Car rental
Very satisfied!
(Translated by Google) Excellent service from Authentik Canada and Avis counters.
Service impeccable
(Translated by Google) I got a quality of service beyond my expectations. The car I was rented was actually a nearly new and very clean Volkswagen Jetta of the year. The pick-up was very simple, as was the delivery. When I arrived at the airport, an agent came to meet me to help me unload the suitcases and collect data on the car. After that, it was all over! Shortly after, I received an electronic invoice which showed a zero balance. Any concerns I may have had with the rental service found a happy solution. Hat. [...]
Rental Reviews
(Translated by Google) Very satisfied with Avis service
Efficiency and kindness
(Translated by Google) Very well served with efficiency and great kindness and special thanks to Manon Thézé. As well as those at the airport working for Avis, very kind gentlemen in Calgary and Vancouver.
Everything was perfect!
(Translated by Google) Taking possession in Calgary and returning to Vancouver was very easy! Good value for money! And very good service!
We didn't even receive the reserved vehicle
(Translated by Google) We reserved a Dodge Grand Caravan only to receive a Mitsubishi Eclipse Cross. We traveled all week very tight in the vehicle. It was a "road trip" for us between Calgary and Vancouver. We had difficulty fitting all of our luggage into the suitcase. Often, we had to carry our groceries between our legs or on our knees. For the price we paid, we expect to have the vehicle we have chosen. Otherwise, we would have been elsewhere.
However, we appreciated Authetik's patience and support when we picked up our car from Avis in Calgary. The Avis branch was giving us a lot of trouble.
[...]
Very good service and quick response
(Translated by Google) Good experience for a Vancouver car rental in Calgary...I wouldn't hesitate to refer Authentik or rebook with them.
Very competitive price
Without insurance
No problems picking up the vehicle with Avis rental company.
Thanks also to Avis for the upgrade to a premium 7pass...very nice for 2 weeks...
Thanks to the consultant...
[...]
Good car!
Family fun
(Translated by Google) Everything went well, from booking to picking up the vehicle and handing it over. Courteous personal. Great vehicle and very clean. Thanks a lot
Impeccable rental except concern on arrival at Thrifty
(Translated by Google) AUTHENTIC CANADA was the most interesting solution by far. Hassle-free vehicle pickup. Immaculate car. No need to take an additional GPS. The Toyota has a car play system which displays GOOGLE MAPS on the car screen. Precaution to take. Load GOOGLE MAPS maps locally on the smartphone to avoid connecting to the Internet. There remains the surplus of $18 claimed by Thrifty on arrival and unjustified. Problem to solve with Chloe!! [...]
Excellent
(Translated by Google) The representative was available and ensured a perfect follow-up
thank you for everything
Super
(Translated by Google) Very happy with our experience. The car was clean and in good condition and the service was prompt both on arrival and on delivery of the vehicle. Plus we got an Audi Q3 instead of the Chrysler 300 for free. No unpleasant surprises.
fire department
(Translated by Google) We had a RAV4 instead of a sonata! It was a very nice experience
Nice experience in the west with the rental car.
(Translated by Google) We had a great experience with the Ford Escape rental car. The service was also courteous. Thank you, Nadia & family.
Very good service. I recommend it to everyone.
Excellent service from start to finish!!
Additional fees of $242 have been applied to the rental
(Translated by Google) We had a charge of $10 per day for the 2nd driver and I also had a charge of $242 billed 3 days later, without explanation or email confirming the charge.
very comfortable car
(Translated by Google) To our surprise we had a big new Buick car, very comfortable but driving it is a huge boat and it costs a lot of gas, but all the options with GPS were there so very good.
Everything went very well
Good
(Translated by Google) It wasn't a Chevrolet Sonic, but rather a Venue. Otherwise everything went very well!
Location
(Translated by Google) It was not a hyundai sonata, but a Hyundai Venu. The suitcase was a bit small, but otherwise very satisfied.
Very good service and price
Very good service
(Translated by Google) Very very good service!!!
Great quality/price
(Translated by Google) The fully equipped van was perfect for the type of trip we did. We crossed the Rockies (Calgary/Vancouver) and the possibility of entering the benches on the floor is ideal in order to sleep in the van, and thus reduce the rather high accommodation costs. The value for money was exceptional under the circumstances. I highly recommend booking with Authentik Canada: reliable, easy and hassle-free! I would not hesitate to trust this company again. [...]
We did not have the desired vehicle
(Translated by Google) We were given an older and significantly larger vehicle. Much less practical and which consumed more.
I recommend Authentik Canada
(Translated by Google) No negative comments regarding the rental experience with Authentik Canada.
The customer service is excellent, the answers and the support fast (thank you Manon!!)
The rented car was in very good condition and we are very satisfied with the vehicle.
The tour for competitive prices!
A little questionable the rental
(Translated by Google) I wanted to put two stars but I tell myself that there are worse experiences, then I had my van
3 days before the rental I call AVIS to find out if the reservation has been made (I have already had bad surprises before)
The landlord doesn't seem to find my file and says to me with a very doubtful air: "Ok, ok, we'll find you a van" and he almost hangs up on me.
Once on D-Day, the landlord does not understand how I managed to have a reservation via AuthentikCanada and normally tells me he does not rent a van through this.
Then he says to me with a very exasperated look, you're lucky I found you a van (still happy I paid for it)
He takes me to the van after taking my credit card and blocks me an amount, no details on the amount, we hardly speak to you.
We arrive at the Van, the interior is dirty (crisps lying around on the ground, vehicle not disinfected, the guy does not wear a mask (neither inside the agency, nor in the vehicle), he barely does the turn and go back to his agency mumbling you're lucky to have a van....
Hurry to go on a trip, I tell myself it doesn't matter, you have your van in view of these words, it's already not bad, you will clean it yourself.
On the way back, before returning the vehicle, we take the trouble to clean it completely inside and out, we make it cleaner than we got it. When I let the landlord know that, he replies: If you say soo. (it made me boil a little inside)
And he told me I see some dog hair, I'll charge you with the cleaning. I say to myself, no worries, it's ok for the next customer, just tell me how much, the car was generally very clean, we had already vacuumed and brushed it.
Ready for the car he tells me I don't know, I'm going to check on the computer, arrived at the counter he tells me that it will be 200 dollars. I tell myself that's a lot for a brush stroke on the carpet but hey, I accept my fate. And then I see a bill for 312 dollars (they already had my credit card) Surprise, Surprise... a 300 dollar cleaning.
So beware of kosher fees. And above all do not expect a niquel service. I often rent cars and this is one of my worst experiences
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Great service with Authentik Canada!
(Translated by Google) Hello
We were very satisfied with Authentik Canada's service and thank them for their availability and good advice!
On the other hand, when we arrived in Calgary, we were not well received by the Avis receptionist, the car supplier, too bad.