thirty where we had all the answers to our questions.
Interesting vehicle cost and quality (excluding abandonment costs)
(Translated by Google) We had a Chevrolet Impala car to travel... very good for the children because it had lots of places and for us because it was easy to use.
Only problems: we were not told what fuel to put in the car when we arrived and we were charged €300 in abandonment fees when the car returned to Montreal (not mentioned when we booked on Authentik)
No respect for commitments - cost tripled
(Translated by Google) The lessor did not respect the commitments.
No free second driver
No gps at 15$\day
Obligation to take an upgrade at $30\d to have the gps.
Premium tax of $120 obligatory without ever having been warned.
Professionalism
(Translated by Google) Chloé showed a lot of flexibility, availability and responsiveness to manage our file following a last minute change of vehicle.
Really pleased with the services of Authentik Canada and Chloe in particular.
A very good service in a very good country
(Translated by Google) Everything was perfect. No problem with picking up and returning the vehicle. Contrary to previously consulted opinions; the deposit of 350 dollars has not been cashed during the 25 days of rental
I am really very satisfied with the Toyota Corolla that we used
Thanks
Satisfied but...;
(Translated by Google) We were satisfied with the car rental. Recovery in downtown Montreal, friendly welcome with the explanations necessary for the smooth running of our stay, the car met our expectations.
Only downside, on returning to the airport, a very unpleasant person who asked us for $15 in airport taxes when our contract specified a price including all taxes including airport.
[...]
I do not recommend Thrifty
(Translated by Google) I do not recommend Thrifty, except possibly for the rental price but not for the rest, the vehicle provided does not correspond to the reserved category, additional services imposed, impossibility of contacting the agency, ... on the other hand a Many thanks to Valérie Roberge for her efficiency and support in solving communication problems with Thrifty
Excellent agency - upgrade!
(Translated by Google) Impeccable service: booking via the Authentik Canada site is very simple, the quote allows you to take the time to think things through. Once the vehicle has been chosen, there is a good choice of agencies. On site, the agency offered us an upgrade (without modifying the approved conditions) for a very top-of-the-range vehicle, which we were fully satisfied with! Nothing to say about the pick-up or delivery of the vehicle: very fast, in complete confidence and always with a smile! A word of advice: if you are traveling with a baby/child, car seats can be hired at an additional cost, but many airlines accept, at no additional cost, a car seat in the hold at the airport. [...]
No problem. Very good advice from Authentik operators.
(Translated by Google) 2 week road trip. The car was fine.
Very good advice from Chloé who knows the system very well!
Thanks
difficult to fit 5 people in this car
(Translated by Google) We didn't have the rav 4 but the nissan rogue. difficult to fit 5 people in this car plus 5 pieces of luggage.
Super vehicle but respect by Discount of the fee agreement with Authentik complicated on site (Vancouver)
(Translated by Google) We had a Jeep Compass instead of the Camry and were very satisfied with the car (I only used the services of Authentik for the car rental and for other trip planning). We took possession in Vancouver to deliver it to Calgary (surrender or drop-off costs to be expected). In Authentik's estimate, the abandonment fee is $319, but the Discount clerk and manager didn't want to hear anything and charged me $1,250 + taxes. I contact the Authentik service and I have immediate assistance (from Valérie Roberge, my agent from the start of the transaction even before leaving on the trip) and even if they cannot settle the dispute at the time, they reassure me and tell me to pay the amount requested and that they would settle everything in the meantime (5 days of rental provided) with Discount and enforce the agreement and leave with peace of mind. So to sum up and avoid all the details, everything was settled and I got my refund (12 days later instead of 5 because there were delays at Discount and a disagreement on both sides thinking that everything was set up). SO REMEMBER THAT AUTHENTIK HAS BEEN THERE TO ENFORCE THE AGREEMENT AND HAS ENSURE A CLOSE, PATIENT, POLITE AND PROFESSIONAL FOLLOW-UP WITH ME IN ORDER TO PAY THE PRICE ESTABLISHED AT THE BEGINNING (A SAVING OF MORE THAN $1200 WHEN WE INCLUDED TAXES COMPARED TO IF I HAD DOING BUSINESS DIRECTLY WITH DISCOUNT!!!) AND THAT THE DELAYS WERE DUE TO DISCOUNT AND NOT TO AUTHENTIK. So despite this task caused by Discount, the customer experience with Authentik fully met my expectations in such a situation and I recommend them to you, THANK YOU!!! [...]