Car rental
Satisfied
(Translated by Google) Satisfied with the proposed car, in automatic with cruise control it is so pleasant for long journeys ????
Excellent
(Translated by Google) Attractive price. No added surprises afterwards. Quick responses
Very satisfied!
(Translated by Google) Everything went well for the rental of our SUV, thank you to the Authentik team!
Very good service, everything was super easy and it went very well
A trip that rolls!
(Translated by Google) Everything went very well. Leaving Quebec City on Friday for a long weekend near Lac St-Jean, and everything went perfectly! Nothing to complain about the rental.
Long-awaited trip
(Translated by Google) This trip shifted our expectations. Activities are added to our list thanks to the possibilities of excursions available which have aroused all our interest. We were seduced by the kindness of the guides and their passions. We are back in Quebec but still head there. We have only good words for this great organization and are proud to be Canadians.
Great experience!
(Translated by Google) When I made my reservation, I was accompanied by an adviser who perfectly met my expectations. Picking up and returning was quick and easy.
I recommend without any hesitation!
Very long wait to pick up the vehicle
(Translated by Google) Only one employee at the Dollar office. More than 10 people waiting for a vehicle.
Result, 2 hours before taking charge of our car.
In addition, the employee took his time. Wanted to place options for each client.
Car ordered for 4:30 p.m. (we were on time). Pick-up at 6:15 p.m. Really too long!
However, Authentikcanada is in no way responsible for the waiting period. Moreover, thanks to our vehicle order on the site, we had the documents to present and for us the passage was fast.
[...]
Very good but small surprise
(Translated by Google) Very well spent good super clean car
Niquel during a 20 day road trip no surprises and it worked very well
On the other hand I had booked in France with unlimited km, third-party contract with 500dollars deductible if any problem and 2 drivers (confirmed by telephone by the organization)
Except that in fact arriving at the counter it's 500th deductible but for just theft, fire, bad weather, not even glass breakage and for the 2nd driver it's 300 dollars more.... So as much to say that the 2nd driver option we it was not taken in the end but we had to take the whole risk which added 250 dollars to the vacation...
Otherwise very nice at the reception and at the return
[...]
Super!
(Translated by Google) best company
Bon service
(Translated by Google) It was a Toyota Camry.
I lost an e-reader in the car, is it possible to recover it?
Very average (Hertz)
(Translated by Google) Hello,
I would like to point out that Authentik Canada's customer service is excellent. Always listening.
The problem was the car rental company "Dollar rental car" which was in fact managed by Hertz.
When I arrived in Montreal after a day of running between the bus, the train and finally the plane that dropped me off there, I went to the branch across from YUL. After a wait of more than 45 minutes, I am told that I will have to wait for my vehicle. I am told that I am upgraded and that I now have a 7-seater, a van. I refuse to take it because I had booked a city car to sneak into town and it was to be two in the car. So I wait again. I had to spend 2h30 to finally get a KIA Soul.
Renting is chaotic. No stock vehicle seems to be present, so until the previous lessee has returned the car, the new one has to wait.
The car itself was really fun to drive.
The Authentik Canada service is excellent, I repeat.
Just this mishap with the branch.
[...]
Very good customer service
(Translated by Google) We were looking for a car rental in Vancouver at a good rate for an SUV with a few weeks to go. While doing research, we discovered the Authentik agency. The prices displayed were accurate, no hidden fees compared to other rental sites. Customer service has been excellent. We have always had our questions answered very quickly. We wanted a Jeep, but the RAV4 obtained with AVIS suited us very well. I recommend this agency for car rental. [...]
Very satisfied with the fast and hassle-free service.
(Translated by Google) The speed of check in and check out as well as the service was excellent.
Top car, only downside: really long time to get it back
Perfect !!!
Avis car rental September 2021
(Translated by Google) Avis car rental September 2021 (Calgary - Vancouver)
Everything was perfect ... only negative point was the wait of more than 2 hours to pick up the vehicle
car rental for a 17-day stay and travel to Quebec
(Translated by Google) Book a vehicle online very easily with secure payment.
All the explanations provided for the care of the vehicle and safe travel in Canada.
Very good service with easy support and without sur
(Translated by Google) Very good service and support from Authentik with good advice and suggestions. I will look in detail for a next stay going to car rental only
Location auto Victoria, Canada
(Translated by Google) Excellent decision to have booked with Authentik. Very easy to book and saved a lot of money compared to renting direct from the rental company.
Very well
(Translated by Google) I was treated to an almost new hyundai elantra and a really good car. The agency, the reception was very nice and disconcertingly simple with my authentic reservation, on the other hand on the return they did not go around the vehicle despite my insistence, but I will rent again via authentik thank you
Responsiveness of our interlocutor and courtesy at the reception
(Translated by Google) Very spacious and comfortable car to cover our 2800 km around Gaspésie and Saguenay. However, bring your GPS.
Nice car and very good service.
(Translated by Google) Full-size suv we were promised. Extremely nice and accommodating Calgary counter staff.
However, we had to call Authentik on arrival because Avis Calgary did not have the correct reservation coupon following a change of date that we had made. But everything was settled easily and without complications.
Very good service
Very good service from Authentik I recommend!
(Translated by Google) Picking up in Victoria CB and handing over to Calgary Alberta 9 days later was very easy. I asked for a Toyota Corolla and got a Nissan Roque SUV (a plus)
excellent car
(Translated by Google) Courteous person at the reception, everything was in order, the car almost new, comfortable. Good value for money .
Very well
(Translated by Google) Being 40 minutes early at the car rental, the agent wanted to charge us for an extra day.
So we waited 40 minutes and then no car available in our reserved range.
The agent offers us a lower range with a discount of $50
We refused his offer and were able to benefit from a higher category.
Simple, clear and effective.
(Translated by Google) We greatly appreciated the professionalism of Authentik Canada, the clarity of the information provided and the simplicity of the procedures. We would particularly like to underline the fact that the additional insurances, which are not necessary when the customer is already covered via a good insurance program when renting a car, have been the subject of relevant remarks in the documentation transmitted, which is not often the case elsewhere. We were offered a Nissan Kicks instead of the Chevrolet Spark and it was fine. The only small element that was missing was a luggage cover under the rear hatch. [...]
Car rental
(Translated by Google) Taking possession was relatively quick and simple, however we did not have the vehicle we had reserved, but an equivalent, which was still very good for us.